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01/16/24 - 09/16/24
GREATER ROANOKE TRANSIT COMPANY BOARD OF DIRECTORS January 8, 2024 Joseph L. Cobb, President, and Members of the Greater Roanoke Transit Company Board of Directors Dear President Cobb and Members of the Board: The regular meeting of the Greater Roanoke Transit Company Board of Directors will be held on Tuesday, January 16, 2024 at 12:30 p.m., in the EOC Conference Room, Room 159, first floor, Noel C. Taylor Municipal Building, 215 Church Avenue, S. W., Roanoke, Virginia. Sincerely, ateZi4./iJ Y)16e4T Cecelia F. McCoy Secretary pc: Robert S. Cowell, Jr., Vice-President of Operations, GRTC Angela O'Brien, Assistant Vice-President of Operations, GRTC Timothy Spencer, General Counsel, GRTC Laura M. Carini, Assistant General Counsel, GRTC Amelia C. Merchant, Treasurer, GRTC Troy A. Harmon, Municipal Auditor Kevin Price, General Manager, Valley Metro Ron Parker, Assistant General Manager, Valley Metro GREATER ROANOKE TRANSIT COMPANY BOARD OF DIRECTORS Tuesday, January 16, 2024 12:30 P.M. EOC CONFERENCE ROOM ROOM 159 ACTION AGENDA 1. Call to Order— Roll Call. Director Maxwell Dillon was absent. President Cobb asked for a motion to allow Director Michalski-Karney to participate in the Greater Roanoke Transit Board of Directors meeting via telephone. Director Keen made a motion to allow Ms. Michalski-Karney to participate in the meeting and was seconded by Director D'Ardenne. It was voted unanimously by the Board of Directors to allow participation in the meeting via telephone. 2. Approval of Minutes: Regular meeting of GRTC held on Monday, November 20, 2023. Without objection,the reading of the Minutes were dispensed with and approved. 3. Reports of Officers: a. General Manager: Management Update 1. Micro-Transit Project Update 2. Transit Strategic Plan (TSP) Update 3. Finance Department/Audit— Update 4. Transit Equity Day 2024 5. GRTC Ridership Update Without objection, the Management Update was received and filed. 4. Presentation — MetroFLX Without objection, the MetroFLX presentation was received and filed. 5. Authorization to approve and adopt Fare Free Transit Equity Day Service — February 5, 2024. Adopted Resolution. (6-0), Director Maxwell Dillon was absent. 6. Authorization to File for FTA Operating/Capital Assistance and VDRPT Operating/Capital Assistance for FY'25. Adopted Resolution. (6-0), Director Maxwell Dillon was absent. 7. Other Business. The General Manager enthusiastically announced the Third Street Bus Station was named Project of the Year by the American Public Works Association Mid-Atlantic Chapter in the structures $5 million to $25 million category. 8. Next Meeting: Monday, March 18, 2024 at 12:30 p.m., in the EOC Conference Room. 9. Adjournment: 1:25 p.m. Via I+ V Mee Greater Roanoke Transit Company(GRTC) Board of Directors Meeting Management Update January 16, 2024 Planning and Special Projects Micro-Transit Project Update MetroFLX, Valley Metro's micro-transit extended service pilot project, is scheduled to launch on Monday January 22, 2024. MetroFLX passengers will be able to schedule trips beginning Wednesday January 17, 2024. Transit Strategic Plan Update A key component of the Transit Strategic Plan (TSP) is to reach out to stakeholders to gather input on the priorities of the community regarding transit system priorities. For Valley Metro, the study team is using the following primary strategies: 1. Periodic meetings with the Transit Passenger Advisory Committee (TPAC) and the Greater Roanoke Transit Company(GRTC) Board of Directors 2. Origin-Destination Survey—while this survey effort is primarily technical in nature, there were two questions about satisfaction, as well as a question regarding coverage versus frequency and hours.This survey was administered in early December 2023. 3.A Community Survey—to be conducted in February 2024 4.Stakeholder interviews—to be conducted in January and February 2024 5. Outreach events to be conducted in February 2024 and in May 2024 Finance Department/External Audit—UPDATE GRTC's Finance Department continues to make progress towards a successful fiscal year-end closeout. External audit fieldwork was completed during the week of December 4, 2023. GRTC's finance staff is currently working on any outstanding items requested in order to close the audit process in a timely manner. Financial statements and any associated findings are expected to be issued in January 2024. Greater Roanoke Transit Company Transit Equity Day 2024 Transit Equity Day commemorates the legacy of civil rights leader Rosa Parks and acknowledges the pivotal role of accessible public transportation in fostering equitable, inclusive communities. Every day, millions rely on public transit as a lifeline, connecting them to work, education, healthcare,and social opportunities.Valley Metro plans to celebrate Transit Equity Day on February 3, 2024, in partnership with BRRAG and Roanoke Regional Commission. GRTC Ridership Update July I August lSeptemberlOctoberlNovemberlDecember January February March April May June FY 2019-20 141,320 1.59,236 120,273 87,972 82,419 102,825 FY 2020-21 90,458 88,555 89,867 99,908 83,596 89,238 82,833 74,879 87,513 87,133 81,33 84,E FY 2021 22 90,431 87,879 88,971 91,032' 88,832 91,133 77,052+ 83,,3 7 97,253 FY 2022 23 ' 91,094 1,0,,5,68 955 99417 � u �� �� 8 9 FY 2023 { " ' y +79� iv >� 2, vR'^� � Li�.�� .� �� � / � T��� Cam°' 1 I %}. 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Greater Roanoke Transit Company Board of Directors Meeting January 16, 2024 Honorable Joseph L. Cobb, President, and Members and Officers of the Board of Directors Greater Roanoke Transit Company Roanoke, Virginia Subject: Authorization—Fare Free Transit Equity Day Service—February 5, 2024 Background Transit Equity Day commemorates the legacy of civil rights leader Rosa Parks and acknowledges the pivotal role of accessible public transportation in fostering equitable, inclusive communities. Every day, millions rely on public transit as a lifeline, connecting them to work, education, healthcare, and social opportunities. The provision of Fare Free Transit Equity Day Service celebrates the legacy of Rosa Parks and acknowledges the importance of accessibility, affordability, environmental justice, and community engagement as it relates to public transportation. Recommendation Authorize the provision of Fare Free Transit Equity Day Service on Monday, February 5, 2024. Respectfu ly bmitted, rice Gen al Manager Cc: Vice President of Operations Assistant Vice President of Operations Treasurer Secretary General Counsel Municipal Auditor Greater Roanoke Transit Company it BOARD OF DIRECTORS OF GREATER ROANOKE TRANSIT COMPANY A RESOLUTION approving and adopting Fare Free Transit Equity Day Service for Monday, February 5, 2024, for the Greater Roanoke Transit Company (GRTC) DBA Valley Metro; and authorizing the General Manager of GRTC to take appropriate action to implement such Fare Free Transit Equity Day Service for Monday, February 5, 2024. BE IT RESOLVED by the Board of Directors of the Greater Roanoke Transit Company as follows: 1. The Board of Directors hereby approves and adopts Fare Free Transit Equity Day Service for Monday, February 5, 2024. 2. The above passenger Fare Free Transit Equity Day Service shall be effective on Monday, February 5, 2024. 3. The General Manager of GRTC is hereby authorized to take appropriate action to implement and administer the Fare Free Transit Equity Day Service for Monday, February 5, 2024, set forth above, subject to any needed approval by the Council of the City of Roanoke. ATTEST: a." -1714'6451-T Secretary. Weill Ade 41. January 16, 2024 Dear President Cobb and Members of the Board: Subject: Authorization to File for Federal Transit Administration Operating and Capital Financial Assistance,and Commonwealth of Virginia Operating and Capital Financial Assistance for Fiscal Year(FY) 2024-2025. Background Financial assistance has been provided to Greater Roanoke Transit Company(GRTC) by the Federal Transit Administration (FTA) and the Commonwealth of Virginia Department of Rail and Public Transportation (VDRPT) during previous fiscal years for certain operating and capital expenses. Under FTA regulations,GRTC is eligible for federal operating funds, which cannot exceed 50%of its proposed operating deficit. In FY 2024—2025, GRTC will apply for the maximum amount allowed in federal operating and capital financial assistance. The deadline for filing the applications for the above referenced assistance for FY 2024-2025 is February 1, 2024. Recommendation Authorize the General Manager or Assistant General Manager to file applications requesting the maximum operating and capital financial assistance from FTA and VDRPT for FY 2024-2025 and to accept and exec to the necessary grant agreements in a form approved by General Counsel. Respectf bmitted, rice Ge ral Manager Cc: Vice President of Operations Assistant Vice President of Operations Treasurer Secretary GRTC General Counsel Municipal Auditor Greater Roanoke Transit Company BOARD OF DIRECTORS OF THE GREATER ROANOKE TRANSIT COMPANY A RESOLUTION authorizing the filing of applications with the Federal Transit Administration ("FTA") and the Commonwealth of Virginia Department of Rail and Public Transportation("DRPT"), for Fiscal Year 2024-2025. WHEREAS, the Federal Transit Administrator has been delegated authority to award Federal operating and capital financial assistance for the Fiscal Year 2024-2025; WHEREAS, the grant or cooperative agreement for Federal financial assistance will impose certain obligations upon Greater Roanoke Transit Company ("GRTC")and cannot exceed 50% of its proposed operating deficit; and WHEREAS, for the Fiscal Year 2024-2025, GRTC will apply for the maximum amount allowed in federal operating and capital financial assistance. THEREFORE, BE IT RESOLVED by the Board of Directors of the Greater Roanoke Transit Company as follows: 1. The Board of Directors of GRTC designates that GRTC's General Manager and/or Assistant General Manager are each authorized to execute and file an application for Federal operating and capital financial assistance on behalf of GRTC with FTA and DRPT for the Fiscal Year 2024-2025 authorized by 49 U.S.C. Chapter 53, and/or authorized by any other Federal statutes administered by the FTA, including, but not limited to, applicable section of 23 U.S.C. Chapter 23. GRTC is the Designated Recipient as defined by 49 U.S.C. Sec.5302(3). 2. GRTC's General Manager and/or Assistant General Manager are each designated and authorized to execute and file with its application(s) the annual certification and assurances and other documents FTA and DRPT require before awarding a Federal assistance grant or cooperative agreement. 3. GRTC's General Manager and/or Assistant General Manager are each designated and authorized to execute grant and cooperative agreements with FTA and DRPT on behalf of GRTC, in a form approved by General Counsel, all as more particularly set forth in the report of the General Manager to this Board dated January 16, 2024. The Company's Secretary is also authorized to attest any such document. CERTIFICATE AUTHORIZING RESOLUTION The undersigned duly qualified Secretary, acting on behalf of GRTC, certifies that the foregoing is a true and correct copy of a resolution adopted at a legally convened meeting of the Board of Directors of the Greater Roanoke Transit Company ("GRTC") held on January 16, 2024. ATTEST: Secretary. - GREATER ROANOKE TRANSIT COMPANY BOARD OF DIRECTORS March 11, 2024 Joseph L. Cobb, President, and Members of the Greater Roanoke Transit Company Board of Directors Dear President Cobb and Members of the Board: The regular meeting of the Greater Roanoke Transit Company Board of Directors will be held on Monday, March 18, 2024 at 12:30 p.m., in the EOC Conference Room, Room 159, first floor, Noel C. Taylor Municipal Building, 215 Church Avenue, S. W., Roanoke, Virginia. Sincerely, Cecelia F. McCoy v Secretary pc: Robert S. Cowell, Jr., Vice-President of Operations, GRTC Angela O'Brien, Assistant Vice-President of Operations, GRTC Timothy Spencer, General Counsel, GRTC Laura M. Carini, Assistant General Counsel, GRTC Amelia C. Merchant, Treasurer, GRTC Troy A. Harmon, Municipal Auditor Kevin Price, General Manager, Valley Metro Ron Parker, Assistant General Manager, Valley Metro GREATER ROANOKE TRANSIT COMPANY BOARD OF DIRECTORS Monday, March 18, 2024 12:30 P.M. EOC CONFERENCE ROOM ROOM 159 ACTION AGENDA 1. Call to Order— Roll Call - Director Andrew Keen was absent. 2. Approval of Minutes: Regular meeting of GRTC held on Tuesday, January 16, 2024. Without objection,the reading of the Minutes were dispensed with and approved. 3. A communication from the General Counsel, pursuant to Section 2.2-3711.A.8, Code of Virginia (1950), as amended, requesting that the Board of Directors of GRTC convene a closed meeting for consultation with legal counsel, regarding specific legal matters requiring the provision of legal advice by such counsel where such consultation in open meeting would adversely affect the negotiating posture of the Board. The Board concurred in the request of the General Counsel. (6-0) 4. Reports of Officers: a. General Manager: Management Update: 1. Micro-Transit Project Update 2. TPAC Meeting Update 3. GRTC Ridership Update Without objection, the Management Update was received and filed. 5. External Audit Presentation — Brown & Edwards Without objection, the External Audit Presentation was received and filed. 6. Transit Strategic Plan Presentation — KFH — Lib Rood Without objection,the Transit Strategic Plan Presentation was received and filed. 7. Appointment of two members of the Board and two officers of the Company to serve as the FY 2024-2025 Budget Review Committee to review the proposed budget. 8. Other Business. 9. Next Meeting: Monday, May 20, 2024 at 12:30 p.m., in the EOC Conference Room. 10. Recess for Closed Meeting. At 1:39 p.m., the President declared the Board meeting in recess for a closed meeting. 11. At 1:57 p.m., the Board meeting reconvened in the EOC Conference Room, President Cobb presiding, and all members of the Board in attendance, with the exception of Board Director Keen, who was absent. CERTIFICATION OF CLOSED MEETING: With respect to the closed meeting just concluded, Board Director Michalski-Karney moved that each Member of the Board of Greater Roanoke Transit Company (GRTC) certify to the best of his or her knowledge that: (1) only public business matters lawfully exempted from open meeting requirements under the Chapter 37 of Title 2.2, Code of Virginia, Virginia Freedom of Information Act; and (2) only such public business matters as were identified in any motion by which any closed meeting was convened were heard, discussed or considered in the meeting by the public body. The motion seconded by Director D'Ardenne and adopted by the following vote: AYES: Directors Crookshank, D'Ardenne, Dillon, Michalski-Karney, Sanchez- Jones and President Cobb-6. NAYS: None-O. (Director Keen was absent.) 12. Adjournment: 1:59 p.m. dencmitb CITY OF ROANOKE OFFICE OF THE CITY ATTORNEY , i 464 MUNICIPAL BUILDING 215 CHURCH AVENUE, SW David L. Collins rIzaiiitos ROANOKE,VIRGINIA 24011-1595 Laura M. Carini Jennifer L. Crook Timothy R. Spencer TELEPHONE 540-853-2431 Lalita Brim-Poindexter City Attorney FAX 540-853-1221 Kimberly P. Beamer EMAIL: cityatty@roanokeva.gov Assistant City Attorneys March 18, 2024 The Honorable President and Members of the Board of Directors for GRTC Roanoke, Virginia Re: Request for closed meeting Dear President Cobb and Members of the Board of Directors: This is to request, pursuant to Section 2.2-3711.A.8, Code of Virginia (1950), as amended, that the Board of Directors of GRTC convene a closed meeting for consultation with legal counsel, regarding specific legal matters requiring the provision of legal advice by such counsel where such consultation in open meeting would adversely affect the negotiating posture of the Board. With kindest personal regards, I am Sincerely yours, • othy R. Spencer General Counsel TRS/lmc c: Kevin L. Price, General Manager, GRTC Robert S. Cowell, Jr., Vice President of Operations, GRTC Angie O'Brien, Assistant Vice President of Operations, GRTC Susie McCoy, Secretary Well I a 401, 4440161 Greater Roanoke Transit Company(GRTC) Board of Directors Meeting Management Update March 18, 2024 Planning and Special Projects Micro-Transit Project Update MetroFLX,Valley Metro's micro-transit extended service pilot project, launched on Monday January 22, 2024. Over 900 MetroFLX passenger trips have been scheduled since the 1/22/24 launch date. A MetroFLX passenger activity heat map was included in the GRTC Board Packet.The MetroFLX passenger activity heat map indicates the top 15 origins and destinations since MetroFLX trip scheduling began on January 17, 2024. 4 TPAC Meeting Update On February 8, 2024, TPAC held a virtual meeting via Zoom Meeting.Transit Strategic Plan (TSP), transfer center, transit ridership updates, and MetroFLX were the primary topics discussed. Staff also responded to questions from TPAC members. Minutes from the February 8, 2024 meeting is included in the GRTC Board Packet. 4 GRTC Ridership Update July August September October November December January February March April May June FY 2019-20 141,320 159,236 120,273 87,972 82,419 102,825 FY 2020-21 90,458 88,555 89,867 99,908 83,596 89,238 82,833 74,879 87,513 87,133 81,333 84,803 FY 2021-22 90,431 87,879 88,971 91,032 88,832 91,133 77,062 83,397 97,253 92,504 89,717 92,939 FY2022-23 91,094 101,568 95,504 99,417 98,182 90,038 105,279 102,521 112,093 100,569 110,798 109,839 FY 2023-24 100,048 114,450 104,700 110,313 110,039 107,170 102,010 112,672 NOTE: Fare free transit service was provided on February 5, 2024 in recognition of Transit Equity Day.Transit ridership was 15% higher on 2/5/24 as compared to the first Monday in February 2023. Respectfully Su,mitted, evin /Price Gene .I Manager Copy: Vice President of Operations Assistant Vice President of Operations Greater Roanoke Transit Company PD.Box 13247 Roanoke,Virginia 24032 Phone:(540)982-0305 Fax:(540)932-2703 www,valleymetro.com Treasurer Secretary GRTC General Counsel Municipal Auditor Greater Roanoke Transit Company o ° EEnNE = oO �oiHUO • -, Z O 0 Cr D o m v m o m a 0 a -n O 0 _TI N O� O 7 0 O (.Q- m 07 N CD CD C3 � � (n _ L CD C r CD (n co _� CD Cn 7 7 n O N O O —. _ CD X O CD O t C CD -+ (7 O N - C)• �. CD ' N 7 n. 3 D M O —I C) !n 0 3 CD , O 7 N v O_ O 0 -1 O O ' ' . 3 _, Cli 7 n = 00 , p SD C � � W �.- 'v, � 3 caw I cyi 0 o W D. Un O N 90 o CI-0 (nDv -000cnvcn - -0D -0O � < m a CD - < 0 7 0 vo <' < � < m < B < o < CD 7 v . 7 a1 iV v m v o m Q sv (D CD O (D D C c CD N DO D 0 = N o- �. N Ei CD O Q CD CD O CD CD 0 CD CD CD O 0_ 7 0_ O_ a - O_ 7 O_ CD Q 0 O_ CD , VJ 0 CD C) Cp CD 0 N CD C CD O ✓ 7 , 7 7 Cn v 7 Cl) 7 N 7 70 CD W CD CD 00 � CD D COD _, CD N0 CD, , 0 CD CD' —, N NiO � U1 � 01 j �J �J � N) 7 0 O- co N 0 N O • U-1 9 . 0 0 o B C5) 6:b 0 0 0 Q-_) 0 0 100 0 0 1108 Campbell Ave SE Roanoke, VA 24013 P : 540-982-2222/ F : 540 982 2703 www.valleymetro.com TPAC Meeting Notes from February 8,2024 February 8, 2024—6:30pm Virtual Meeting 1. Welcome/Roll Call TPAC Member Present Chris Andrews Steve Grammer X Laura Hartman X Monique Janelle Cole Keister Sean McGinnis X Alison Stinnette X Hope Trachtenberg-Fifer X Vacant GRTC William Long X Ron Parker X Guests Lib Rood X 2. Transit Strategic Plan • Lib Rood of KFH Group updated the TPAC on progress on the TSP. Lib noted the differences between the two surveys being complete. The first found 94% satisfaction with Valley Metro services. The early findings show longer hours and higher frequency as the top two requests. The community survey will run through February. 3. GRTC Updates a. Transit Center Updates • William Long said that the building at Third Street Station, on the corner of Salem Avenue and 3`d Street, opened as the Customer Service Center. Riders can now buy passes and pick up discount IDs. b. Route Updates • William Long introduced the new microtransit service, MetroFLX, noting hours and service area. • Hope Trachtenberg-Fifer asked about the need for spontaneous rides, particularly for patients released from the hospital. William noted the possibility for on-demand rides, based on availability. Ron Parker reviewed the ways to schedule a trip on MetroFLX Page 1 1108 Campbell Ave SE Roanoke,VA 24013 Ifigr41211114ey P : 540-982-2222/F : 540 982 2703 moreihroo www.valleymetro.com and the address-to-address service,noting that RADAR is familiar with transportation for medical trips. Hope pointed out the opportunity to deliver informational brochures to hospitals, urgent care facilities, and social services offices. • Sean McGinnis asked about the duration of the project. Ron answered that MetroFLX is on a two-year pilot run and, if successful, will seek funds to continue the service. • William reviewed the detours for the 61/62 Routes when the Wasena Bridge closes for reconstruction in April. The TPAC will discuss the finalized detour route at the April meeting. Laura Hartman forwarded information about a possible block party to celebrate the bridge that may close the bridge starting April 13. c. Follow-up Items • William Long updated the committee on the three newest shelters and announced plans for three more shelters in the southeast neighborhood of Roanoke. In response to a request at the meeting in November 2023, William reviewed a breakdown of the shelter construction and installation costs. • Sean McGinnis asked if the shelter contracts go out to bid and if a partnership with a technical school could reduce the fabrication costs. Ron Parker answered that the contracts do go out to bid and that process is approved by the city. Ron noted that partnership options can be explored. • Hope Trachtenberg-Fifer asked about accessibility of stops without sidewalks, particularly on Ogden Road, noting a concern about liability. William Long pointed to right-of-way issues,the costs of sidewalk construction for major projects, and the need for localities to prioritize their pedestrian-access needs. William answered that shelters are good, but it seems that the concern is a snore connected pedestrian network. Ron pointed to STAR as a possible option for transit access to the mobility impaired riders. • William reviewed the Transit Equity Day events, thanking BRRAG and Lib for coming to Third Street Station to distribute snacks and surveys. d. Ridership Updates • William Long reviewed ridership updates. Generally, ridership has stabilized. o William also compared the ridership on fare-free Transit Equity Day to past Mondays and past daily averages. Ridership on February 5 was about 25%higher. o Sean McGinnis noted that ridership on the Smart Way Express has exploded. 4. Questions/Comments • Laura Hartman asked about the possibility of adding an additional Star Line Trolley sign at the Salem/3`d Street stop for the sign to face riders walking from Third Street Station. William Long answered that he would look into it. • Hope Trachtenberg-Fifer asked Valley Metro to assess the stops at Roanoke Memorial Hospital to differentiate between the city bus stop and the trolley stop, as well as stops along Ogden Road. William said that he would complete site visits to these stops. • Sean McGinnis asked about improving Wi-Fi on Smart Way buses. Ron Parker answered that the maintenance team will look into it to see if replacement is possible. Page 2 1108 Campbell Ave SE a1�@y �>� 98 Roanoke, 24013 4/ P : 540-982-2222 I F : 540 2 2703 11101101111400 www.valleymetro.com • Laura asked about progress on recycling bins at Third Street Station. Ron answered that a team is looking into matching cans at Third Street Station and the Customer Service Center. • Laura mentioned that Roanoke City Council has been asked to look into adding "no smoking" signs at Third Street Station. Ron noted that the City of Roanoke owns the assets at Third Street Station, which is different from the transit station in Lynchburg. • Laura asked about additional TPAC members. Ron said that Valley Metro is still reviewing applications, but work on shelters,the customer service center, and MetroFLX has taken a front seat. 4. Next Meeting—April 11,2024 • William Long announced that the next meeting is April 11, 2024, and shared the 2024 TPAC meeting schedule. 5. Adjourn Page 3 5, Greater Roanoke Transit Company (A Component Unit of the City of Roanoke, Virginia) Financial Report BR(JWT :EDWARDS certified public accountants • GREATER ROANOKE TRANSIT COMPANY (A Component Unit of the City of Roanoke, Virginia) Table of Contents Page(s) Financial Section Independent Auditor's Report 1 —3 Basic Financial Statements: Statements of Net Position 4 Statements of Revenues,Expenses, and Changes in Net Position 5 Statements of Cash Flows 6 Notes to Basic Financial Statements 7— 13 Compliance Section Schedule of Expenditures of Federal Awards 14 Notes to Schedule of Expenditures of Federal Awards 15 Independent Auditor's Report on Internal Control over Financial Reporting and on Compliance and Other Matters Based on an Audit of Financial Statements Performed in Accordance with Government Auditing Standards 16— 17 Independent Auditor's Report on Compliance for Each Major Program and on Internal Control over Compliance Required by the Uniform Guidance 18—21 Summary of Compliance Matters 22 Schedule of Findings and Questioned Costs 23-30 Summary Schedule of Prior Audit Findings 31-34 EDWARDS Independent Auditor's Report To the Honorable Members of the Board of Directors Greater Roanoke Transit Company Roanoke,Virginia Report on the Audit of the Financial Statements Opinion We have audited the accompanying basic financial statements and the related notes to the financial statements, as listed in the table of contents,of the Greater Roanoke Transit Company(the"Company"), a component unit of the City of Roanoke,Virginia, as of and for the years ended June 30, 2023 and 2022. In our opinion, the financial statements referred to above present fairly, in all material respects, the respective financial position of the Company, as of June 30, 2023 and 2022, and the respective cha nges in financial position and cash flows thereof for the years then ended in accordance with accounting principles generally accepted in the United States of America. Basis for Opinion We conducted our audit in accordance with auditing standards generally accepted in the United States of America and the standards applicable to financial audits contained in Government Auditing Standards, issued by the Comptroller General of the United States. Our responsibilities under those standards are further described in the Auditor's Responsibilities for the Audit of the Financial Statements section of our report.We are required to be independent of the Company and to meet our other ethical responsibilities, in accordance with the relevant ethical requirements relating to our audit. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit opinion. Responsibilities of Management for the Financial Statements Management is responsible for the preparation and fair presentation of these financial statements in accordance with accounting principles generally accepted in the United States of America, and for the design, implementation, and maintenance of internal control relevant to the preparation and fair presentation of financial statements that are free from material misstatement, whether due to fraud or error. In preparing the financial statements, management is required to evaluate whether there are conditions or events, considered in the aggregate, that raise substantial doubt about the Company's ability to continue as a going concern for twelve months beyond the financial statement date, including any currently know information that may raise substantial doubt shortly thereafter. www.becpas.com Auditor's Responsibilities for the Audit of the Financial Statements Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor's report that includes our opinions. Reasonable assurance is a high level of assurance but is not absolute assurance and therefore is not a guarantee that an audit conducted in accordance with generally accepted auditing standards and Government Auditing Standards will always detect a material misstatement when it exists. The risk of not detecting a material misstatement resulting from fraud is higher than for one resulting from error, as fraud may involve collusion, forgery, intentional omissions, misrepresentations, or the override of internal control.Misstatements are considered material if there is a substantial likelihood that, individually or in the aggregate,they would influence the judgment made by a reasonable user based on the financial statements. In performing an audit in accordance with generally accepted auditing standards and Government Auditing Standards,we: • Exercise professional judgment and maintain professional skepticism throughout the audit. • Identify and assess the risks of material misstatement of the financial statements, whether due to fraud or error, and design and perform audit procedures responsive to those risks. Such procedures include examining,on a test basis, evidence regarding the amounts and disclosures in the financial statements. • Obtain an understanding of internal control relevant to the audit in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the Company's internal control. Accordingly, no such opi nion is expressed. • Evaluate the appropriateness of accounting policies used and the reasonableness of significant accounting estimates made by management, as well as evaluate the overall presentation of the financial statements. • Conclude whether, in our judgment,there are conditions or events, considered in the aggregate, that raise substantial doubt about the Company's ability to continue as a going concern for a reasonable period of time. We are required to communicate with those charged with governance regarding, among other matters, the planned scope and timing of the audit, significant audit findings, and certain internal control-related matters that we identified during the audit. Other Matters Required Supplementary Information Accounting principles generally accepted in the United States of America require that the management's discussion and analysis be presented to supplement the basic financial statements. Such information, 2 although not a part of the basic financial statements, is required by the Governmental Accounting Standards Board, who considers it to be an essential part of financial reporting for placing the basic financial statements in an appropriate operational, economic, or historical context. Management has omitted the management's discussion and analysis that accounting principles generally accepted in the United States of America require to be presented to supplement the basic financial statements. Such missing information, although not a part of the basic financial statements, is req uired by the Governmental Accounting Standards Board who considers it to be an essential part of financial reporting for placing the basic financial statements in an appropriate operational,economic, or historical context. Our opinion on the basic financial statements is not affected by this missing information. Supplementary Information Our audit was conducted for the purpose of forming an opinion on the financial statements that collectively comprise the Company's basic financial statements.The schedule of expenditures of federal awards is presented for purposes of additional analysis as required by Title 2 U.S. Code of Federal Regulations(CFR)Part 200, Uniform Administrative Requirements,Cost Principles,and Audit Requirements for Federal Awards (Uniform Guidance), and is also not a required part of the basic financial statements. Such information is the responsibility of management and was derived from and relates directly to the underlying accounting and other records used to prepare the basic financial statements.The information has been subjected to the auditing procedures applied in the audit of the basic financial statements and certain additional procedures, including comparing and reconciling such information directly to the underlying accounting and other records used to prepare the basic financial statements or to the basic financial statements themselves, and other additional procedures in accordance with auditing standards generally accepted in the United States of America.In our opinion, the schedule of expenditures of federal awards is fairly stated in all material respects in relation to the basic financial statements as a whole. Other Reporting Required by Government Auditing Standards In accordance with Government Auditing Standards, we have also issued our report dated February 23, 2024 on our consideration of the Company's internal control over financial reporting and on our tests of its compliance with certain provisions of laws, regulations, contracts, and grant agreements and other matters. The purpose of that report is solely to describe the scope of our testing of internal control over financial reporting and compliance and the results of that testing, and not to provide an opinion on the effectiveness of the Company's internal control over financial reporting or on compliance. That report is an integral part of an audit performed in accordance with Government Auditing Standards in considering the Company's internal control over financial reporting and compliance. CERTIFIED PUBLIC ACCOUNTANTS Roanoke,Virginia February 23, 2024 3 GREATER ROANOKE TRANSIT COMPANY (A Component Unit of the City of Roanoke, Virginia) Statements of Net Position June 30,2023 and 2022 Assets 2023 2022 Current assets: Cash and cash equivalents $ 177,724 $ 389,954 Due from: Federal Transit Administration 2,522,709 3,746,172 Commonwealth of Virginia 1,522,980 876,987 City of Roanoke 54,606 - Accounts receivable 405,523 272,074 Supplies and materials (note 3) 744,524 565,079 Other assets 4,125 218,894 Total current assets 5,432,191 6,069,160 Capital assets (note 4): Land 1,627,487 1,627,487 Buildings,structures and improvements 21,408,851 7,091,547 Buses 25,861,678 23,925,459 Shop and garage equipment 3,426,938 3,335,659 Office equipment and furnishings 688,641 611,141 Construction in progress 1,081,367 8,865,479 Accumulated depreciation (24,251,728) (22,267,609) Capital assets,net 29,843,234 23,222,163 Total assets 35,275,425 29,291,323 Liabilities Current liabilities: Trade accounts payable 3,878,228 3,382,577 Accrued salaries and benefits 412,804 256,405 Unearned revenue - 458,646 Total current liabilities 4,291,032 4,097,628 Net Position Net investment in capital assets 27,160,694 21,092,950 Unrestricted 3,823,699 4,100,745 Total net position $ 30,984,393 $ 25.193,695 See accompanying notes to the basic financial statements. 4 GREATER ROANOKE TRANSIT COMPANY (A Component Unit of the City of Roanoke, Virginia) Statements of Revenues,Expenses,and Changes in Net Position Years ended June 30,2023 and 2022 2023 2022 Operating revenues: Charges for passenger fares $ 1,183,167 $ 1,113,209 Operating expenses: Salaries and wages 4,984,832 3,993,163 Fringe benefits 2,105,265 2,012,138 Services 905,668 872,089 Utilities 196,284 194,667 Insurance 279,709 258,191 Purchased services and other expenses 3,502,541 2,771,774 Materials and supplies 989,702 1,101,336 Depreciation 1,984,119 2,184,302 Total operating expenses 14,948,120 13,387,660 Operating loss (13,764,953) (12,274,451) Nonoperating revenues: Noncapital grants or assistance: Federal Transit Administration 4,941,633 3,837,582 Commonwealth of Virginia 3,453,984 3,654,212 City of Roanoke,Virginia 1,804,736 2,016,824 City of Salem,Virginia 246,984 211,158 Town of Vinton, Virginia 84,988 84,956 New River Valley Metropolitan Planning Organization 94,795 94,705 Virginia Tech University 233,255 233,255 Carillon Foundation 62,339 - Other local operating assistance 13,955 10,518 Total noncapital revenues 10,936,669 10,143,210 Local share and other revenues: Advertising 144,854 179,942 Rental income 11,000 47,073 Parking income - 10,800 Interest income 2,605 1,204 Loss on disposal of asset - (317) Other 103,127 15,339 Total local share and other revenues 261,586 254,041 Total nonoperating revenues 11,198,255 10,397,251 Loss before capital contributions (2,566,698) (1,877,200) Capital contributions 8,357,396 7,604,863 Change in net position 5,790,698 5,727,663 Total net position at beginning of year 25,193,695 19,466,032 Total net position at end of the year $ 30,984,393 $ 25,193,695 See accompanying notes to the basic financial statements. 5 GREATER ROANOKE TRANSIT COMPANY (A Component Unit of the City of Roanoke, Virginia) Statements of Cash Flows Years ended June 30,2023 and 2022 2023 2022 Cash flows from operating activities and local share and other revenues(excluding interest): Cash received from customers $ 1,049,718 $ 954,840 Cash payments to employees for services (6,933,698) (6,047,550) Cash payments to suppliers for goods and services (5,896,256) (6,703,143) Local share and other revenue received (199,665) 711,800 Net cash used in operating activities (11,979,901) (11,084,053) Cash flows from noncapital financing activity: Noncapital grants received 12,086,957 8,172,522 Cash flows from capital and related financing activities: Acquisition of capital assets (8,051,863) (5,092,333) Capital contributions 7,729,972 7,514,624 Net cash provided by(used in)capital and related financing activities (321,891) 2,422,291 Cash flows from investing activity: Interest income received 2,605 1,204 Net changes in cash and cash equivalents (212,230) (488,036) Cash and cash equivalents at beginning of year 389,954 877,990 Cash and cash equivalents at end of year $ 177,724 $ 389,954 Reconciliation of operating loss to net cash used in operating activities: Operating loss $ (13,764,953) $ (12,274,451) Adjustments to reconcile operating loss to net cash used in operating activities: Local share and other net revenue(excluding interest) 258,981 253,154 Depreciation 1,984,119 2,184,302 Changes in assets and liabilities: Decrease(increase)in accounts receivable (133,449) (158,369) Increase in supplies and materials (179,445) (52,377) Decrease(increase)in other assets 214,768 (167,550) Increase in trade accounts payable (57,675) (1,285,159) Increase(decrease)in accrued salaries and benefits 156,399 (42,249) Increase(decrease)in unearned revenue (458,646) 458,646 Net cash used in operating activities $ (11,979,901) $ (11,084,053) Supplemental cash flow data Noncash capital and financial activities Capital asset purchases financed with accounts payable $ 2,682,540 $ 2,129,213 See accompanying notes to the basic financial statements. 6 i GREATER ROANOKE TRANSIT COMPANY (A Component Unit of the City of Roanoke, Virginia) Notes to Basic Financial Statements June 30,2023 and 2022 (1) Summary of Significant Accounting Policies (a) Organization and Purpose The Greater Roanoke Transit Company (the "Company") is a private, nonprofit, public service organization wholly owned by the City of Roanoke, Virginia(the "City"). The Company provides a comprehensive range of transportation services for the residents of the greater Roanoke area,including bus service along fixed routes, special services for the disabled, and shuttle buses. Similar to other public transportation systems, government subsidies are required to fund operations. The Company is the recipient of operating and capital grants from federal, state, and local agencies, including the Federal Transit Administration (the "FTA"), the Virginia Department of Rail and Public Transportation(the"DRPT"),and the City. Company policy decisions are made by the Board of Directors, which is comprised of two(2) City Council members, two(2) City employees, and three(3) citizens of the community at large. The Company contracts with First Group America Company (dba First Transit, Inc.) to provide senior management professionals.The remainder of the staff are employees of Southwestern Virginia Transit Management Company,Inc.("SVTMC"),a subsidiary of First Transit,Inc.Bargaining unit employees of SVTMC, which include all bus drivers and mechanics,are under a separate contract ratified by the Amalgamated Transit Union, A.F.L.-C.I.O.-C.L.C., Local Union 1493 ("Union") effective July 1,2022 and expiring on June 30,2025. The Company is reported as a discretely presented component unit with the City's reporting entity. (b) Basis of Accounting The accompanying financial statements reflect the transit operations of the Company and are accounted for on the economic resources measurement focus and use the accrual basis of accounting, which is in accordance with accounting principles generally accepted in the United States of America ("GAAP"), as promulgated by the Governmental Accounting Standards Board, and conform with the requirements of the FTA's National Transit Database,as amended.Accordingly,revenues are recorded when earned and expenses are recorded at the time liabilities are incurred, regardless of when the related cash flows take place. Nonexchange transactions, in which the Company receives value without directly giving equal value in exchange, include appropriations from the City, grants, and donations. Revenues from grants and contributions are recognized in the fiscal year in which all eligibility requirements, including time requirements, if any are met. (c) Cash and Cash Equivalents The Company's cash and cash equivalents consist of cash on hand, demand deposits, and short-term investments with original maturities three months of less from date of acquisition. 7 (Continued) GREATER ROANOKE TRANSIT COMPANY (A Component Unit of the City of Roanoke, Virginia) Notes to Basic Financial Statements June 30, 2023 and 2022 (d) Supplies and Materials Supplies and materials consist of various consumable items which are maintained on a perpetual basis with periodic verification based on physical count. Supplies and materials are valued using a weighted average cost approach. (e) Capital Assets Capital assets are stated at cost less accumulated depreciation computed by the straight-line method over the estimated lives of the respective assets as follows: Buildings,structure, and improvements 2 to 40 years Buses 2 to 12 years Shop and garage equipment 2 to 10 years Office equipment and furnishings 2 to 10 years Contributed and donated capital assets are recorded at acquisition value at the date of receipt.The costs of normal maintenance and repairs that do not add to the value of the asset or materially extend assets' lives are not capitalized. (,9 Accounts Receivable Accounts receivable are recorded at the invoiced amount and do not bear interest. The Company does not record an allowance for existing accounts receivable based on historical experience. Account balances are charged off after all means of collection have been exhausted and the potential for recovery is considered remote. (g) Compensated Absences f' Company employees are granted vacation leave in varying amounts. In the event of termination, an employee is paid for accumulated vacation in full. Accumulated vacation is recorded as an expense and liability as the benefits accrue to employees. Sick leave is recorded as an expense as the employee utilizes it. In accordance with GAAP, the liability calculations include an accrual at the current rate of pay and ancillary salary-related payments associated with its ultimate liquidation. Compensated absence liabilities are reported as a component of accrued salaries and benefits. 8 (Continued) GREATER ROANOKE TRANSIT COMPANY (A Component Unit of the City of Roanoke,Virginia) Notes to Basic Financial Statements June 30,2023 and 2022 (h) Subscription-Based Information Technology Arrangements In 2023, the financial statements include the adoption of GASB Statement No. 96, Subscription- Based Information Technology Arrangements (SBITA).The primary objective of this statement is to enhance the relevance and consistency of information about governments' subscription activities. This statement establishes a single model for subscription accounting based on the principle that subscriptions are financings of the right to use an underlying asset. Under this Statement, an organization is required to recognize a subscription liability and an intangible right-to-use subscription asset on the government-wide financial statements. The Company reviewed their subscriptions and determined that its subscriptions that meet the guidelines of GASB No. 96 are not material to the financial statements as a whole. The Company will evaluate each year. (i) Operating Revenues and Expenses Operating revenues consist of charges for passenger fares and are recorded as revenue at the time of sale. Rental and parking income are recorded on the accrual basis of accounting based upon the date in which services are provided to customers. Operating expenses include costs of services provided, including personnel costs, purchased services, utilities, materials and supplies, insurance and depreciation. All other revenues and expenses, with the exception of capital contributions, are classified as nonoperating revenues and expenses. (j) Unearned Revenues Unearned revenues represent amounts for which asset recognition criteria have been met,but for which revenue recognition criteria have not been met.Grants and contributions received before the eligibility requirements are met have been recorded as unearned revenues. (k) Deferred Compensation Plan Company employees participate in the Southwestern Virginia Transit Management Company, Inc. Retirement Plan (the "Plan"), which is a deferred compensation plan and trust covering all eligible employees of the Company.Under the terms of the Plan agreement,all full-time employees are required to participate in the Plan upon completion of their probationary employment period, which is 90 days from date of hire for all employees. Southwest Virginia Transit Management Company, Inc. is the Trustee of the Plan,which is administered by the Reliance Trust Company.Participants contribute to the Plan through both mandatory and voluntary payroll deductions.Participants are required to contribute a minimum of 3% of annual compensation. Participants may elect to defer up to 100% of their pretax compensation not to exceed the Internal Revenue Service("IRS")limitations on net contributions. The Company can make contributions at its discretion. The Plan qualifies as a government plan under Section 457 of the Internal Revenue Code. This qualification exempts the Plan from the Employee Retirement Income Security Act and the Department of Labor regulations.Charges to operations under the Plan are based on 3%of union and salary participants' eligible payroll. 9 (Continued) 1 GREATER ROANOKE TRANSIT COMPANY (A Component Unit of the City of Roanoke,Virginia) Notes to Basic Financial Statements June 30,2023 and 2022 (1) Net Position Net position represents the difference between assets and liabilities.Net position may be comprised of three components: Net Investment in Capital Assets —Consists of the historical cost of capital assets net of any accumulated depreciation. Restricted — Consists of assets where limitations are imposed through external restrictions imposed by creditors, grantors, or the laws and regulations of other governments. Unrestricted—All other net position is reported as net invested in this category. (m) Use of Estimates The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets, liabilities,and net position at the date of the financial statements and the reported amounts of revenues, expenses, and changes in net position during the reporting period. Actual results could differ from these estimates. (2) Cash and Cash Equivalents All cash and cash equivalents are held by financial institutions in the name of the Company.At June 30,2023 and 2022,all cash and cash equivalents were fully collateralized pursuant to agreements with all participating financial institutions to pledge assets on a pooled basis to secure public deposits according to the Virginia Security for Public Deposits Act Regulations of the Code of Virginia. (3) Supplies and Materials As of June 30,2023 and 2022, supplies and materials consisted of the following: 2023 2022 Parts $ 711,239 $ 533,207 Diesel Fuel 32,155 20,261 Lubricating Oil 1,130 11,611 $ 744,524 $ 565,079 10 (Continued) GREATER ROANOKE TRANSIT COMPANY (A Component Unit of the City of Roanoke,Virginia) Notes to Basic Financial Statements June 30,2023 and 2022 (4) Capital Assets Balances Balances June 30, June 30,2022 Increases Decreases 2023 Capital assets not being depreciated: Land $ 1,627,487 $ - $ - $ 1,627,487 Construction in progress 8,865,479 7,007,980 (14,792,092) 1,081,367 Other capital assets being depreciated: Building,structures and improvements 7,091,547 14,317,304 - 21,408,851 Buses 23,925,459 1,936,219 - 25,861,678 Shop and garage equipment 3,335,659 91,279 - 3,426,938 Office equipment and furnishings 644,141 44,500 - 688,641 Accumulated depreciation (22,267,609) (1,984,119) - (24,251,728) Net capital assets being depreciated 12,729,197 14,405,183 - 27,134,380 Capital assets,net $23,222,163 $ 21,413,163 $ (14,792,092) $ 29,843,234 Balances Balances June 30, June 30, 2021 Increases Decreases 2022 Capital assets not being depreciated: Land $ 835,724 $ 791,763 $ - $ 1.627,487 Construction in progress 612,491 8,705,447 (452,459) 8,865,479 Other capital assets being depreciated: Building,structures and improvements 11,808,656 32,493 (4,749,602) 7,091,547 Buses 23,659,251 266,208 - 23,925,459 Shop and garage equipment 3,202,066 138,213 (4,620) 3,335,659 Office equipment and furnishings 1,120,464 24,728 (501,051) 644,141 Accumulated depreciation (24,546,502) (2,184,302) 4,463,195 (22,267,609) Net capital assets being depreciated 15,243,935 (1,722,660) (792,078) 12,729,197 Capital assets,net $ 16,692,150 $ 7,774,550 $ (1,244,537) $ 23,222,163 11 (Continued) GREATER ROANOKE TRANSIT COMPANY (A Component Unit of the City of Roanoke, Virginia) Notes to Basic Financial Statements June 30,2023 and 2022 (5) Deferred Compensation Plan The Company has a deferred compensation plan(see note 1(k))covering all hourly and salaried employees. The Company's contributions to the deferred compensation plan were $143,830 and $130,467 in 2023 and 2022,respectively. (6) Contractual Commitments Under the provisions of a management contract with First Group America Company(dba First Transit,Inc.), which originally became effective on March 1, 2010 and was renewed July 1, 2020, the Company paid a monthly fee of$27,331 and $29,095 for management services for years ended June 30, 2023 and 2022, respectively. Total fees paid for the years ended June 30, 2023 and 2022, were $327,976 and $349,140, respectively. Certain assets acquired with FTA grants must be kept in service for a specified time period as a requirement of the grants. If these assets are removed from service,the Company must reimburse FTA for up to 80%of their fair market value on the date of disposition. Capital assets, net, approximated $29.8 million and $23.2 million for the years ended June 30, 2023 and 2022, respectively, and are subject to these grant requirements. The Company has agreements with the City of Salem, Virginia and Town of Vinton, Virginia to provide bus service to each locality,which may be terminated by either party upon written notice of twelve months and six months, respectively. The localities reimburse the Company for 51% of the net operating costs based upon passenger counts and service miles. (7) Risk Management The Company is exposed to various risks of loss such as theft of,damage to,and destruction of assets,injuries to employees, and natural disasters. The Company carries commercial insurance for their risks. There have been no significant reductions in insurance coverage from coverage in the prior year and settled claims have not exceeded the amount of insurance coverage in any of the past three fiscal years. The Company is involved in various legal proceedings from time to time in the normal course of business. In management's opinion,the Company is not currently involved in any legal proceedings which individually or in the aggregate could have a material effect on the financial condition, results of operations, and/or liquidity of the Company. (8) Subsequent Events In preparing the financial statements, the Company has evaluated events and transactions for potential recognition or disclosure through February 23,2024 report date. 12 (Continued) GREATER ROANOKE TRANSIT COMPANY (A Component Unit of the City of Roanoke,Virginia) Notes to Basic Financial Statements June 30,2023 and 2022 (9) New Accounting Pronouncements In April 2022, the GASB issued Statement No. 99, Omnibus 2022. The objectives of this Statement are to enhance comparability in accounting and financial reporting and to improve the consistency of authoritative literature by addressing(1)practice issues that have been identified during implementation and application of certain GASB Statements and (2) accounting and financial reporting for financial guarantees. The requirements related to extension of the use of LIBOR, accounting for SNAP distributions, disclosures of nonmonetary transactions, pledges of future revenues by pledging governments, clarification of certain provisions in Statement 34,as amended,and terminology updates related to Statement 53 and Statement 63 are effective upon issuance. The requirements related to leases, PPPs, and SBITAs are effective for fiscal years beginning after June 15,2022,and all reporting periods thereafter.The requirements related to financial guarantees and the classification and reporting of derivative instruments within the scope of Statement 53 are effective for fiscal years beginning after June 15,2023, and all reporting periods thereafter. In June 2022, the GASB issued Statement No. 100, Accounting Changes and Error Corrections. This Statement requires disclosure in notes to financial statements of descriptive information about accounting changes and error corrections, such as their nature. In addition, information about the quantitative effects on beginning balances of each accounting change and error correction should be disclosed by reporting unit in a tabular format to reconcile beginning balances as previously reported to beginning balances as restated. The requirements of this Statement are effective for accounting changes and error corrections made in fiscal years beginning after June 15,2023, and all reporting periods thereafter. Earlier application is encouraged. In June 2022, the GASB issued Statement No. 101, Compensated Absences. This statement updates the recognition and measurement guidance for compensated absences and amends certain previously required disclosures.The requirements of this Statement are effective for reporting periods beginning after December 15,2023. Management has not determined the effects these new GASB Statements may have on prospective financial statements. 13 f THIS PAGE INTENTIONALLY BLANK COMPLIANCE SECTION GREATER ROANOKE TRANSIT COMPANY (A Component Unit of the City of Roanoke, Virginia) Schedule of Expenditures of Federal Awards For the Year Ended June 30,2023 Federal Grantor/Pass-Through Grantor/ Assistance Listing Program Title or Cluster Title Number Identifying Number Expenditures Department of Transportation Federal Transit Cluster FY10 FTA Capital Assistance 20.500 VA-04-0046-00 $ 27,403 FY21 FTA Capital Assistance 20.507 VA-2021-037-01-00 1,224,659 FY23 FTA Operating Assistance 20.507 VA-2023-011-01-00 4,941,633 6,193,695 Bus and Bus Facilities Formula Program FY18 FTA Capital Assistance 20.507 VA-2018-011-01-00 7,897 FY21 FTA Capital Assistance 20.507 VA-2021-012-02-00 7,692 15,589 Total Federal Transit Cluster 6,209,284 Formula Grants for Rural Areas Virginia Department of Rail and Public Transportation VA-2019-023 FY22 Operating Assistance 20.509 VA-2021-017 328,713 Total Department of Trans portation 6,537,997 Grand Total Fe de ral Financial Assistance $ 6,537,997 See accompanying notes to schedule of expenditures offederal awards. 14 GREATER ROANOKE TRANSIT COMPANY (A Component Unit of the City of Roanoke,Virginia) Notes to Schedule of Expenditures of Federal Awards For the Year Ended June 30,2023 NOTE A—BASIS OF PRESENTATION The accompanying Schedule of Expenditures of Federal Awards (the "Schedule") includes the federal award activity of the Greater Roanoke Transit Company(the"Company")under programs of the federal government for the year ended June 30,2023.The information in the Schedule is presented in accordance with the requirements of Title 2 U.S. Code of Federal Regulations Part 200, Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards(the"Uniform Guidance"). Because the Schedule presents only a selected portion of the operations of the Company,it is not intended to and does not present the financial position, changes in net assets, or cash flows of the Company. NOTE B—SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES Expenditures reported on the Schedule are reported on the accrual basis of accounting. Such expenditures are recognized following the cost principles contained in Subpart E of the Uniform Guidance, wherein certain types of expenditures are not allowable or are limited as to reimbursement. NOTE C—INDIRECT COST RATE The Company has not elected to use the 10%de minimis indirect cost rate allowed under the Uniform Guidance. NOTE D—OUTSTANDING LOAN BALANCES At June 30, 2023,the Company had no outstanding loan balances requiring continuing disclosure. 15 BR( )W lEDWARDS Independent Auditor's Report on Internal Control over Financial Reporting and on Compliance and Other Matters Based on an Audit of Financial Statements Performed in Accordance with Government Auditing Standards Board of Directors Greater Roanoke Transit Company Roanoke,Virginia We have audited, in accordance with auditing standards generally accepted in the United States of America and the standards applicable to financial audits contained in Government Auditing Standards, issued by the Comptroller General of the United States,the financial statements of the Greater Roanoke Transit Company (the "Company") as of and for the year ended June 30, 2023, and the related notes to the financial statements,which collectively comprise the Company's basic financial statements, and have issued our report thereon dated February 23, 2024. Internal Control over Financial Reporting In planning and performing our audit of the financial statements,we considered the Company's internal control over financial reporting (internal control) as a basis for designing the audit procedures that are appropriate in the circumstances for the purpose of expressing our opinion on the financial statements, but not for the purpose of expressing an opinion on the effectiveness of the Company's internal control. Accordingly,we do not express an opinion on the effectiveness of the Company's internal control. A deficiency in internal control exists when the design or operation of a control does not allow management or employees, in the normal course of performing their assigned functions, to prevent, or detect and correct misstatements on a timely basis.A material weakness is a deficiency,or a combination of deficiencies, in internal control such that there is a reasonable possibility that a material misstatement of the entity's financial statements will not be prevented, or detected and corrected on a timely basis. A significant deficiency is a deficiency,or a combination of deficiencies, in internal control that is less severe than a material weakness,yet important enough to merit attention by those charged with governance. Our consideration of internal control was for the limited purpose described in the first paragraph of this section and was not designed to identify all deficiencies in internal control that might be material weaknesses or significant deficiencies and therefore, material weaknesses or significant deficiencies may exist that have not been identified. We identified certain deficiencies in internal control, described in the accompanying schedule of findings and questioned costs as Items 2023-001, 2023-002, 2023-003, 2023-005,and 2023-006 that we consider to be material weaknesses. Report on Compliance and Other Matters As part of obtaining reasonable assurance about whether the Company's financial statements are free of material misstatement,we performed tests of its compliance with certain provisions of laws, regulations, contracts, and grant agreements, noncompliance with which could have a direct and material effect on www.becpas.com the financial statements. However, providing an opinion on compliance with those provisions was not an objective of our audit, and accordingly, we do not express such an opinion. The results of our tests disclosed an instance of noncompliance that is required to be reported under Government Auditing Standards and which is described in the accompanying schedule of findings and questioned costs as Item 2023-004. Company's Response to Findings Government Auditing Standards requires the auditor to perform limited procedures on the Company's response to the findings identified in our audit and described in the accompanying schedule of findings and questioned costs. The Company's response was not subjected to the other auditing procedures applied in the audit of the financial statements and, accordingly, we express no opinion on the response. Purpose of this Report The purpose of this report is solely to describe the scope of our testing of internal control and compliance and the results of that testing, and not to provide an opinion on the effectiveness of the Company's internal control or on compliance.This report is an integral part of an audit performed in accordance with Government Auditing Standards in considering the Company's internal control and compliance. Accordingly,this communication is not suitable for any other purpose. If CERTIFIED PUBLIC ACCOUNTANTS Roanoke,Virginia February 23, 2024 17 ® EDWARDS Independent Auditor's Report on Compliance for Each Major Program and on Internal Control over Compliance Required by the Uniform Guidance Board of Directors Greater Roanoke Transit Company Roanoke,Virginia Report on Compliance for Each Major Federal Program Qualified Opinion We have audited the Greater Roanoke Transit Company's(the "Company") compliance with the types of compliance requirements described in the OMB Compliance Supplement that could have a direct and material effect on each of the Company's major federal programs for the year ended June 30, 2023.The Company's major federal programs are identified in the summary of auditor's results section of the accompanying schedule of findings and questioned costs. Qualified Opinion on Assistance Listing#20.500/20.507, Federal Transit Cluster In our opinion, except for the noncompliance described in the Basis for Qualified Opinion Section of our report,the Company complied, in all material respects,with compliance requirements referred to above that could have a direct and material effect on the Federal Transit Cluster for the year ended June 30, 2023. Basis for Qualified Opinion We conducted our audit of compliance in accordance with auditing standards generally accepted in the United States of America;the standards applicable to financial audits contained in Government Auditing Standards, issued by the Comptroller General of the United States; and the audit requirements of Title 2 U.S. Code of Federal Regulations Part 200, Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards (Uniform Guidance). Our responsibilities under those standards and the Uniform Guidance are further described in the Auditor's Responsibilities for the Audit of Compliance section of our report. We are required to be independent of the Company and to meet our other ethical responsibilities, in accordance with relevant ethical requirements related to our audit. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion on compliance for each major federal program. Our audit does not provide a legal documentation of the Company's compliance with the compliance requirements referred to above. www.becpas.com Matter Giving Rise to Qualified Opinion on Assistance Listing # 20.500/20.507, Federal Transit Cluster As described in the accompanying schedule of findings and questioned costs,the Company did not comply with the requirements regarding Assistance Listing#20.500/20.507, Federal Transit Cluster as described in Item 2023-007 for Cash Management. Compliance with such requirements is necessary, in our opinion, for the Company to comply with the requirements applicable to that program. Responsibilities of Management for Compliance Management is responsible for compliance with the requirements referred to above and for the design, implementation,and maintenance of effective internal control over compliance with the requirements of laws, statutes, regulations, rules, and provisions of contracts or grant agreements applicable to the Company's federal programs. Auditor's Responsibilities for the Audit of Compliance Our objectives are to obtain reasonable assurance about whether material noncompliance with the compliance requirements referred to above occurred, whether due to fraud or error, and express an opinion on the Company's compliance based on our audit. Reasonable assurance is a high level of assurance but is not absolute assurance and therefore is not a guarantee that an audit conducted in accordance with generally accepted auditing standards,Government Auditing Standards, and the Uniform Guidance will always detect material noncompliance when it exists. The risk of not detecting material noncompliance resulting from fraud is higher than for that resulting from error, a s fraud may involve collusion, forgery, intentional omissions, misrepresentations, or the override of internal control. Noncompliance with the compliance requirements referred to above is considered material if there is a substantial likelihood that, individually or in the aggregate, it would influence the judgement made by a reasonable user of the report on compliance about the Company's compliance the requirements of each major federal program as a whole. In performing an audit in accordance with generally accepted auditing standards, Government Auditing Standards, and the Uniform Guidance,we: • Exercise professional judgment and maintain professional skepticism throughout the audit. • Identify and assess the risk of material noncompliance,whether due to fraud or error,and design and perform audit procedures responsive to those risks. Such procedures include examining, on a test basis, evidence regarding the Company's compliance with the compliance requirements referred to above and performing such other procedures as we considered necessary in the circumstances. • Obtain an understanding of the Company's internal control over compliance relevant to the audit in order to design audit procedures that are appropriate in the circumstances and to test and 19 report on internal control over compliance in accordance with the Uniform Guidance, but not for the purpose of expressing an opinion on the effectiveness of the Company's internal control over compliance Accordingly, no such opinion is expressed. We are required to communicate with those charged with governance regarding, among other matters, the planned scope and timing of the audit and any significant deficiencies and material weaknesses in internal control over compliance that we identified during the audit. Report on Internal Control over Compliance Our consideration of internal control over compliance was for the limited purpose described in the Auditor's Responsibilities for the Audit of Compliance section above and was not designed to identify all deficiencies in internal control over compliance that might be material weaknesses or significant deficiencies in internal control over compliance and therefore, material weaknesses or significant deficiencies may exist that were not identified. However, as discussed below, we did identify a certain deficiency in internal control over compliance that we consider to be a material weakness. A deficiency in internal control over compliance exists when the design or operation of a control over compliance does not allow management or employees, in the normal course of performing their assigned functions,to prevent, or detect and correct, noncompliance with a type of compliance requirement of a federal program on a timely basis. A material weakness in internal control over compliance is a deficiency, or combination of deficiencies, in internal control over compliance, such that there is a reasonable possibility that material noncompliance with a type of compliance requirement of a federal program will not be prevented,or detected and corrected, on a timely basis.A significant deficiency in internal control over compliance is a deficiency,or a combination of deficiencies, in internal control over compliance with a type of compliance requirement of a federal program that is less severe than a material weakness in internal control over compliance, yet important enough to merit attention by those charged with governance. We consider the deficiency in internal control over compliance described in the accompanying schedule of findings and questioned costs as items 2023-007 material weaknesses. Our audit was not designed for the purpose of expressing an opinion on the effectiveness of internal control over compliance.Accordingly, no such opinion is expressed. Government Auditing Standards requires the auditor to perform limited procedures on the Company's response to the internal control over compliance findings identified in our audit is described in the accompanying schedule of findings and questioned costs.The Company's response was not subjected to the other auditing procedures applied in the audit of compliance and,accordingly,we express no opinion the response. The purpose of this report on internal control over compliance is solely to describe the scope of our testing of internal control over compliance and the results of that testing based on the requirements of the Uniform Guidance. Accordingly,this report is not suitable for any other purpose. 20 4te/it 1 24/-dfro4 Y(o/1,6 CERTIFIED PUBLIC ACCOUNTANTS Roanoke,Virginia February 23, 2024 21 • Greater Roanoke Transit Company Summary of Compliance Matters June 30, 2023 As more fully described in the Independent Auditor's Report on Internal Control over Financial Reporting and on Compliance and Other Matters Based on an Audit of Financial Statements Performed in Accordance with Government Auditing Standards, we performed tests of the Company's compliance with certain provisions of the laws, regulations, contracts, and grants shown below. LOCAL COMPLIANCE MATTERS Company By-Laws COMMONWEALTH OF VIRGINIA COMPLIANCE MATTERS Virginia Public Procurement Act—Prompt Payment Requirement FEDERAL COMPLIANCE MATTERS Compliance Supplement for Single Audits of State and Local Governments Provisions and conditions of agreements related to federal programs selected for testing. 22 Greater Roanoke Transit Company Schedule of Findings and Questioned Costs June 30,2023 A. SUMMARY OF AUDITOR'S RESULTS 1. The auditor's report expresses an unmodified opinion on the financial statements. 2. Five material weaknesses and no significant deficiencies relating to the audit of the financial statements were reported in the Independent Auditor's Report on Internal Control over Financial Reporting and on Compliance and Other Matters Based on an Audit of Financial Statements Performed in Accordance with Government Auditing Standards. 3. One instance of noncompliance material to the financial statements was disclosed. 4. One material weakness and no significant deficiencies relating to the audit of the major federal award program was reported in the Independent Auditor's Report on Compliance for Each Major Program and on Internal Control over Compliance Required by the Uniform Guidance. 5. The auditor's report on compliance for the major federal award program expresses a qualified opinion. 6. The audit disclosed one finding relating to the major program. 7. The programs tested as major were: Assistance Listing Name of Program Number Federal Transit Administration Grant Cluster: Capital Investment Grants 20.500 Federal Transit Formula Grants-Operating and Capital Assistance 20.507 8. The threshold for distinguishing Type A and B programs was$750,000. 9. The Company was not determined to be a low-risk auditee. 23 Greater Roanoke Transit Company Schedule of Findings and Questioned Costs June 30,2023 B. FINDINGS—FINANCIAL STATEMENT AUDIT 2023-001: Segregation of Duties and Management Oversight(Material Weakness) Condition: Due to staff turnover, duties handled by the Director of Finance included incompatible duties during the year under audit such as: collection of cash, post receipts to general ledger, and prepare bank deposit slips. Criteria: A fundamental concept of internal controls is the separation of duties. No one employee should have access to both physical assets and the related accounting records, or to all phases of a transaction. In addition, all significant transactions and controls should involve reconciliations and supervisory, or management level, reviews of those processes. An effective and timely review process is intended to prevent and detect both fraud and errors. Cause: Turnover in key positions can result in individuals performing duties that are not appropriately segregated. In addition,turnover can also create challenges in the oversight or review function. Effect: Internal controls are designed to safeguard assets and detect losses from employees dishonesty or error. Recommendation: Steps should be taken to eliminate conflicting duties and implement compensating controls, where possible. View of Responsible Officials: In June 2023,The Director of Finance removed the aforementioned duties from the position.The two Accounting Associates and the Money Room Shift Leader process bus station and accounts receivable receipts. Cash fares are counted twice weekly by a minimum of three staff members, not including the Director of Finance. With minimal exceptions, all monies received are kept in a locked safe and transported to the bank by an armored cash handling company. The Director of Finance and the Accounting Supervisor do not process deposits or collect cash, nor do they post the entries to the general ledger. 24 Greater Roanoke Transit Company Schedule of Findings and Questioned Costs June 30,2023 2023-002: Grant Management and Operating Assistance (Material Weakness) Condition: During 2023,various functions related to financial management were not performed timely resulting in difficulties and delays in completion of the annual audit. Criteria: Internal controls related to financial management should be designed to ensure timely reconciliations are performed, including submission of reimbursement requests and reconciling grant and local revenue. Timely and effective reconciliations ensure the financials provided for the annual audit are provided based on the agreed upon schedule with the auditors which allows timely inclusion in the City's financial report as well as to meet federal reporting deadlines. In addition,these reconciliations will ensure that financials do not require adjustments. Cause: Turnover in financial positions and increased levels of federal and state grants caused significant delays in performance of and reduction in effectiveness of certain financial duties. Effect: Current and prior period audit adjustments were required to prepare the financials in accordance with Generally Accepted Accounting Principles. In addition,there were significant delays in completion of the annual audit. Recommendation: We recommend that the Company establish financial management procedures to ensure that timely reconciliations and submissions of reimbursement requests.We would recommend these procedures be performed monthly and include tracking and reconciling grant activity by type (federal, state, and local). View of Responsible Officials: The Director of Finance and Accounting Supervisor are currently in the process of reviewing operating procedures and have created a monthly close checklist to create consistency in the timing and manner of recording financial activities. Beginning in FY2024, staff will be assigned specific monthly closing duties and monthly activity should be fully recorded by the 20th of the subsequent month. Members of the Accounting Team have been receiving financial system training on various topics from the system vendor and management is researching additional outside training opportunities. For this to happen, we must hire additional staff in order to get caught up and remain so. 25 Greater Roanoke Transit Company Schedule of Findings and Questioned Costs June 30,2023 2023-003: Bank Reconciliations(Material Weakness) Condition: Monthly bank reconciliations were not prepared by an accountant and reviewed and approved by a supervisor in a timely manner. Criteria: Monthly bank reconciliations should be performed by the 15th of the next month. Cause: Staff shortage and lack of cash flow management. Effect: Poor cash flow management resulting in vendor and contractor invoices not being paid timely. Recommendation: We recommend bank reconciliations be prepared by an accountant and reviewed by a supervisor to ensure unreconciled or unusual items, or other matters noted in the reconciliation, are detected and addressed in a timely manner. View of Responsible Officials: The Company is in agreement and is working towards completing the newly established monthly close checklist each month by the end of FY2024.Specific Team members have been assigned responsibility for reconciling individual bank activity. Staff will receive the required system training and delinquent reconciliations will be completed by June 30, 2024. A new monthly closing checklist has been developed and includes preparation and review oof these reconciliations. Beginning in FY2024, all monthly closing items should be completed by the 20th of the subsequent month. This is our plan moving forward, but being caught up must come first. 2023-004: Virginia Public Procurement Act Prompt Payment Requirement Condition: The Company did not pay a certain contractor for the construction of the bus transfer station on a timely basis. 26 Greater Roanoke Transit Company Schedule of Findings and Questioned Costs June 30,2023 Criteria: Section 2.2-4352 of the Code of Virginia requires that every agency of local government that acquires goods or services shall promptly pay for the completed delivered goods or services by the required payment date. The required payment date shall be either(i)the date on which payment is due under the terms of the contract for the provision of the goods or services or (ii) if a date is not established by contract, not more than forty-five days after goods or services are received or the invoice is rendered. Cause: Due to a lack of cash flow and grant management, insufficient funds were available to pay a certain contractor in a timely manner. Effect: The contractor was not paid timely as required by the Code of Virginia. Recommendation: All vendors are to be paid in a timely manner as defined by the Code of Virginia. View of Responsible Officials: Due to technical issues, staff were unable to submit grant draw requests to the Federal Transit Authority through their Electronic Clearing House Operation [ECHO]system,significantly affecting the Company's cash flow. This system access issue was resolved during FY2023 and grant drawdowns started back in March of 2023. Additionally, detailed spreadsheets tracking grant activity have been developed, which will allow staff members to better monitor reimbursement requests and ensure vendors are paid timely moving forward. 2023-005: Parts Inventory(Material Weakness) Condition: There were several instances where the quantity and value of items did not agree between the supplied inventory listing and the physical inventory counted during the inventory observation. Criteria: The inventory management system and the general ledger should be reconciled on a periodic basis and annual inventory counts should be performed. Cause: Significant staff turnover during the year and a general staff shortage. 27 Greater Roanoke Transit Company Schedule of Findings and Questioned Costs June 30,2023 Effect: Untimely reconciliations could result in discrepancies between the inventory management system and the general ledger. In addition, inventory that has been used could be erroneously counted in the inventory management system with the absence of an annual inventory count. Recommendation: We recommend that management perform annual inventory counts, reconcile inventory amounts on a periodic basis between the inventory management system and the general ledger,and that obsolete or otherwise outdated inventory items be disposed of. View of Responsible Officials: Management is in agreement and plans to perform monthly counts of parts to ensure all parts are counted within the fiscal year. Spot counts will be performed each month and reconciled to the inventory management system. Once input into the inventory management system, updated inventory values will be provided to Finance so they can reconcile the general ledger to the inventory system. In addition, management plans on disposing obsolete inventory items through public auction. 2023-006: Paid Time Off(Material Weakness) Condition: The Company did not reconcile third-party reports used to calculate year-end Paid Time Off (PTO) accruals and expenses are not reconciled to internal Human Resources records used to track each employee's earned PTO. In addition, these third-party reports were not retained by the Company's staff for reference and the Company's PTO accrual and expense were only recorded once at year-end. Criteria: Third-party reports should be reconciled to internal records,third-party reports used to calculate PTO accruals and expenses should be retained for reference, and PTO expense and accruals should be periodically recorded and recognized. Cause: Significant staff turnover during the year and a general staff shortage. Effect: Not reconciling third-party PTO reports to internal Human Resources records could lead to PTO inconsistencies between internal and external records — leading to employees having two different amounts of available PTO during the year,depending on which system they are using.This could also lead to a discrepancy between the amount of PTO accrued at year-end and the actual amount of PTO the Company is actually obligated to pay out. 28 Greater Roanoke Transit Company Schedule of Findings and Questioned Costs June 30, 2023 Recommendation: We recommend that management perform periodic reconciliations between the third-party PTO reports and the internal Human Resources records to ensure that the third-party reports are accurate and complete. If there are discrepancies,the Company can resolve them quickly.We also recommend that the client retain each third-party report for reference and for inspection. View of Responsible Officials: Management is in agreement. Management is aware of the importance of inter-departmental communication between Human Resources and Finance and is currently working to establish a standard operating procedure regarding PTO accruals. The Company will seek to retain third-party reports for easy inspection and periodically reconcile these reports to internal Human Resources records moving forward. C. FINDINGS AND QUESTIONED COSTS—MAJOR FEDERAL AWARD PROGRAM AUDIT 2023-007: Federal Transit Cluster—AL#20.507,Cash Management—Material Noncompliance/Material Weakness in Controls over Compliance Condition: A lack of cash flow and grant management oversight resulted in contractors and vendors not being paid timely for the construction of the bus transfer station and construction of bus shelters. Criteria: All grant activities should include management level oversight to ensure timeliness, accuracy, and compliance with specified grant requirements. Cause: Lack of proactive cash flow and grant management occurred when invoices were received. Effect: Contractors were not paid for over 30 days after receipt of invoice. One vendor was not paid for over 90 days. Repeated delays in payments could result in work stoppage and project delays. Recommendation: A designated management level individual should have oversight to require timely drawdowns of capital grants and timely payment of invoices. View of Responsible Officials: Due to technical issues, staff were unable to submit grant draw requests to the Federal Transit Authority through their Electronic Clearing House Operation [ECHO] system,significantly affecting the Company's cash flow. This system access issue was resolved during FY2023 and grant drawdowns 29 started back in March of 2023. Additionally, detailed spreadsheets tracking grant activity have been developed, which will allow staff members to better monitor reimbursement requests and ensure vendors are paid timely moving forward. 30 Greater Roanoke Transit Company Summary Schedule of Prior Audit Findings June 30,2023 A. FINDINGS—FINANCIAL STATEMENT AUDIT 2022-001: Segregation of Duties and Management Oversight(Material Weakness) Condition: Due to staff turnover, duties handled by the Director of Finance included incompatible duties such as: collection of cash, post receipts to general ledger, and prepare bank deposit slips Criteria: A fundamental concept of internal controls is the separation of duties. No one employee should have access to both physical assets and the related accounting records, or to all phases of a transaction. In addition, all significant transactions and controls should involve reconciliations and supervisory, or management level, reviews of those processes. An effective and timely review process is intended to prevent and detect both fraud and errors. Cause: Turnover in key positions can result in individuals performing duties that are not appropriately segregated. In addition,turnover can also create challenges in the oversight or review function. Effect: Internal controls are designed to safeguard assets and detect losses from employees dishonesty or error. Recommendation: Steps should be taken to eliminate conflicting duties and implement compensating controls, where possible. Current Status: Still applicable. 2022-002: Grant Management and Operating Assistance(Material Weakness) Condition: During 2022,various functions related to financial management were not performed timely resulting in difficulties and delays in completion of the annual audit, including need to prepare material audit adjustments to both the current year financials and a restatement to prior year balances. 31 Greater Roanoke Transit Company Summary Schedule of Prior Audit Findings June 30, 2023 Criteria: Internal controls related to financial management should be designed to ensure timely reconciliations are performed, including submission of reimbursement requests and reconciling grant and local revenue. Timely and effective reconciliations ensure the financials provided for the annual audit are provided based on the agreed upon schedule with the auditors which allows timely inclusion in the City's financial report as well as to meet federal reporting deadlines. In addition,these reconciliations will ensure that financials do not require adjustments by the auditors. Cause: Turnover in financial positions, increased levels of federal and state grants, and implementation of a new financial software caused significant delays in performance of and reduction in effectiveness of certain financial duties. Effect: Current and prior period audit adjustments were required to prepare the financials in accordance with Generally Accepted Accounting Principles. In addition,there were significant delays in completion of the annual audit. Recommendation: We recommend that the Company establish financial management procedures to ensure that timely reconciliations and submissions of reimbursement requests.We would recommend these procedures be performed monthly and include tracking and reconciling grant activity by type (federal, state, and local). Current Status: Still applicable in regard to financial management functions not being performed timely. No material audit adjustments were needed during the FY2023 audit. 2022-003: Bank Reconciliations(Material Weakness) Condition: Monthly bank reconciliations were not prepared by an accountant and reviewed and approved by a supervisor in a timely manner. Criteria: Monthly bank reconciliations should be performed by the 15t'of the next month. Cause: Staff shortage and lack of cash flow management 32 Greater Roanoke Transit Company Summary Schedule of Prior Audit Findings June 30, 2023 Effect: Poor cash flow management resulting in vendor and contractor invoices not being paid timely. Recommendation: We recommend bank reconciliations be prepared by an accountant and reviewed by a supervisor to ensure unreconciled or unusual items, or other matters noted in the reconciliation, are detected and addressed in a timely manner. Current Status: Still applicable. Similar instance noted in current year. 2022-004: Virginia Public Procurement Act Prompt Payment Requirement Condition: As discussed in later findings,the Company did not pay certain contractors for the construction of the bus transfer station on a timely basis. Criteria: Section 2.2-4352 of the Code of Virginia requires that every agency of local government that acquires goods or services shall promptly pay for the completed delivered goods or services by the required payment date.The required payment date shall be either(i)the date on which payment is due under the terms of the contract for the provision of the goods or services or (ii) if a date is not established by contract, not more than forty-five days after goods or services are received or the invoice is rendered. Cause: Due to a lack of cash flow and grant management, insufficient funds were available to pay contractors timely. Effect: A contractor upon delay of receipt of payment within a reasonable timeframe contacted the City of Roanoke requesting payment. Current Status: Still applicable. Similar instance noted in current year. 33 Greater Roanoke Transit Company Summary Schedule of Prior Audit Findings June 30,2023 B. FINDINGS AND QUESTIONED COSTS—MAJOR FEDERAL AWARD PROGRAM AUDIT 2022-005: Federal Transit Cluster—AL#20.507,Cash Management—Material Noncompliance/Material Weakness in Controls over Compliance Condition: A lack of cash flow and grant management oversight resulted in contractors not being paid timely for the construction of the bus transfer station. Criteria: All grant activities should include management level oversight to ensure timeliness, accuracy, and compliance with specified grant requirements. Cause: Lack of proactive cash flow and grant management occurred when invoices received. Effect: Contractors were not paid for over 30 days after receipt of invoice.Repeated delays in payments could result in work stoppage and project delays. Recommendation: A designated management level individual should have oversight to require timely drawdowns of capital grants and timely payment of invoices. Current Status: Still applicable. Similar instance noted in current year. 34 Greater Roanoke Transit Company Comments on Internal Control and Other Suggestions for Your Consideration BROWNEDWARDS certified public accounta»i= Greater Roanoke Transit Company Contents Independent Auditor's Report on Comments and Suggestions 1 Comments and Suggestions Resulting from the Current Year Audit 3 Prior Year Comments and Other Suggestions 4 Accounting and Other Matters 8 4 BROWNEDWARDS certified public accountants Independent Auditor's Report on Comments and Suggestions Board of Directors Greater Roanoke Transit Company Roanoke,Virginia In planning and performing our audit of the financial statements of the Greater Roanoke Transit Company (the "Company") as of and for the year ended June 30, 2023, in accordance with auditing standards generally accepted in the United States of America, we considered its internal control over financial reporting (internal control) as a basis for designing audit procedures that are appropriate in the circumstances for the purpose of expressing our opinion on the financial statements and to comply with any other applicable standards, such as Government Auditing Standards and the regulations set forth in the Uniform Guidance, but not for the purpose of expressing an opinion on the effectiveness of the entity's internal control. Accordingly, we do not express an opinion on the effectiveness of the entity's internal control. Our consideration of internal control was for the limited purpose described in the first paragraph and was not designed to identify all deficiencies in internal control that might be material weaknesses or significant deficiencies and, therefore, material weaknesses or significant deficiencies may exist that were not identified. In addition, because of inherent limitations in internal control, including the possibility of management override of controls,misstatements due to error or fraud may occur and not be detected by such controls. A deficiency in internal control exists when the design or operation of a control does not allow management or employees, in the normal course of performing their assigned functions, to prevent, or detect and correct,misstatements on a timely basis. A material weakness is a deficiency,or a combination of deficiencies, in internal control such that there is a reasonable possibility that a material misstatement of the entity's financial statements will not be prevented,or detected and corrected on a timely basis. A significant deficiency is a deficiency,or a combination of deficiencies, in internal control that is less severe than a material weakness,yet important enough to merit attention by those charged with governance. Certain material weaknesses were identified during our procedures that are included in the Independent Auditor's Report on Internal Control over Financial Reporting and on Compliance and Other Matters Based on an Audit of Financial Statements Performed in Accordance with Government Auditing Standards and the Independent Auditor's Report on Compliance for Each Major Program and on Internal Control over Compliance Required by the Uniform Guidance which should be read in conjunction with this report. Additionally,during our audit,we have become aware of certain other matters that provide opportuni ties for improving your financial reporting system and/or operating efficiency. Such comments and suggestions regarding these matters, if any, are also included in the attached report, but are not designated as a material weakness or significant deficiency. Since our audit is not designed to include a detail review of all systems and procedures, these comments should not be considered as being all- inclusive of areas where improvements might be achieved. We also have included information on www.becpas.com accounting and other matters that we believe is important enough to merit consideration by management and those charged with governance. It is our hope that our suggestions will be taken in the constructive light in which they are offered. We have already discussed these comments and suggestions with management, and we will be pleased to discuss them in further detail at your convenience,to perform any additional study of these matters, or to assist you in implementing the recommendations. The entity's responses to our recommendations are included in this report. The responses were not subjected to the auditing procedures applied in the audit of the financial statements and,accordingly,we express no opinion on them. This communication is intended solely for the information and use of the Greater Roanoke Transit Company,management, and the appropriate state and federal regulatory agencies and is not intended to be, and should not be, used by anyone other than these specified parties. giteri/iti 66/4‘14, o ,gr. /4! CERTIFIED PUBLIC ACCOUNTANTS Roanoke,Virginia February 23, 2024 2 Greater Roanoke Transit Company Comments and Suggestions Resulting from the Current Year Audit June 30,2023 Parts Inventory (Material Weakness) During the current-year audit, we noted several instances where the quantity and value of items did not agree between the supplied inventory listing and the physical inventory counted during the inventory observation.We recommend that management perform annual inventory counts, reconcile inventory amounts on a periodic basis between the inventory management system and the general ledger, and dispose of any obsolete or otherwise outdated inventory items. Management's Response: Management is in agreement and plans to perform monthly counts of parts to ensure all parts are counted within the fiscal year. Spot counts will be performed each month and reconciled to the inventory management system. Once inputted into the inventory management system, updated inventory values will be provided to Finance so they can reconcile the general ledger to the inventory system. In addition, management plans on disposing obsolete inventory items through public auction. Paid Time Off (Material Weakness) During the current-year audit, we noted that third-party reports used to calculate year-end Paid Time Off(PTO) accruals and expenses are not reconciled to internal Human Resources records used to track each employee's earned PTO. We noted that these third-party reports were not retained by the Company's staff for reference. In addition, we noted that PTO expense was recorded only once at year-end. We recommend that management perform periodic reconciliations between the third-party PTO reports and the internal Human Resources records to ensure that the third-party reports are accurate and complete. If there are discrepancies,the Company can resolve them quickly. We also recommend that the client retain each third-party report for reference and for inspection. Management's Response: Management is in agreement. Management is aware of the importance of inter-departmental communication between Human Resources and Finance and is currently working to establish a standard operating procedure regarding PTO accruals. The Company will seek to retain third-party reports and periodically reconcile these reports to internal Human Resources records. 3 Greater Roanoke Transit Company Prior Year Comments and Other Suggestions June 30,2023 Segregation of Duties and Management Oversight (Material Weakness) One of the more important aspects of any internal control structure is the segregation of duties. In an ideal system of internal controls, no individual would perform more than one duty in connection with any transaction or series of transactions. In particular, no one individual should have access to both physical assets and the related accounting records. Such access may allow errors or irregularities to occur and either not be detected or concealed. Due to turnover in the Accounting Supervisor position during the year, duties handled by the Director of Finance included incompatible duties such as: 1. Director of Finance and Accounting Supervisor have the ability to collect cash, post receipts to general ledger, and prepare bank deposit slips. When walking through relevant controls over these functions, we also noted the following matters: • During our review of the segregation of duties,we noted that the Director of Finance and the Accounting manager both collect cash, post receipts to general ledger, and prepare bank deposit slips. Current Status:Still applicable. Management Response:In June 2023, The Director of Finance removed the aforementioned duties from the position. The two Accounting Associates and the Money Room Shift Leader process bus station and accounts receivable receipts. Cash fares are counted twice weekly by a minimum of three staff members, not including the Director of Finance. With minimal exceptions, all monies received are kept in a locked safe and transported to the bank by an armored cash handling company. The Director of Finance and the Accounting Supervisor do not process deposits or collect cash, nor do they post the entries to the G/L. Grant Management and Operating Assistance (Material Weakness) During 2022, various functions related to financial management were not performed timely resulting in difficulties and delays in completion of the annual audit, including the need to prepare material audit adjustments to both the current year financials and a restatement to prior year balances. Internal controls related to financial management should be designed to ensure timely reconciliations are performed, including submission of reimbursement requests and reconciling grant and local revenue. Timely and effective reconciliations ensure the financials provided for the annual audit are provided based on the agreed upon schedule with the auditors which allows timely inclusion in the City's financial report as well as to meet federal reporting deadlines. In addition,these reconciliations will ensure that financials do not require adjustments by the auditors. Turnover in financial positions, increased levels of federal and state grants, and implementation of a new financial software caused significant delays in performance and reduction in effectiveness of certain financial duties. We recommend that the Company establish financial management procedures to ensure that timely reconciliations and submissions of reimbursement requests. We would recommend these procedures be performed monthly and include tracking and reconciling grant activity by type (federal, state, and local). Current Status:Still applicable. Management Response: The Director of Finance and Accounting Supervisor are currently in the process of reviewing operating procedures and have created a monthly close checklist to create consistency in the timing and manner of recording financial activities. Beginning in FY2024, staff will be assigned specific monthly closing duties and monthly activity should be fully recorded by the 20th of the subsequent month. Members of the Accounting Team have been 4 Greater Roanoke Transit Company Prior Year Comments and Other Suggestions June 30,2023 receiving financial system training on various topics from the system vendor and management is researching additional outside training opportunities. For this to happen, the Company must hire additional staff in order to get caught up and remain so. Payroll Reconciliation During our review of payroll expenses, we noted that federal quarterly 941 reports provided by the external payroll processing company are not reconciled to the general ledger.We recommend reconciling payroll reports such as, but not limited to, the 941 reports throughout the year to ensure that all payroll records are accurate and complete. We also recommend a segregation of duties between the reconciliation preparer and the supervisor reviewing as well as documenting who and when the reconciliation was performed. Current Status:Still applicable. Management Response: When GRTC switched the payroll processing over to ADP the decision was made to cease the Payroll reconciliation of the 941's to the Trial Balance. We planned for this process to be started in FY2023. However, we have been short-staffed and unable to do so. This is a top priority for FY2024. Grant Management Training Several prior period adjustments and delays in the audit were related to reconciling grants receivable and grant revenue at year end. We recommend grant training for the new Director of Finance. More specifically, we recommend training related to timely drawdowns, cash flow management, methods for tracking grants received and spent on a regular basis, reconciling grant reports to the general ledger, proper treatment of funding received and tracked as unearned revenue, and compliance with federal and state requirements. Current Status: There were no current or prior period adjustments made in FY2023. We still recommend that staff obtain training for grant management and operating assistance. Management Response:Management agrees and plans to take steps to make sure proper training is received by the staff. This is an ongoing process. Board Approval of Financial Statements In our review of board minutes, we noted that monthly or quarterly financial statements were not presented to the board during the fiscal year. We recommend the finance department provide financial statements to the board ahead of the meeting and formally present them during the meeting. Board review, discussion, and approval of financial statements provides a necessary level of internal control and transparency. Current Status:Still applicable Management Response: Management is in agreement and is working towards that goal by the end of FY2024. This is an ongoing process. 5 Greater Roanoke Transit Company Prior Year Comments and Other Suggestions June 30,2023 Receipt of Capital Assets During our testing of capital assets additions, we noted that the receipt of capital assets was not documented and compared to invoice before payment. We noted no evidence of a signed packing slip,or equivalent,to confirm satisfactory receipt of asset. As a result, the date an asset was received and placed into service could not be established. We recommend signing the packing slip or invoices as described above to confirm satisfactory receipt of capital assets and all other goods. Current Status:No longer applicable. Timeliness of Bank Reconciliations (Material Weakness) During our review of bank reconciliations, we noted that bank reconciliations were not prepared by an accountant and reviewed and approved by a supervisor in a timely manner.We recommend that bank reconciliations be prepared by the 15th of the next month and be reviewed by a supervisor to ensure unreconciled or unusual items, or other matters noted in the reconciliation, are detected and addressed in a timely manner. Current Status:Still applicable Management Response: Specific Accounting Team members have been assigned responsibility for reconciling individual bank account activity. Staff will receive the required system training and delinquent reconciliations will be completed by June 30, 2024. A new monthly close checklist has been developed, and includes preparation and review of these reconciliations. Beginning in FY2024, all monthly close items should be completed by the 20th of the subsequent month. This is our plan moving forward, but getting caught up must come first. Inventory During our review of inventory, we noted that the inventory manager has access to physical inventory and the inventory tracking system.Access to the physical inventory and the inventory tracking system by a single individual creates risk that include errors, unintentional losses, and misappropriation of assets. We recommend that the Company implement 4 compensating controls to provide reasonable assurance that the assets are physically accounted for, transactions are properly recorded, and the inventory balances are correct. The inventory manager should not both have the ability to delete or change transactions in the inventory system and access to the physical inventory. Current Status:Still applicable. Management Response: The implementation of our new financial software has incorporated the inventory in the system. The parts inventory for tracked in a separate system (RTA). The conversion to new finance software requires electronic approval via a specified workflow established in the system.All purchase orders and other items require successful passage through an established approval workflow in the system prior to posting. The financial software will not permit the posting of any entry without having successfully passed through the established approval workflow in the system. However, the two systems do not and will not mirror each other until an adjustment is made within the financial software. The Inventory Manager orders, receives, and "consumes"inventory in the system. Invoice processing is a function of the finance department. 6 Greater Roanoke Transit Company Prior Year Comments and Other Suggestions June 30,2023 GRTC agrees that the ability to adjust inventory balances during inventory counts needs to remain with the finance department and has begun corrective action. Accrued Paid Time Off During our audit of the client's accrued paid time off (PTO) balances for administrators and operators, we noted an inconsistency between employee handbooks and operators' union contract. Neither the administrators' employee handbook nor the operators' employee handbook included a clause on maximum hours allowed to carry forward to the next year.The operators' union contract, however, includes a clause that states employees can carryforward a maximum of 192 hours. We noted in our testing of PTO balances that one operator exceeded the bargain contract and several administrators are carrying unusually high balances. We recommend updating the administrators' and operators' handbooks to include a maximum carryforward clause. We also recommend enforcing a payout policy for any excess balances each year. Current Status:Still applicable. Management Response: GRTC agrees with this finding. 7 Greater Roanoke Transit Company Accounting and Other Matters June 30,2023 New GASB Pronouncements In this section,we would like to make you aware of certain confirmed and potential changes that are on the horizon that may affect your financial reporting and audit. The GASB issued Statement No. 99, Omnibus 2022 in April 2022. The objectives of this Statement are to enhance comparability in accounting and financial reporting and to improve the consistency of authoritative literature by addressing(1)practice issues that have been identified during implementation and application of certain GASB Statements and (2) accounting and financial reporting for financial guarantees.The practice issues addressed by this Statement are as follows: • Classification and reporting of derivative instruments within the scope of Statement No. 53, Accounting and Financial Reporting for Derivative Instruments,that do not meet the definition of either an investment derivative instrument or a hedging derivative instrument. • Extension of the period during which the London Interbank Offered Rate (LIBOR) is considered an appropriate benchmark interest rate for the qualitative evaluation of the effectiveness of an interest rate swap that hedges the interest rate risk of taxable debt. • Accounting for the distribution of benefits as part of the Supplemental Nutrition Assistance Program (SNAP). • Disclosures related to nonmonetary transactions. • Pledges of future revenues when resources are not received by the pledging government. • Clarification of provisions in Statement No. 34, Basic Financial Statements—and Management's Discussion and Analysis—for State and Local Governments, as amended, related to the focus of the government-wide financial statements. • Terminology updates related to certain provisions of Statement No. 63, Financial Reporting of Deferred Outflows of Resources, Deferred Inflows of Resources, and Net Position. • Terminology used in Statement 53 to refer to resource flows statements. The requirements related to extension of the use of LIBOR, accounting for SNAP distributions, disclosures of nonmonetary transactions, pledges of future revenues by pledging governments, clarification of certain provisions in Statement 34, as amended, and terminology updates related to Statement 53 and Statement 63 are effective upon issuance. The requirements related to financial guarantees and the classification and reporting of derivative instruments within the scope of Statement 53 are effective for fiscal years beginning after June 15, 2023, and all reporting periods thereafter. The GASB issued Statement No. 100,Accounting Changes and Error Corrections in June 2022. The primary objective of this Statement is to enhance accounting and financial reporting requirements for accounting changes and error corrections to provide more understandable, reliable, relevant, consistent, and comparable information for making decisions or assessing accountability. This Statement defines accounting changes as changes in accounting principles, changes in accounting estimates, and changes to or within the financial reporting entity and describes the transactions or other events that constitute those changes. As part of those descriptions, for (1) certain changes in accounting principles and (2) certain changes in accounting estimates that result from a change in measurement methodology, a new principle or methodology should be justified on the basis that it is preferable to the principle or methodology used before the change.That preferability should be based on the qualitative characteristics of financial reporting—understandability, reliability, relevance, timeliness, consistency, and comparability. This Statement also addresses corrections of errors in previously issued financial statements.This Statement prescribes the accounting and financial reporting for(1) each type of accounting change and 8 Greater Roanoke Transit Company Accounting and Other Matters June 30,2023 (2) error corrections.This Statement requires that(a) changes in accounting principles and error corrections be reported retroactively by restating prior periods, (b) changes to or within the financial reporting entity be reported by adjusting beginning balances of the current period,and(c)changes in accounting estimates be reported prospectively by recognizing the change in the current period. The requirements of this Statement for changes in accounting principles apply to the implementation of a new pronouncement in absence of specific transition provisions in the new pronouncement. This Statement also requires that the aggregate amount of adjustments to and restatements of beginning net position, fund balance, or fund net position, as applicable, be displayed by reporting unit in the financial statements. This Statement requires disclosure in notes to financial statements of descriptive information about accounting changes and error corrections, such as their nature. In addition, information about the quantitative effects on beginning balances of each accounting change and error correction should be disclosed by reporting unit in a tabular format to reconcile beginning balances as previously reported to beginning balances as restated. Furthermore, this Statement addresses how information that is affected by a change in accounting principle or error correction should be presented in required supplementary information (RSI) and supplementary information (SI). For periods that are earlier than those included in the basic financial statements, information presented in RSI or SI should be restated for error corrections, if practicable, but not for changes in accounting principles. The requirements of this Statement are effective for accounting changes and error corrections made in fiscal years beginning after June 15,2023, and all reporting periods thereafter. Earlier application is encouraged. The GASB issued Statement No. 101, Compensated Absences in June 2022. The objective of this Statement is to better meet the information needs of financial statement users by updating the recognition and measurement guidance for compensated absences.That objective is achieved by aligning the recognition and measurement guidance under a unified model and by amending certain previously required disclosures.This Statement requires that liabilities for compensated absences be recognized for (1) leave that has not been used and (2) leave that has been used but not yet paid in cash or settled through noncash means. A liability should be recognized for leave that has not been used if (a) the leave is attributable to services already rendered, (b) the leave accumulates, and (c) the leave is more likely than not to be used for time off or otherwise paid in cash or settled through noncash means. Leave is attributable to services already rendered when an employee has performed the services required to earn the leave. Leave that accumulates is carried forward from the reporting period in which it is earned to a future reporting period during which it may be used for time off or otherwise paid or settled. In estimating the leave that is more likely than not to be used or otherwise paid or settled, a government should consider relevant factors such as employment policies related to compensated absences and historical information about the use or payment of compensated absences. However, leave that is more likely than not to be settled through conversion to defined benefit postemployment benefits should not be included in a liability for compensated absences. This Statement requires that a liability for certain types of compensated absences—including parental leave, military leave, and jury duty leave—not be recognized until the leave commences.This Statement also requires that a liability for specific types of compensated absences not be recognized until the leave is used. This Statement also establishes guidance for measuring a liability for leave that has not been used, generally using an employee's pay rate as of the date of the financial statements.A liability for leave that has been used but not yet paid or settled should be measured at the amount of the cash payment or noncash settlement to be made.Certain salary-related payments that are directly and incrementally associated with payments for leave also should be included in the measurement of the liabilities. 9 Greater Roanoke Transit Company Accounting and Other Matters June 30,2023 With respect to financial statements prepared using the current financial resources measurement focus, this Statement requires that expenditures be recognized for the amount that normally would be liquidated with expendable available financial resources. The requirements of this Statement are effective for fiscal years beginning after December 15, 2023, and all reporting periods thereafter. Earlier application is encouraged. 10 Greater Roanoke Transit Company Accounting and Other Matters June 30,2023 Current GASB Projects GASB currently has a variety of projects in process. Some of these projects are discussed below. Conceptual Framework—Recognition. The project's objective is to develop recognition criteria for whether information should be reported in state and local governmental financial statements and when that information should be reported. This project ultimately will lead to a Concepts Statement on recognition of elements of financial statements.This project has been removed from the technical plan. Financial Reporting Model. The objective of this project is to make improvements to the financial reporting model, including Statement No.34, Basic Financial Statements—and Management's Discussion and Analysis—for State and Local Governments, and other reporting model-related pronouncements (Statements No. 35, Basic Financial Statements—and Management's Discussion and Analysis —for Public Colleges and Universities, No. 37, Basic Financial Statements — and Management's Discussion and Analysis —for State and Local Governments: Omnibus, No. 41, Budgetary Comparison Schedules—Perspective Differences, and No. 46, Net Assets Restricted by Enabling Legislation, and Interpretation No. 6, Recognition and Measurement of Certain Liabilities and Expenditures in Governmental Fund Financial Statements). The objective of these improvements would be to enhance the effectiveness of the model in providing information that is essential for decision-making and enhance the ability to assess a government's accounting and address certain application issues, based upon the results of the pre-agenda research on the financial reporting model. This project is currently in exposure draft re-deliberations period. Revenue and Expense Recognition.The objective of this project is to develop a comprehensive application model for the classification, recognition, and measurement of revenues and expenses. The purpose for developing a comprehensive model is (1) to improve the information regarding revenues and expenses that users need to make decisions and assess accountability, (2)to provide guidance regarding exchange and exchange-like transactions that have not been specifically addressed,(3)to evaluate revenue and expense recognition in the context of the conceptual framework,and(4)to address application issues identified in practice, based upon the results of the pre-agenda research on revenue for exchange and exchange-like transactions.This project is currently in the preliminary views re-deliberations period. Going Concern Uncertainties and Severe Financial Stress. The objective of this project is to address issues related to disclosures regarding going concern uncertainties and severe financial stress.The project will consider(1) improvements to existing guidance for going concern considerations to address diversity in practice and clarify the circumstances under which disclosure is appropriate, (2) developing a definition of severe financial stress and criteria for identifying when governments should disclose their exposure to severe financial stress, and (3) what information about a government's exposure to severe financial stress is necessary to disclose.This project is currently in the initial deliberations period. Infrastructure Assets. The objective of this project is to address issues related to accounting and financial reporting for infrastructure assets. The project would evaluate standards-setting options related to reporting infrastructure assets to make information (1) more comparable across governments and more consistent over time, (2) more useful for making decisions and assessing government accountability, (3) more relevant to assessments of a government's economic condition, and (4) better reflect the capacity of those assets to provide service and how that capacity may change over time.This project is currently in the initial deliberations period. 11 • EDWARDS Required Communication with Those Charged with Governance at Audit Conclusion Board of Directors Greater Roanoke Transit Company Roanoke,Virginia We have audited the financial statements of the Greater Roanoke Transit Company, a component unit of the City of Roanoke,Virginia, hereafter referred to as the "Company",for the year ended June 30, 2023. Professional standards require that we provide you with information about our responsibilities under generally accepted auditing standards, Government Auditing Standards, and the Uniform Guidance, as well as certain information related to the planned scope and timing of our audit.We have communicated such information in our letter to you on May 9, 2023. Professional standards also require that we communicate to you the following information related to our audit. Significant Audit Findings Qualitative Aspects of Accounting Practices Management is responsible for the selection and use of appropriate accounting policies.The significant accounting policies used by Company are described in Note 1 to the financial statements.As described in Note 1 to the financial statements, the Company adopted a new accounting standard in 2023: GASB Statement No. 96, Subscription Based Information Technology Arrangements. We noted no transactions entered into by the Company during the year for which there is a lack of authoritative guidance or consensus. All significant transactions have been recognized in the financial statements in the proper period. Accounting estimates are an integral part of the financial statements prepared by management and are based on management's knowledge and experience about past and current events and assumptions about future events. Certain accounting estimates are particularly sensitive because of their significance to the financial statements and because of the possibility that future events affecting them may differ significantly from those expected. The most sensitive estimates affecting the Company's financial statements were: • The useful lives of capital assets is based on management's knowledge and judgment, which is based on history. • The liability for accrued compensated absences is based on management's estimate of the average wage of employees per employment type. We evaluated the key factors and assumptions used to develop these estimates in determining that they are reasonable in relation to the financial statements taken as a whole. www.becpas.com • Certain financial statement disclosures are particularly sensitive because of their significance to financial statement users.The most sensitive disclosures affecting the financial statements include those related to: • Capital assets and litigation The financial statement disclosures are neutral,consistent, and clear. Difficulties Encountered in Performing the Audit We encountered no significant difficulties in dealing with management in performing and completing our audit; however,due to turnover during the year at the Company,we experienced significant delays. Corrected and Uncorrected Misstatements Professional standards require us to accumulate all known and likely misstatements identified during the audit, other than those that are clearly trivial, and communicate them to the appropriate level of management. We did not propose any adjustments as a result of our audit procedures for management to correct. Management has determined that the effects of the following unrecorded misstatements are immaterial, both individually and in the aggregate,to the financial statements taken as a whole including the following: • $15,279 decrease in operating expenses with corresponding decrease in beginning balance of net position for an uncorrected misstatement related to paid leave accrual balance last year. Disagreements with Management For purposes of this letter, a disagreement with management is a financial accounting, reporting, or auditing matter, whether or not resolved to our satisfaction, that could be significant to the financial statements or the auditor's report.We are pleased to report that no such disagreements arose during the course of the audit. Management Representations We have requested certain representations from management that are included i n the management representation letter dated February 23, 2024, a copy of which is attached. Management Consultations with Other Independent Accountants In some cases,management may decide to consult with other accountants about auditing and accounting matters,similar to obtaining a"second opinion"on certain situations.If a consultation involves application of an accounting principle to the Company's financial statements or a determination of the type of auditor's opinion that may be expressed on those statements, our professional standards require the consulting accountant to check with us to determine that the consultant has all the relevant facts.To our knowledge,there were no such consultations with other accountants. 2 Other Audit Findings or Issues We generally discuss a variety of matters, including the application of accounting principles and auditing standards, with management each year prior to retention as the Company's auditors. However, these discussions occurred in the normal course of our professional relationship and our responses were not a condition to our retention. We will also communicate with management in a management letter. Other Matters We were engaged to report on the Schedule of Expenditures of Federal Awards,which accompanies the financial statements but is not RSI. With respect to this supplementary information, we made certain inquiries of management and evaluated the form,content, and methods of preparing the information to determine that the information complies with accounting principles generally accepted in the United States of America,the method of preparing it has not changed from the prior period, and the information is appropriate and complete in relation to our audit of the financial statements. We compared and reconciled the supplementary information to the underlying accounting records used to prepare the financial statements or to the financial statements themselves. Restrictions on Use This information is intended solely for the information and use of the Board of Directors and management of the Company and is not intended to be, and should not be, used by anyone other than these specified parties. 66,,l 0 P +WA aidi CERTIFIED PUBLIC ACCOUNTANTS Roanoke,Virginia February 23, 2024 Attachment 3 WC.I Mel, Ilfrelhir€10 February 23.2024 Brown,Edwards&Company,L.L.P. Certified Public Accountants 3906 Electric Rd Roanoke,VA 24018 This representation letter is provided in connection with your audit of the financial statements of Greater Roanoke Transit Company,Inc.("the Company"or"GRTC"),a component unit of the City of Roanoke,Virginia,which comprise the statement of net position as of June 30,2023,and the statements of revenues,expenses,and changes in net position and cash flows for the year then ended,and the related notes to the financial statements,for the purpose of expressing opinions as to whether the financial statements are presented fairly,in all material respects,in accordance with accounting principles generally accepted in the United States of America(U.S.GAAP). Certain representations in this letter are described as being limited to matters that are material. Items are considered material, regardless of size, if they involve an omission or misstatement of accounting information that, in light of surrounding circumstances, makes it probable that the judgment of a reasonable person relying on the information would be changed or influenced by the omission or misstatement. An omission or misstatement that is monetarily small in amount could be considered material as a result of qualitative factors. We confirm,to the best of our knowledge and belief,as of February 23,2024,the following representations made to you during your audit. Financial Statements 1) We have fulfilled our responsibilities,as set out in the terms of the audit engagement letter dated May 9,2023, including our responsibility for the preparation and fair presentation of the financial statements in accordance with U.S.GAAP and for preparation of the supplementary information in accordance with the applicable criteria. 2) The financial statements referred to above are fairly presented in conformity with U.S. GAAP and include all properly classified funds and other financial information of the primary government and all component units required by generally accepted accounting principles to be included in the financial reporting entity. 3) We acknowledge our responsibility for the design, implementation, and maintenance of internal control relevant to the preparation and fair presentation of financial statements that are free from material misstatement,whether due to fraud or error. 4) We acknowledge our responsibility for the design, implementation, and maintenance of internal control to prevent and detect fraud. 5) Significant assumptions we used in making accounting estimates, including those measured at fair value,are reasonable. 6) Related party relationships and transactions, including revenues, expenditures/expenses, loans, transfers, leasing arrangements,and guarantees,and amounts receivable from or payable to related parties have been appropriately accounted for and disclosed in accordance with U.S.GAAP. 7) Adjustments or disclosures have been made for all events, including instances of noncompliance,subsequent to the date of the financial statements that would require adjustment to or disclosure in the financial statements or in the schedule of findings and questioned costs. 8) The effects of uncorrected misstatements are immaterial,both individually and in the aggregate,to the financial statements as a whole for each opinion unit. • There was a$15,279 decrease of operating expenses with a corresponding decrease in beginning net position for an uncorrected misstatement related to paid leave accrual balance last year. 9) The effects of all known actual or possible litigation, claims, and assessments have been accounted for and disclosed in accordance with U.S.GAAP. Greater Roanoke Transit Company P.O.Box 13247 Roanoke,Virginia 24032 Phone:(540)982-0305 Fax (540)982-2703 www.valleymetro.com Information Provided 12) We have provided you with: a) Access to all information, of which we are aware, that is relevant to the preparation and fair presentation of the financial statements,such as records,documentation,and other matters and all audit or relevant monitoring reports,if any,received from funding sources. b) Additional information that you have requested from us for the purpose of the audit. c) Unrestricted access to persons within the entity from whom you determined it necessary to obtain audit evidence. d) Minutes of the meetings or summaries of actions of recent meetings for which minutes have not yet been prepared. 13) All material transactions have been recorded in the accounting records and are reflected in the financial statements and the schedule of expenditures of federal awards. 14) We have disclosed to you the results of our assessment of the risk that the financial statements may be materially misstated as a result of fraud. 15) We have no knowledge of any fraud or suspected fraud that affects the entity and involves: • Management, • Employees who have significant roles in internal control, • Service organizations used by the entity,or • Others where the fraud could have a material effect on the financial statements. 16) We have no knowledge of any allegations of fraud or suspected fraud affecting the entity's financial statements communicated by employees,former employees,regulators,or others. 17) We have no knowledge of instances of noncompliance or suspected noncompliance with provisions of laws,regulations, contracts,or grant agreements,or waste or abuse,whose effects should be considered when preparing financial statements. 18) We have disclosed to you all known actual or possible litigation, claims, and assessments whose effects should be considered when preparing the financial statements. 19) We have disclosed to you the identity of the entity's related parties and all the related party relationships and transactions of which we are aware. Government—specific 20) There have been no communications from regulatory agencies concerning noncompliance with,or deficiencies in,financial reporting practices. 21) We have taken timely and appropriate steps to remedy fraud,noncompliance with provisions of laws,regulations,contracts, and grant agreements,or abuse that you have reported to us or were discovered by the Federal Transit Authority. 22) We have a process to track the status of audit findings and recommendations. 23) We have identified to you any previous audits, attestation engagements,and other studies related to the audit objectives and whether related recommendations have been implemented. 24) We have provided our views on reported findings, conclusions,and recommendations,as well as our planned corrective actions,for the report. 25) The entity has no plans or intentions that may materially affect the carrying value or classification of assets, deferred outflows of resources,liabilities,deferred inflows of resources,and fund balance or net position. 26) We are responsible for compliance with the laws,regulations,and provisions of contracts and grant agreements applicable to us,including tax or debt limits and debt contracts;and legal and contractual provisions for reporting specific activities in separate funds. 27) We have identified and disclosed to you all instances, which have occurred or are likely to have occurred, of fraud and noncompliance with provisions of laws and regulations that we believe have a material effect on the financial statements or other financial data significant to the audit objectives,and any other instances that warrant the attention of those charged with governance. a 28) We have identified and disclosed to you all instances,which have occurred or are likely to have occurred,of noncompliance with provisions of contracts and grant agreements that we believe have a material effect on the determination of financial statement amounts or other financial data significant to the audit objectives. 29) We have identified and disclosed to you all instances that have occurred or are likely to have occurred,of abuse that could be quantitatively or qualitatively material to the financial statements or other financial data significant to the audit objectives. 30) There are no violations or possible violations of budget ordinances, laws and regulations (including those pertaining to adopting, approving, and amending budgets), provisions of contracts and grant agreements, tax or debt limits, and any related debt covenants whose effects should be considered for disclosure in the financial statements, or as a basis for recording a loss contingency,or for reporting on noncompliance. 31) As part of your audit,you assisted with the preparation of the financial statements and related notes.We acknowledge our responsibility as it relates to those nonaudit services, including that we assume all management responsibilities;oversee the services by designating an individual,preferably within senior management,who possesses suitable skill,knowledge, or experience; evaluate the adequacy and results of the services performed; accept responsibility for the results of the services; and ensured that the entity's data and records are complete and received sufficient information to oversee the services. We have reviewed, approved, and accepted responsibility for those financial statements and related notes and schedule of expenditures of federal awards. 32) The entity has satisfactory title to all owned assets,and there are no liens or encumbrances on such assets nor has any asset been pledged as collateral. 33) The entity has complied with all aspects of contractual agreements that would have a material effect on the financial statements in the event of noncompliance. 34) Components of net position (net investment in capital assets; restricted; and unrestricted), and classifications of fund balance (nonspendable, restricted, committed, assigned, and unassigned) are properly classified and, if applicable, approved. 35) Investments,derivative instruments,and land and other real estate held by endowments are properly valued. 36) Provisions for uncollectible receivables have been properly identified and recorded. 37) Expenses have been appropriately classified in or allocated to functions and programs in the statement of activities,and allocations have been made on a reasonable basis. 38) Revenues are appropriately classified in the statement of activities within program revenues, general revenues, contributions to term or permanent endowments,or contributions to permanent fund principal. 39) Special and extraordinary items are appropriately classified and reported,if applicable. 40) Deposits and investment securities and derivative instruments are properly classified as to risk and are properly disclosed. 41) Capital assets, including infrastructure and intangible assets, are properly capitalized, reported, and, if applicable, depreciated or amortized. 42) Capital assets have been evaluated for impairment as a result of significant and unexpected decline in service utility. 43) We have not completed the process of evaluating the impact that will result from adopting new Governmental Accounting Standards Board Statements(GASBS)that are not yet effective,as discussed in the notes to financial statements. The entity is therefore unable to disclose the impact that adopting these Statements will have on its financial position and the results of its operations when the Statements are adopted. 44) We have appropriately disclosed the entity's policy regarding whether to first apply restricted or unrestricted resources when an expense is incurred for purposes for which both restricted and unrestricted net position is available and have determined that net position is properly recognized under the policy. 45) With respect to the supplementary information on which an in-relation-to opinion is issued. a) We acknowledge our responsibility for presenting the supplementary information in accordance with accounting principles generally accepted in the United States of America, and we believe the supplementary information, including its form and content, is fairly presented in accordance with accounting principles generally accepted in the United States of America.The methods of measurement and presentation of the supplementary information have not changed from those used in the prior period, and we have disclosed to you any significant assumptions or interpretations underlying the measurement and presentation of the supplementary information. b) If the supplementary information is not presented with the audited financial statements, we will make the audited financial statements readily available to the intended users of the supplementary information no later than the date we issue the supplementary information and the auditor's report thereon. 46) With respect to federal award programs: a) We are responsible for understanding and complying with and have complied with the requirements of Title 2 U.S. Code of Federal Regulations (CFR) Part 200, Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards(Uniform Guidance),including requirements relating to preparation of the schedule of expenditures of federal awards. b) We acknowledge our responsibility for preparing and presenting the schedule of expenditures of federal awards(SEFA) and related disclosures in accordance with the requirements of the Uniform Guidance, and we believe the SEFA, including its form and content, is fairly presented in accordance with the Uniform Guidance. The methods of measurement or presentation of the SEFA have not changed from those used in the prior period and we have disclosed to you any significant assumptions and interpretations underlying the measurement or presentation of the SEFA. c) If the SEFA is not presented with the audited financial statements, we will make the audited financial statements readily available to the intended users of the SEFA no later than the date we issue the SEFA and the auditor's report thereon. d) We have identified and disclosed to you all of our government programs and related activities subject to the Uniform Guidance compliance audit,and have included in the SEFA expenditures made during the audit period for all awards provided by federal agencies in the form of federal awards, federal cost-reimbursement contracts, loans, loan guarantees,property(including donated surplus property),cooperative agreements,interest subsidies,insurance,food commodities,direct appropriations,and other direct assistance. e) We are responsible for understanding and complying with, and have complied with, the requirements of federal statutes,regulations,and the terms and conditions of federal awards related to each of our federal programs and have identified and disclosed to you the requirements of federal statutes,regulations,and the terms and conditions of federal awards that are considered to have a direct and material effect on each major program. 1) We are responsible for establishing and maintaining,and have established and maintained,effective internal control over compliance for federal programs that provides reasonable assurance that we are managing our federal awards in compliance with federal statutes,regulations,and the terms and conditions of federal awards that could have a material effect on our federal programs.We believe the internal control system is adequate and is functioning as intended. g) We have made available to you all federal awards(including amendments,if any)and any other correspondence with federal agencies or pass-through entities relevant to federal programs and related activities. h) We have received no requests from a federal agency to audit one or more specific programs as a major program. i) We have complied with the direct and material compliance requirements(except for noncompliance disclosed to you), including when applicable,those set forth in the OMB Compliance Supplement,relating to federal awards and have identified and disclosed to you all amounts questioned and all known noncompliance with the direct and material compliance requirements of federal awards. j) We have disclosed any communications from federal awarding agencies and pass-through entities concerning possible noncompliance with the direct and material compliance requirements, including communications received from the end of the period covered by the compliance audit to the date of the auditor's report. k) We have disclosed to you the findings received and related corrective actions taken for previous audits, attestation engagements, and internal or external monitoring that directly relate to the objectives of the compliance audit, including findings received and corrective actions taken from the end of the period covered by the compliance audit to the date of the auditor's report. 1) Amounts claimed or used for matching were determined in accordance with relevant guidelines in OMB's Uniform Guidance(2 CFR part 200, subpart E)and OMB Circular A-87, Cost Principles for State, Local, and Indian Tribal Governments, if applicable. m) We have disclosed to you our interpretation of compliance requirements that may have varying interpretations. n) We have made available to you all documentation related to compliance with the direct and material compliance requirements, including information related to federal program financial reports and claims for advances and reimbursements. o) We have disclosed to you the nature of any subsequent events that provide additional evidence about conditions that existed at the end of the reporting period affecting noncompliance during the reporting period. p) There are no such known instances of noncompliance with direct and material compliance requirements that occurred subsequent to the period covered by the auditor's report. q) No changes have been made in internal control over compliance or other factors that might significantly affect internal control, including any corrective action we have taken regarding significant deficiencies or material weaknesses in internal control over compliance,subsequent to the period covered by the auditor's report. r) Federal program financial reports and claims for advances and reimbursements are supported by the books and records from which the financial statements have been prepared. s) The copies of federal program financial reports provided you are true copies of the reports submitted,or electronically transmitted,to the respective federal agency or pass-through entity,as applicable. t) We have charged costs to federal awards in accordance with applicable cost principles. u) We are responsible for and have accurately prepared the summary schedule of prior audit findings to include all findings required to be included by the Uniform Guidance and we have provided you with all information on the status of the follow-up on prior audit findings by federal awarding agencies and pass-through entities, including all management decisions. v) We are responsible for and have ensured the reporting package does not contain protected personally identifiable information. w) We are responsible for and have accurately prepared the auditee section of the Data Collection Form as required by the Uniform Guidance. x) We are responsible for taking corrective action on each audit finding of the compliance audit and have developed a corrective action plan that meets the requirements of the Uniform Guidance. y) We have disclosed to you all contracts or other agreements with service organizations,and we have disclosed to you all communications from the service organizations relating to noncompliance at the service organizations,if applicable. 47) We reaffirm the repre ntations made to you in our letter dated March 30,2023 regarding your audit for the fiscal year ended June 3 , 2' Signature: — Title: Key' Pri General Maner Signature: a'VkKi Title: Bonnie White, Director of Finance ____ b. Valley Metro Transit Strategic Plan (TSP) Update to the GRTC Board of Directors I March 18, 2024 vao11ey ' KFH • GROUP • wba RESEARCH Study Update • Origin-Destination Survey of Current Riders is complete • Results presented today • Community Survey is complete • Results presented today • Stakeholder Outreach is wrapping up • Plan is under development AWE fr Origin-Destination Survey Surveyors on buses December 1 - 10, 2023 883 surveys completed , 653 weekday o rsp . t=- 230 Saturday P questions about current Asked trip, demographics and a few brief opinion questions 3 Origin-Destination Survey Results Origin Type Home — 48% Work — 22% Recreation/Social — 7% Doctor, Medical, Hospital (non-work) — 5% School/College (students only) — 3% Religious/Community — 2% All others 1% or less 4 Origin-Destination Survey Results Destination Type _ w Home — 39% • Work — 22% Shopping/Restaurant — 16% Recreation/Social — 9% 1 01 Doctor, Medical, Hospital (non-work) — 5% School/College (students only) — 3% -----. _ Religious/Community — 3% Errands/Personal Business — 2% All others — less than 1% is Origin-Destination Survey Results Frequency of Use Average — 4.5 days per week How would you make the trip if Valley Metro not available? Would not make the trip — 23% Uber/Lyft/Taxi — 33% Family/Friend — 19% Drive — 4% Bike/Scooter — 2% 6 Other - <1% Weekday Origins Bernet[ =�'r' Springs Trips - ❑ove Gale Brmsn wood: Sparse Be Dense Hollins Gardens r tetour;S nr City and County Boundaries Heights 1 .n O.O yen M� Nora l Lak „ La Bellevue Bon Wo tl Ares GI Cy Brsrsl� ke.oi Fa Q�au crossn e - '�- Gardens Estates �` �� i Lu Giervar Rubi . "`°nod C West Salem GTerracell Par ores[ CI roroak �"" A0 2 7 10 Blacksburg&Christiansburg y ,0,es Weekday Mason Bennett CcvP Springs Destinations British Woods Cloverdale Ti IiJS •# 3`j ¢ Be i Rid Ilins Gardens Sparse ?; � 6t f,e° s tecourt East Barnette tread ' De''' HNghts hi n{arn'. t ' City and County %� = v#rx, 4.�.,� Boundaries N rM Cakes � � La Bellevu rvooded Acres Glen Coe e " ` e tt!e au" - .s- 'lam' Moc ton "dap' ffilOss - Cu Grandvi- 4111- Gardens - Itt7 Estates a "t° _ lir Qua, Glenvar Rob1 ood `T „i nt,.ct Green HIII Para £ ' '' West Salem Terrace _$ „I's-'-'-' 4 Forest Val ' ^� 3e .�unc i. •�b �cvFg,3fi i 9 " „;:: ..: Blacksburg&Christiansburg Origin-Destination Survey Results Other Details 88% walked to bus stop; 92% walked from bus stop 52% used one transfer for their trip; 47% no transfers; 2% two or more transfers 84% reported no access to car or motorcycle 58% reported no license Average household income: $26.8k; Median: $19.4k 28% reported disability 89% own smartphones 53% paid cash fare; 20% used 31-day pass; 10% used 7-day pass; 6% fare free; 4% student ID; 3% 15-trip pass; 73% full fare 9 I Origin-Destination Survey Results How do you get updates or news about Valley Metro? 39% screens on the buses or station — " 36% Valley Metro website Download �— 27% VMGO app VMCO 9% social media .l }' 7% Valley Metro phone line 5% television 3% word of mouth 2% newspaper 1% Google/Google maps and 1% "just know" 10 O-D Results - Opinions Preferred Service Improvements Longer hours of service for existing routes- 63% More frequent service for existing routes — 31% Service to additional areas — 7% AINEI O-D Results - Opinions Overall, how satisfied are you with the service that Valley Metro Provides? (Q16) 100% 90% 80% 33% 70% 60% 50"6 40% 30% 62% 20% 10% 0% -2i I Weekday Saturday (n=873) (n=646) (n=227) ,® •Very satisfied •Somewhat satisfied •Neither satisfied nor dissatisfied Dissatisfied O-D Results - Opinions Overall, how satisfied are you with Third Street Station? (Q17) 100% ° 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Total Weekday Saturday (n=871) (n=645) (n=226) ■Very satisfied IN Somewhat satisfied ■Neither satisfied nor dissatisfied Dissatisfied Community Survey Survey Administration =F_ In-person on Transit Equity Day (2/5/2024) — paper surveys } Paper surveys at the Third Street Station Electronic surveys via Survey Monkey — Open from 2/5 to 3/8 ■ f Received 224 surveys electronically; 50 on paper; 274 total ; Community Survey Results 89% of respondents aware of Valley Metro Services Impression of services: Somewhat Negative <` 9% Negative Positive 4% 28% is Positive Neutral ■Somewhat Positive 27% Neutral Somewhat Positive isSomewhat Negative 32% Mk Negative Community Survey Results 55% have used Valley Metro in the last six months Public Transportation Modes ❑ Valley Metro Fixed Routes —46% ❑ Smart Way or Smart Way Express — 13.3% LI Star Line Trolley — 29% LI STAR — 5.9% ❑ MetroFLX — 4.3% ❑ Amtrak— 14.8% ❑ Uber/Lyft 30% ❑ 16 Taxis — 2% Community Survey Results • I would use public transportation more often if: Service was more frequent 61% There were more stops with shelters/benches 45% The bus operated on Sundays 44% The bus trip took less time 33% I had more information about how to use the bus 23% The bus was more reliable 22% It was cleaner 21% 4 It went to other locations 21% The fare was lower 19% There was better security on board the vehicles 15% AllE1 It was safer 14%�° k �+. �-s.>s,,. .._ter. ...«.. e:::._i .': -a-,*sw,w,� Community unieY �� _ __ I do not use public transportation because: The bus does not go where l want to go 39% I prefer to drive 37% The wait is too long between buses 33% It takes too long 29% I don't know how to use the bus 16% Other 16% I prefer to walk 14% The bus is too crowded 11% The fare is too high 8% I prefer to ride a bike 6% Community Survey Results Desired Service to additional geographic Improvements areas (please specify) 23% More frequent service for existing Valley Metro routes 46% Longer hours of service for existing Valley Metro routes 31% 19 Community Survey Results Additional Service Areas: Roanoke County (general) Hollins Area Cave Spring ' ,.� ; } i �. 9 Clearbrook 1 - u 4' Salem, Roanoke College , Salem to Tanglewood 1804 -�-11, 616 SW Roanoke — Brambleton Route Peters Creek Road Electric Road Franklin County Roanoke Valley 20 Most Important Areas for Future Expansion Bonsack 8% The Hollins Area 29, Brandon Avenue Corridor 12% one, Electric Road Corridor (State Route 419) 27% Community Survey Results ❑ 97% have access to the Internet or a smart phone ❑ Responses received from: ❑ Roanoke — 179 ❑ Salem — 15 ❑ Vinton — 11 ❑ Blacksburg — 3 ❑ Christiansburg — 2 ❑ Boones Mill — 2 ❑ Other places - 6 Survey Comments Compliment—I found Valley Metro far more reliable than bus service in Richmond and Lynchburg Repeated requests from survey questions—longer hours, greater frequency, Sundays, Roanoke County service Cave Spring to Kroger and Hamricks; Hollins; Bonsack; better service to Roanoke College,419, Daleville Smart-style "tap" cards;Apple pay/mobile wallet, more ways to pay Extend trolleys to Grandin Road Village area; Restructure 65/66; Better marked stops and ADA access;time to build light rail or BRT Free passes for youth Electric buses More frequent Smart Way buses during commute times Frequency is freedom More hubs Fare free Various specific complaints/observations 4 0 Comments from Transit Equity Day Return to peak service — 30 minutes Greater frequency — every 10 minutes Bus service to Hollins Bus service in Roanoke County Service earlier in the morning to get to work by 6:00 a.m. Bus routes 65/66 — more than every other hour on Saturdays Next Steps Wrap up stakeholder outreach, including drivers and frontline staff Write plan chapters Plan for Chapters 1 -3 in April Decision-making in May Draft in June GREATER ROANOKE TRANSIT COMPANY BOARD OF DIRECTORS May 13, 2024 Joseph L. Cobb, President, and Members of the Greater Roanoke Transit Company Board of Directors Dear President Cobb and Members of the Board: The regular meeting of the Greater Roanoke Transit Company Board of Directors will be held on Monday, May 20, 2024 at 12:30 p.m., in the EOC Conference Room, Room 159, first floor, Noel C. Taylor Municipal Building, 215 Church Avenue, S. W., Roanoke, Virginia. Sincerely, Cecelia F. McCoy Secretary pc: Robert S. Cowell, Jr., Vice-President of Operations, GRTC Angela O'Brien, Assistant Vice-President of Operations, GRTC Timothy Spencer, General Counsel, GRTC Laura M. Carini, Assistant General Counsel, GRTC Amelia C. Merchant, Treasurer, GRTC Troy A. Harmon, Municipal Auditor Kevin Price, General Manager, Valley Metro Ron Parker, Assistant General Manager, Valley Metro GREATER ROANOKE TRANSIT COMPANY BOARD OF DIRECTORS Monday, May 20, 2024 12:30 P.M. EOC CONFERENCE ROOM ROOM 159 AGENDA 1. Call to Order— Roll Call. Directors Dwayne D'Ardenne and Andrew Keen absent. 2. Approval of Minutes: Regular meeting of GRTC held on Monday, March 18, 2024. Without objection,the reading of the Minutes were dispensed with and approved. 3. Reports of Officers: a. General Manager: 1. Presentation of Fiscal Year 2024-25 Operating Budget 2. Management Update: • TPAC Meeting - April 2024 • MetroFLX • GRTC Ridership Update • Finance Department/Corrective Actions — Update Without objection, the Management Update was received and filed. 4. Adoption of GRTC Fiscal Year 2024-2025 Operating Budget Adopted Resolution (5-0). Directors D'Ardenne and Keen absent. 5. Presentation — External Audit Plan — FY24 — Brown Edwards, CPA Without objection, the External Audit Plan presentation was received and filed. 6. Other Business. None. 7. Next Meeting: Monday, June 17, 2024 at 1:45 p.m., in the City Council Conference Room, following the GRTC Stockholder's Annual Meeting at 1:30 p.m. in the City Council Chamber. 8. 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Welcome/Roll Call TPAC Member Present Chris Andrews Steve Grammer Laura Hartman X I Monique Janelle Cole Keister X Sean McGinnis Alison Stinnette X Hope Trachtenberg-Fifer X Vacant GRTC William Long X Attendees Jeff Richards X Yvonne French X Sylvia X 2. Transit Strategic Plan • William Long reviewed the results of the rider survey completed in December 2023. William noted that the community survey, which was open to riders and non-riders, was completed in March and the data is being cleaned up now. The consultants have begun writing the plan. It will be completed by June 30, 2024. 3. GRTC Updates a. Route Updates • William Long reviewed the MetroFLX ridership trends and common origin and destinations. The program has been running six weeks. • Hope Trachtenberg-Fifer noted a recent experience while reserving a trip for a hospital patient. Hope mentioned that it is difficult to find information on MetroFLX and the process is confusing. Once connected, the dispatcher began by asking for the rider's home address, which Hope says is inappropriate as this rider didn't have a "home address." The rider was given a bus pass, which is not accepted on MetroFLX; however, this rider did not have cash. Hope would like a follow up at the June TPAC meeting on training/informational efforts to help the RADAR dispatchers understand the difference between STAR service and MetroFLX. Page 1 1108 Campbell Ave SE Roanoke,VA 24013 P : 540-982-2222/F : 540 982 2703 www.valleymetro.com • Laura Hartman also commented on long holds while reserving MetroFLX rides and difficulty finding information and scheduling trips. Laura noted that an scheduling app would reduce the difficulty for riders and dispatchers. • Alison Stinnette mentioned that many microtransit systems have similar issues and suggested that research is done to find out how those systems resolved them. • Hope requested that MetroFLX brochures are delivered to Roanoke Memorial Hospital. William said that he would deliver English and Spanish brochures within a few days. • William reviewed the detours for the routes 61/62 before the upcoming Wasena Bridge closure. The route will have a test run on April 13, when the Wasena Bridge Bonanza will close the bridge and Main Street. b. Shelter updates • William Long listed the potential shelter sites that have been surveyed. While there were some unexpected utilities, all seven shelters should be installed within a year. Those stops are: o Jamison WB at 14th(moved from 13th) o Jamison WB at 6th a Jamison EB at 14th(Fire Station#5) o Blue Hills and Blue Hills Circle o Blue Hills at FedEx o King Charles SB at Pike (Jamestown) o Dale WB at 19th (Fallon Park) c. Follow-up Items • William Long updated two trolley stop signs: Roanoke Memorial Hospital and Third Street Station. Both stops could have double-sided signage to face the direction from which bus riders likely arrive. • William also noted that some signs and printed materials around the valley may have outdated information. Whenever that is found, there are efforts to inform the owners; however, they are not Valley Metro signs, brochures, websites, etc. and therefore is up to the owners to fix. One example is I-581's Exit 5 signs that say "Campbell Court." That has been removed. • Hope asked if wayfinding signs pointing to "Third Street Bus Station" can be installed around the city. William said that is a possibility but would need to be done in coordination with the city's transportation department. d. Ridership Updates • William Long reviewed ridership updates. Generally, ridership has stabilized. o William also noted that ridership on the Smart Way Express has increased and will likely continue as the FBRI/VTC expands. Page 2 1108 Campbell Ave SE Roanoke,VA 24013 P : 540-982-2222 I F : 540 982 2703 www.valleymetro.com 4. Questions/Comments • Sylvia said that Roanoke Memorial Hospital workers are using the shelter for smoking breaks. Hope Trachtenberg-Fifer said that Carilion Police would patrol that if notified. • Sylvia said that the stop at Hunt and Liberty is difficult to board and alight. William Long said that he would investigate it. 4. Next Meeting—June 13, 2024 • William Long announced that the next meeting is June 13, 2024, and shared the 2024 TPAC meeting schedule. 5. Adjourn Page 3 4. Wel . 110 111.4011114120 Greater Roanoke Transit Company Board of Directors Meeting Action Item May 20, 2024 The Honorable Joseph Cobb, President, and Members and Officers of the Board of Directors Greater Roanoke Transit Company Roanoke,Virginia Subject: GRTC Fiscal Year 2024—2025 Operating Budget Background The Board of Directors annually appoints a Budget Committee to review the proposed operating budget for the Greater Roanoke Transit Company(GRTC) and provide a recommendation to the full Board of Directors.Joseph Cobb (Board President), Dwayne D'Ardenne (Board Member), Andrea Trent,Acting Director of Finance, City of Roanoke, in place of Amelia Merchant(Board Treasurer),and Angie O'Brien (GRTC Assistant Vice-President of Operations)were appointed to the Fiscal Year 2025 Budget Committee. The Budget Committee was presented the proposed Fiscal Year 2025 operating budget.The Budget Committee endorsed the proposed budget in its current form and agreed to recommend it to the full Board of Directors.The recommended budget is attached and totals$14,883,143, an increase of 13%as compared to Fiscal Year 2024(budget to budget). Recommendation The Budget Committee recommends that the Board of Directors approve GRTC's Fiscal Year 2024—2025 operating budget. Greater Roanoke Transit Company Respect Ily mitted, e . Pe GR General Manager Cc: Vice President of Operations Assistant Vice President of Operations Treasurer Secretary Legal Counsel Municipal Auditor Greater Roanoke Transit Company ..ems BOARD OF DIRECTORS OF GREATER ROANOKE TRANSIT COMPANY A Resolution Approving a Fiscal Year 2024-2025 Budget for Greater Roanoke Transit Company. 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Cl) ?- )-4• r+ n 0 E.;• 1E4.., :'i '-t ;r1.;). f .i. gm H ,th • 1 - cn •• r 'V ri CD . ►--j r-+- r+ O n Cn ►— ,d O A) p r+ O • r1 AD o Cr A) ' . rt O CD • `� O AD CD g. 5.-A " o 'n • CD P-4 Pt o HI: IL C n cD r+ CD I GREATER ROANOKE TRANSIT COMPANY BOARD OF DIRECTORS June 11, 2024 Dear Mayor Sherman P. Lea, Sr. and Members City Council: Paragraph I, Article II of the By-Laws of the Greater Roanoke Transit Company provide that the Annual Meeting of the Stockholders will be held during the month of June each year at a day, time and place to be from time to time fixed by the Board of Directors. It is recommended that the Annual Stockholders' Meeting be held on Monday, June 17, 2024, at 1:30 p.m., in the City Council Chamber, 4th Floor, Room 450. Please note, the Stockholders meeting will be called to order by Mayor Lea promptly at 1:30 p.m. Sincere) , Cecelia T. Webb Assistant Secretary pc: Angela O'Brien, Assistant Vice President of Operations, GRTC Timothy Spencer, General Counsel, GRTC Laura M Carini, Assistant General Counsel, GRTC Amelia C. Merchant, Treasurer, GRTC Drew Harmon, Municipal Auditor Kevin Price, General Manager, Valley Metro Ron Parker, Assistant General Manager, Valley Metro STOCKHOLDER'S ANNUAL MEETING GREATER ROANOKE TRANSIT COMPANY MONDAY, JUNE 17, 2024 1 :30 P.M. CITY COUNCIL CHAMBER ROOM 450 215 CHURCH AVENUE, S. W. ROANOKE, VIRGINIA AGENDA Call to Order - Roll Call. Council Members Priddy and Sanchez-Jones were absent. 2. Approval of Minutes: Annual Stockholder's meeting held on Tuesday, June 20, 2023. Without objection by the Stockholder, the reading of the Minutes were dispensed with and approved, as recorded. 3. Statement of Purpose. Mayor Sherman P. Lea, Sr. The purpose of the meeting is to entertain nominations for the election of Directors of the Greater Roanoke Transit Company for one-year terms of office, each, commencing July 1, 2023. 4. Election of Seven Directors: • Two Members of City Council • Two Members of City Staff • Two Representatives from regional users of GRTC(Town of Vinton and City of Salem) • One representative from the Physically Challenged Community The following individuals elected as members of the GRTC Board of Directors for terms of one-year, each, commencing July 1, 2024 and ending June 30, 2025 (6-0): • Two Members of City Council: Joseph L. Cobb, President Vivian Sanchez-Jones, Vice-President • Two Members of City Staff: Dwayne D'Ardenne Matthew Crookshank • Two representatives from regional users of GRTC (Town of Vinton and City of Salem): Andrew Keen, Town of Vinton Maxwell Dillon, City of Salem • One representative from the Physically Challenged Community: Karen Michalski-Karney 5. Adjournment— 1:36 p.m. GREATER ROANOKE TRANSIT COMPANY June 17, 2024 The Honorable Joseph L. Cobb City of Roanoke Roanoke, Virginia Dear Vice-Mayor Cobb: At the Annual Stockholder Meeting of the Greater Roanoke Transit Company held on Monday, June 17, 2024, you were reappointed as a member of the Greater Roanoke Transit Company Board of Directors for a one-year term of office, commencing July 1, 2024 and ending June 30, 2025. Enclosed you will find a Certificate of your reappointment and two copies of an Oath or Affirmation of Office, which must be administered by the Clerk of the Circuit Court of the City of Roanoke, located on the third floor of the Oliver W. Hill Justice Center, 315 Church Avenue, S. W. After the Oath has been administered, please return one copy to Room 456 in the Noel C. Taylor Municipal Building, 215 Church Avenue, S. W., prior to serving in the capacity to which you were reappointed. Pursuant to Section 2.2-3702, Code of Virginia (1950), as amended, I enclosing copy of the Virginia Freedom of Information Act. The Act requires that you be provided with a copy within two weeks of your reappointment and each member is required "to read and become familiar with provisions of the Act." • erely, Cecelia T. Webb Assistant Secretary Enclosure c: Kevin Price, General Manager, Valley Metro Ron Parker, Assistant General Manager, Valley Metro Angela O'Brien, Assistant Vice-President of Operations Timothy R. Spencer, General Counsel Laura M. Carini, Assistant General Counsel Amelia C. Merchant, Treasurer COMMONWEALTH OF VIRGINIA ) To-wit: CITY OF ROANOKE ) I, Cecelia T. Webb, Assistant Secretary, and as such Assistant Secretary of the Greater Roanoke Transit Company and keeper of the records thereof, do hereby certify that at the Annual Stockholder meeting of the Greater Roanoke Transit Company, which was held on the seventeenth day of June 2024, JOSEPH L. COBB (City Council representative) was reappointed as a member of the Greater Roanoke Transit Company Board of Directors for a one-year term of office, commencing July 1, 2024 and ending June 30, 2025. Given under my hand and the Seal of the Greater Roanoke Transit Company this seventeenth day of June 2024. Assistant Secretary Oath or Affirmation of Office Commonwealth of Virginia, City of Roanoke, to-wit: I, Joseph L. Cobb, do solemnly swear or (affirm) that I will support the Constitution of the United States of America and the Constitution of the Commonwealth of Virginia, and that I will faithfully and impartially discharge and perform all the duties incumbent upon me as a member of the Greater Roanoke Transit Company Board of Directors for a one-year term of office, commencing July 1 , 2024 and ending June 30, 2025, according to the best of my ability. (So help me God) g* --‘ -.---(At."-- JO E )L. COBB The foregoing oath of office was taken, sworn to, and subscribed before me by Joseph L. Cobb this day of f�-U 2024. Brenda S. Hamilton, Clerk of the Circuit Court By �, 7) , Clerk GREATER ROANOKE TRANSIT COMPANY June 17, 2024 The Honorable Vivian Sanchez-Jones City of Roanoke Roanoke, Virginia Dear Council Member Sanchez-Jones: At the Annual Stockholder Meeting of the Greater Roanoke Transit Company held on Monday, June 17, 2024, you were reappointed as a member of the Greater Roanoke Transit Company Board of Directors for a one-year term of office, commencing July 1, 2024 and ending June 30, 2025. Enclosed you will find a Certificate of your reappointment and two copies of an Oath or Affirmation of Office, which must be administered by the Clerk of the Circuit Court of the City of Roanoke, located on the third floor of the Oliver W. Hill Justice Center, 315 Church Avenue, S. W. After the Oath has been administered, please return one copy to Room 456 in the Noel C. Taylor Municipal Building, 215 Church Avenue, S. W., prior to serving in the capacity to which you were reappointed. Pursuant to Section 2.2-3702, Code of Virginia (1950), as amended, I enclosing copy of the Virginia Freedom of Information Act. The Act requires that you be provided with a copy within two weeks of your reappointment and each member is required "to read and become familiar with provisions of the Act." ' cerely, ec T. Webb Assistant Secretary Enclosure c: Kevin Price, General Manager, Valley Metro Ron Parker, Assistant General Manager, Valley Metro Angela O'Brien, Assistant Vice-President of Operations Timothy R. Spencer, General Counsel Laura M. Carini, Assistant General Counsel Amelia C. Merchant, Treasurer COMMONWEALTH OF VIRGINIA ) ) To-wit: CITY OF ROANOKE ) I, Cecelia T. Webb, Assistant Secretary, and as such Assistant Secretary of the Greater Roanoke Transit Company and keeper of the records thereof, do hereby certify that at the Annual Stockholder meeting of the Greater Roanoke Transit Company, which was held on the seventeenth day of June 2024, VIVIAN SANCHEZ-JONES (City Council representative) was reappointed as a member of the Greater Roanoke Transit Company Board of Directors for a one-year term of office, commencing July 1, 2024 and ending June 30, 2025. Given under my hand and the Seal of the Greater Roanoke Transit Company this seventeenth day of June 2024. G9\ -- Assistant Secretary Oath or Affirmation of Office Commonwealth of Virginia, City of Roanoke, to-wit: I, Vivian Sanchez-Jones, do solemnly swear or (affirm) that I will support the Constitution of the United States of America and the Constitution of the Commonwealth of Virginia, and that I will faithfully and impartially discharge and perform all the duties incumbent upon me as a member of the Greater Roanoke Transit Company Board of Directors for a one-year term of office, commencing July 1, 2024 and ending June 30, 2025, according to the best of my ability. (So help me God) dAztde. VIVIA SANG -JONES The foregoing oath of office was taken, sworn to, and subscribed before me by Vivian Sanchez-Jones this 2 day of�ti , 2024. Brenda S. Hamilton;Clerk the Circuit Court l By �4 , Clerk GREATER ROANOKE TRANSIT COMPANY June 17, 2024 Dwayne D'Ardenne City of Roanoke Department of Transportation Roanoke, Virginia Dear Mr. D'Ardenne: At the Annual Stockholder Meeting of the Greater Roanoke Transit Company held on Monday, June 17, 2024, you were reappointed as a member of the Greater Roanoke Transit Company Board of Directors for a one-year term, commencing July 1, 2024 and ending June 30, 2025. Enclosed you will find a Certificate of your reappointment and two copies of an Oath or Affirmation of Office, which must be administered by the Clerk of the Circuit Court of the City of Roanoke, located on the third floor of the Oliver W. Hill Justice Center, 315 Church Avenue, S. W. After the Oath has been administered, please return one copy to Room 456 in the Noel C. Taylor Municipal Building, 215 Church Avenue, S. W., prior to serving in the capacity to which you were reappointed. Pursuant to Section 2.2-3702, Code of Virginia (1950), as amended, I am enclosing copy of the Virginia Freedom of Information Act. The Act requires that you be provided with a copy within two weeks of your reappointment and each member is required "to read and become familiar with provisions of the Act." Si erely, Cecelia T. Webb Assistant Secretary Enclosures c: Kevin Price, General Manager, Valley Metro Ron Parker, Assistant General Manager, Valley Metro Angela O'Brien, Assistant Vice-President of Operations Timothy R. Spencer, General Counsel Laura M. Carini, Assistant General Counsel Amelia C. Merchant, Treasurer COMMONWEALTH OF VIRGINIA ) ) To-wit: CITY OF ROANOKE ) I, Cecelia T. Webb, Assistant Secretary and as such Assistant Secretary of the Greater Roanoke Transit Company and keeper of the records thereof, do hereby certify that at the Annual Stockholder meeting of the Greater Roanoke Transit Company, which was held on the seventeenth day of June 2024, DWAYNE D'ARDENNE (City Staff) was appointed as a member of the Greater Roanoke Transit Company Board of Directors for a one-year term of office, commencing July 1, 2024 and ending June 30, 2025. Given under my hand and the Seal of the Greater Roanoke Transit Company this seventeenth day of June 2024. e__-G ---------- Assistant Secretary Oath or Affirmation of Office Commonwealth of Virginia, City of Roanoke, to-wit: I, Dwayne D'Ardenne, do solemnly swear or (affirm) that I will support the Constitution of the United States of America and the Constitution of the Commonwealth of Virginia, and that I will faithfully and impartially discharge and perform all the duties incumbent upon me as a member of the Greater Roanoke Transit Company Board of Directors for a one-year term of office, commencing July 1, 2024 and ending June 30, 2025, according to the best of my ability. (So help me God) _;),P1- DWAYNE1D'ARDENNE The foregoing oath of office was taken, sworn to, and subscribed before me by Dwayne D'Ardenne this I y day of AlAttiSt 2024. Brenda S. Hamilton, Clerk of the Circuit Court V1 ' W Clerk GREATER ROANOKE TRANSIT COMPANY June 17, 2024 Matthew Crookshank City of Roanoke Department of Human and Social Services Roanoke, Virginia Dear Mr. Crookshank: At the Annual Stockholder Meeting of the Greater Roanoke Transit Company held on Monday, June 17, 2024, you were reappointed as a member of the Greater Roanoke Transit Company Board of Directors for a one-year term, commencing July 1, 2024 and ending June 30, 2025. Enclosed you will find a Certificate of your reappointment and two copies of an Oath or Affirmation of Office, which must be administered by the Clerk of the Circuit Court of the City of Roanoke, located on the third floor of the Oliver W. Hill Justice Center, 315 Church Avenue, S. W. After the Oath has been administered, please return one copy to Room 456 in the Noel C. Taylor Municipal Building, 215 Church Avenue, S. W., prior to serving in the capacity to which you were reappointed. Pursuant to Section 2.2-3702, Code of Virginia (1950), as amended, I am enclosing copy of the Virginia Freedom of Information Act. The Act requires that you be provided with a copy within two weeks of your reappointment and each member is required "to read and become familiar with provisions of the Act." S'•cerely, taik Cecelia T. Webb Assistant Secretary Enclosures c: Kevin Price, General Manager, Valley Metro Ron Parker, Assistant General Manager, Valley Metro Angela O'Brien, Assistant Vice-President of Operations Timothy R. Spencer, General Counsel Laura M. Carini, Assistant General Counsel Amelia C. Merchant, Treasurer COMMONWEALTH OF VIRGINIA ) To-wit: CITY OF ROANOKE ) I, Cecelia T. Webb, Assistant Secretary, and as such Assistant Secretary of the Greater Roanoke Transit Company and keeper of the records thereof, do hereby certify that at the Annual Stockholder meeting of the Greater Roanoke Transit Company, which was held on the seventeenth day of June 2024, MATTHEW CROOKSHANK (City staff) was reappointed as a member of the Greater Roanoke Transit Company Board of Directors for a one-year term of office, commencing July 1, 2024 and ending June 30, 2025. Given under my hand and the Seal of the Greater Roanoke Transit Company this seventeenth day of June 2024. Assistant Secretary Oath or Affirmation of Office Commonwealth of Virginia, City of Roanoke, to-wit: I, Matthew Crookshank, do solemnly swear or (affirm) that I will support the Constitution of the United States of America and the Constitution of the Commonwealth of Virginia, and that I will faithfully and impartially discharge and perform all the duties incumbent upon me as a member of the Greater Roanoke Transit Company Board of Directors for a one-year term of office, commencing July 1 , 2024 and ending June 30, 2025, according to the best of my ability. (So help me God) MATTHEW CROOKSHANK The foregoing oath of office was taken, sworn to, and subscribed before me by Matthew Crookshank this I day of Jurt 2024. Brenda S. Hamilton, Clerk of the Circuit Court BY T 1)L4' c , Clerk GREATER ROANOKE TRANSIT COMPANY June 17, 2024 Andrew Keen Town of Vinton 311 S. Pollard Street Vinton, Virginia 24179 Dear Mr. Keen: At the Annual Stockholder Meeting of the Greater Roanoke Transit Company held on Monday, June 17, 2024, you were reappointed as a member of the Greater Roanoke Transit Company Board of Directors for a one-year term, commencing July 1, 2024 and ending June 30, 2025. Enclosed you will find a Certificate of your reappointment and two copies of an Oath or Affirmation of Office, which must be administered by the Clerk of the Circuit Court of the City of Roanoke, located on the third floor of the Oliver W. Hill Justice Center, 315 Church Avenue, S. W. After the Oath has been administered, please return one copy to Room 456 in the Noel C. Taylor Municipal Building, 215 Church Avenue, S. W., prior to serving in the capacity to which you were reappointed. Pursuant to Section 2.2-3702, Code of Virginia (1950), as amended, I am enclosing copy of the Virginia Freedom of Information Act. The Act requires that you be provided with a copy within two weeks of your reappointment and each member is required "to read and become familiar with provisions of the Act." • cerely, elia T. Webb Assistant Secretary Enclosure c: Kevin Price, General Manager, Valley Metro Ron Parker, Assistant General Manager, Valley Metro Angela O'Brien, Assistant Vice-President of Operations Timothy R. Spencer, General Counsel Laura M. Carini, Assistant General Counsel Amelia C. Merchant, Treasurer COMMONWEALTH OF VIRGINIA ) To-wit: CITY OF ROANOKE ) I, Cecelia T. Webb, Assistant Secretary and as such Assistant Secretary of the Greater Roanoke Transit Company and keeper of the records thereof, do hereby certify that at the Annual Stockholder meeting of the Greater Roanoke Transit Company, which was held on the seventeenth day of June 2024, ANDREW KEEN (Regional User Representative — Town of Vinton) was reappointed as a member of the Greater Roanoke Transit Company Board of Directors for a one-year term of office, commencing July 1, 2024 and ending June 30, 2025. Given under my hand and the Seal of the Greater Roanoke Transit Company this seventeenth day of June 2024. 'stan Secretary Oath or Affirmation of Office Commonwealth of Virginia, City of Roanoke, to-wit: I, Andrew Keen, do solemnly swear or (affirm) that I will support the Constitution of the United States of America and the Constitution of the Commonwealth of Virginia, and that I will faithfully and impartially discharge and perform all the duties incumbent upon me as a member of the Greater Roanoke Transit Company Board of Directors for a one-year term of office, commencing July 1, 2024 and ending June 30, 2025, according to the best of my ability. (So help me NDREW K The foregoing oath of office was taken, sworn to, and subscribed before me by Andrew Keen on this I day of.\ - 2024. Brenda S. Hamilton, Clerk of the Circuit Court By 0j4in. 2( rD, Clerk GREATER ROANOKE TRANSIT COMPANY June 17, 2024 Maxwell Dillon City of Salem 114 North Board Street Salem, Virginia 24153 Dear Mr. Dillon: At the Annual Stockholder Meeting of the Greater Roanoke Transit Company held on Monday, June 17, 2024, you were reappointed as a (Regional User Representative — City of Salem) member of the Greater Roanoke Transit Company Board of Directors for a one-year term of office, commencing July 1, 2024 and ending June 30, 2025. Enclosed you will find a Certificate of your reappointment and two copies of an Oath or Affirmation of Office, which must be administered by the Clerk of the Circuit Court of the City of Roanoke, located on the third floor of the Oliver W. Hill Justice Center, 315 Church Avenue, S. W. After the Oath has been administered, please return one copy to Room 456 in the Noel C. Taylor Municipal Building, 215 Church Avenue, S. W., prior to serving in the capacity to which you were reappointed. Pursuant to Section 2.2-3702, Code of Virginia (1950), as amended, I enclosing copy of the Virginia Freedom of Information Act. The Act requires that you be provided with a copy within two weeks of your appointment and each member is required "to read and become familiar with provisions of the Act." Sincerely, Cecelia T. Webb Assistant Secretary Enclosure c: Kevin Price, General Manager, Valley Metro Ron Parker, Assistant General Manager, Valley Metro Angela O'Brien, Assistant Vice-President of Operations Timothy R. Spencer, General Counsel Laura M. Carini, Assistant General Counsel Amelia C. Merchant, Treasurer COMMONWEALTH OF VIRGINIA ) To-wit: CITY OF ROANOKE ) I, Cecelia T. Webb, Assistant Secretary and as such Assistant Secretary of the Greater Roanoke Transit Company and keeper of the records thereof, do hereby certify that at the Annual Stockholder meeting of the Greater Roanoke Transit Company, which was held on the seventeenth day of June 2024, MAXWELL DILLON (Regional User Representative — City of Salem) was appointed as a member of the Greater Roanoke Transit Company Board of Directors for a one-year term of office, commencing July 1, 2024 and ending June 30, 2025. Given under my hand and the Seal of the Greater Roanoke Transit Company this seventeenth day of June 2024. Assistant Secretary Oath or Affirmation of Office Commonwealth of Virginia, City of Roanoke, to-wit: I, Maxwell Dillon, do solemnly swear or (affirm) that I will support the Constitution of the United States of America and the Constitution of the Commonwealth of Virginia, and that I will faithfully and impartially discharge and perform all the duties incumbent upon me as a member of the Greater Roanoke Transit Company Board of Directors for a one-year term of office, commencing July 1, 2024 and ending June 30, 2025, according to the best of my ability. (So help me God) MAXW L DILLON The foregoing oath of office was taken, sworn to, and subscribed before me by Maxwell Dillon thi day of it-YV-1,---" 2024. Brenda S. Hamilton, Clerk of the Circuit Court B C - V F9 , Clerk GREATER ROANOKE TRANSIT COMPANY June 17, 2024 Karen Michalski-Karney Blue Ridge Independent Living Center 1502 Williamson Road, N. E., Suite B Roanoke, Virginia 24012-5100 Dear Mrs. Michalski-Karney: At the Annual Stockholder Meeting of the Greater Roanoke Transit Company held on Monday, June 17, 2024, you were reappointed as a (Physically-Challenged Representative) member of the Greater Roanoke Transit Company Board of Directors for a one-year term, commencing July 1, 2024 and ending June 30, 2025. Enclosed you will find a Certificate of your reappointment and two copies of an Oath or Affirmation of Office, which must be administered by the Clerk of the Circuit Court of the City of Roanoke, located on the third floor of the Oliver W. Hill Justice Center, 315 Church Avenue, S. W. After the Oath has been administered, please return one copy to Room 456 in the Noel C. Taylor Municipal Building, 215 Church Avenue, S. W., prior to serving in the capacity to which you were reappointed. Pursuant to Section 2.2-3702, Code of Virginia (1950), as amended, I am enclosing copy of the Virginia Freedom of Information Act. The Act requires that you be provided with a copy within two weeks of your reappointment and each member is required "to read and become familiar with provisions of the Act." Sincerely, Cecelia T. Webb Assistant Secretary Enclosures c: Kevin Price, General Manager, Valley Metro Ron Parker, Assistant General Manager, Valley Metro Angela O'Brien, Assistant Vice-President of Operations Timothy R. Spencer, General Counsel Laura M. Carini, Assistant General Counsel Amelia C. Merchant, Treasurer COMMONWEALTH OF VIRGINIA ) To-wit: CITY OF ROANOKE ) I, Cecelia T. Webb, Assistant Secretary, and as such Assistant Secretary of the Greater Roanoke Transit Company and keeper of the records thereof, do hereby certify that at the Annual Stockholder meeting of the Greater Roanoke Transit Company, which was held on the seventeenth day of June 2024, KAREN MICHALSKI-KARNEY (Physically-Challenged Representative) was reappointed as a member of the Greater Roanoke Transit Company Board of Directors for a one-year term of office, commencing July 1, 2024 and ending June 30, 2025. Given under my hand and the Seal of the Greater Roanoke Transit Company this seventeenth day of June 2024. A ant Secretary .4 :1024rll.1 0442 Oath or Affirmation of Office Commonwealth of Virginia, City of Roanoke, to-wit: I, Karen Michalski-Karney, do solemnly swear or (affirm) that I will support the Constitution of the United States of America and the Constitution of the Commonwealth of Virginia, and that I will faithfully and impartially discharge and perform all the duties incumbent upon me as a member of the Greater Roanoke Transit Company Board of Directors for a one-year term of office, commencing July 1, 2024 and ending June 30, 2025, according to the best of my ability. (So help me God) /tal U4kL REN MICHALSKI- RNE The foregoing oath of office was taken, sworn to, and subscribed before me by Karen Michalski-Karney this t✓ day of dU,1.U) 2024. Brenda S. Hamilton, Clerk of the Circuit Court By , p�,tf 1. , Clerk GREATER ROANOKE TRANSIT COMPANY BOARD OF DIRECTORS June 12, 2024 Joseph L. Cobb, President, and Members of the Greater Roanoke Transit Company Board of Directors Dear President Cobb and Members of the Board: The regular meeting of the Greater Roanoke Transit Company Board of Directors will be held on Monday, June 17, 2024, at 1:45 p.m., in the City Council Conference Room, Room 451, fourth floor, Noel C. Taylor Municipal Building, 215 Church Avenue, S. W., Roanoke, Virginia. Sincer ly Cecelia T. Webb Assistant Secretary pc: Angie O'Brien, Assistant Vice President of Operations, GRTC Timothy Spencer, General Counsel, GRTC Laura M. Carini, Assistant General Counsel, GRTC Amelia C. Merchant, Treasurer, GRTC Drew Harmon, Municipal Auditor Kevin Price, General Manager, Valley Metro Ron Parker, Assistant General Manager, Valley Metro GREATER ROANOKE TRANSIT COMPANY BOARD OF DIRECTORS June 17, 2024 1 :45 p.m. CITY COUNCIL CONFERENCE ROOM ROOM 451 215 CHURCH AVENUE, S. W. ROANOKE, VIRGINIA AGENDA 1. Call to Order-- Roll Call. 2. Reports of Officers: a. General Manager: 1. Approval of the GRTC Board of Directors Meeting Schedule for the 2024 - 2025 Fiscal Year. 3. Other Business. 4. Next Meeting: Monday, July 15, 2024, at 12:30 p.m., in the EOC Conference Room. 5. Adjournment. Aft gio Greater Roanoke Transit Company Board of Directors Meeting June 17, 2024 The Honorable Joseph Cobb, President, and Members and Officers of the Board of Directors Greater Roanoke Transit Company Roanoke, Virginia Subject: Board of Directors Meeting Schedule for Fiscal 2025 Background At its June 20, 2023 meeting, the GRTC Board of Directors approved by resolution its meeting schedule for the 2024 fiscal year. The Board needs to adopt a meeting schedule for the 2025 fiscal year. Recommendation The following GRTC Board of Directors meeting schedule is recommended for the 2025 fiscal year: 2024 2025 July 15th January 21st(Monday January 20th MLK Day) September 16th March 17th November 18th May 19th June 16th The June 16, 2025, meeting will be at 1:45 P.M. in the City Council's Conference Room on the fourth floor of the Noel C. Taylor Municipal Building, 215 Church Ave., SW, Roanoke, Virginia 24011. All other meetings will be at 12:30 P.M. in the Emergency Operations Center(EOC) conference room on the first floor of the Noel C. Taylor Municipal Building. Respectfully ubmitted, vin ice Gener I Manager Cc: Vice President of Operations Assistant Vice President of Operations Treasurer Secretary General Counsel Municipal Auditor Greater Roanoke Transit Company BOARD OF DIRECTORS OF GREATER ROANOKE TRANSIT COMPANY A RESOLUTION establishing a specific meeting schedule for the Board of Directors of the Greater Roanoke Transit Company(GRTC). WHEREAS, at the Board's June 17, 2024, meeting, the GRTC General Manager recommended that the Board adopt a specific meeting schedule for the 2025 Fiscal Year, which ends on June 30, 2025, as more fully set forth in the General Manager's report dated June 17, 2024, to this Board. THEREFORE, BE IT RESOLVED by the Board of Directors of GRTC as follows: 1. That the Board of Directors hereby approves and adopts the specific meeting schedule that is set forth below. Except for the meeting to be held on June 16, 2025, all meetings are set to start at 12:30 p.m. and will be held in the Emergency Operations Center (EOC) Conference Room which is located on the first floor of the Noel C. Taylor Municipal Building, 215 Church Avenue, S.W., Roanoke, Virginia 24011, unless a different location is designated by the President or Secretary of the Board. The meeting for Monday, June 16, 2025, will be held at 1:45 p.m. in the City Council Conference Room, Room 451, on the fourth floor of the Noel C. Taylor Municipal Building, 215 Church Avenue, SW, Roanoke, Virginia 24011. In accordance with Article III, Section 4 of the GRTC By-Laws, the following meeting dates for the GRTC Board are approved for the 2025 Fiscal Year: July 15, 2024 (Monday, 12:30 p.m. —EOC) September 16, 2024 (Monday, 12:30 p.m. —EOC) November 18, 2024 (Monday, 12:30 p.m. —EOC) January 21, 2025 (Tuesday, 12:30 p.m. —EOC) March 17, 2025 (Monday, 12:30 p.m. —EOC) May 19, 2025 (Monday, 12:30 p.m. —EOC) June 16, 2025 (Monday, 1:45 p.m. — City Council Conference Room, Room 451). 1 2. The GRTC Board can hold additional meetings on an as-needed basis in accordance with the GRTC By-Laws. 3. The schedule of meetings for the GRTC Board for subsequent fiscal years may be set annually by the Board at the June Board meeting, or at any other Board meeting as the Board may determine to be appropriate. ATTEST: r)(61- Cecelia F. McCoy, Secretary, 2 GREATER ROANOKE TRANSIT COMPANY BOARD OF DIRECTORS July 8, 2024 Joseph L. Cobb, President, and Members of the Greater Roanoke Transit Company Board of Directors Dear President Cobb and Members of the Board: The regular meeting of the Greater Roanoke Transit Company Board of Directors will be held on Monday, July 15, 2024, at 12:30 p.m., in the EOC Conference Room, Room 159, first floor, Noel C. Taylor Municipal Building, 215 Church Avenue, S. W., Roanoke, Virginia. Sincerely, Cecelia T. Webb Assistant Secretary pc: Angela O'Brien, Assistant City Manager Timothy Spencer, General Counsel, GRTC Laura M. Carini, Assistant General Counsel, GRTC Amelia C. Merchant, Treasurer, GRTC Troy A. Harmon, Municipal Auditor Kevin Price, General Manager, Valley Metro Ron Parker, Assistant General Manager, Valley Metro GREATER ROANOKE TRANSIT COMPANY BOARD OF DIRECTORS Monday, July 15, 2024 12:30 P.M. EOC CONFERENCE ROOM ROOM 159 AGENDA Call to Order— Roll Call. Director Vivian Sanchez-Jones was absent. 2. Approval of Minutes: Regular meeting of GRTC held on Monday, June 17, 2024. Without objection, the reading of the Minutes were dispensed with and approved. 3. Reports of Officers: a. Secretary: 1. Election of Officers. The following officers were appointed for one-year terms of office, each, ending June 30, 2025: Council Member Joseph L. Cobb as President Council Member Vivian Sanchez-Jones as Vice-President Dr. Lydia Pettis Patton, Interim City Manager as Vice-President of Operations Angela O'Brien, Assistant City Manager as Assistant Vice- President of Operations Cecelia F. McCoy, City Clerk as Secretary Cecelia T. Webb, Deputy City Clerk as Assistant Secretary Andrea Trent, Acting Director of Finance as Treasurer Timothy R. Spencer, City Attorney as General Counsel Laura Carini, Deputy City Attorney as Assistant General Counsel b. General Manager: 1. Management Update: • Micro-Transit Project Update • TPAC Meeting Update • GRTC Ridership Update • Transit Bus Shelter Projects Without objection, the Management Update was received and filed. 4. Financial Update - 1st half FY24 Expense Report. Without objection, the Financial Update was received and filed. 5. Presentation —Transit Strategic Plan. Without objection, the Transit Strategic Plan presentation was received and filed. 6. Adoption of FY 2025 — 2034 Transit Strategic Plan. Adopted Resolution. (6-0), Director Sanchez-Jones was absent. 7. Other Business: None. 8. Next Meeting: Monday, September 16, 2024 at 12:30 p.m., in the EOC Conference Room. 9. Adjournment. 1:45 p.m. GREATER ROANOKE TRANSIT COMPANY BOARD OF DIRECTORS July 16, 2024 The Honorable Joseph L. Cobb Council Member Roanoke, Virginia Dear Council Member Cobb: At a regular meeting of the Greater Roanoke Transit Company Board of Directors held on Monday, July 15, 2024, you were reappointed as President of the Greater Roanoke Transit Company Board of Directors for a term of office ending June 30, 2025. Enclosed is a copy of your Certificate of reappointment. Sincerely, Cecelia T. Webb, CMC Assistant Secretary Enclosure COMMONWEALTH OF VIRGINIA ) To-wit: CITY OF ROANOKE ) I, Cecelia T. Webb, Assistant Secretary, and as such Assistant Secretary of the Greater Roanoke Transit Company Board and keeper of the records thereof, do hereby certify that at a regular meeting of the Greater Roanoke Transit Company Board of Directors held on the fifteenth day of July 2024, JOSEPH L. COBB was reappointed as President of the Greater Roanoke Transit Company Board of Directors for a term of office ending June 30, 2025. Given under my hand and the Seal of the Greater Roanoke Transit Company this sixteenth day of July 2024. Assistant Secretary GREATER ROANOKE TRANSIT COMPANY BOARD OF DIRECTORS July 16, 2024 The Honorable Vivian Sanchez-Jones Council Member Roanoke, Virginia Dear Council Member Sanchez-Jones: At a regular meeting of the Greater Roanoke Transit Company Board of Directors held on Monday, July 15, 2024, you were reappointed as Vice-President of the Greater Roanoke Transit Company Board of Directors for a term of office ending June 30, 2025. Enclosed is a copy of your Certificate of reappointment. Sincerely, Cecelia T. Webb, CMC Assistant Secretary Enclosure COMMONWEALTH OF VIRGINIA ) To-wit: CITY OF ROANOKE ) I, Cecelia T. Webb, Assistant Secretary, and as such Assistant Secretary of the Greater Roanoke Transit Company Board and keeper of the records thereof, do hereby certify that at a regular meeting of the Greater Roanoke Transit Company Board of Directors held on the fifteenth day of July 2024, VIVIAN SANCHEZ-JONES was reappointed as Vice-President of the Greater Roanoke Transit Company Board of Directors for a term of office ending June 30, 2025. Given under my hand and the Seal of the Greater Roanoke Transit Company this sixteenth day of July 2024. ssistant Secretary GREATER ROANOKE TRANSIT COMPANY BOARD OF DIRECTORS July 16, 2024 Dr. Lydia Pettis Patton Interim City Manager Roanoke, Virginia Dear Dr. Patton: At a regular meeting of the Greater Roanoke Transit Company, Board of Directors held on Monday, July 15, 2024, the Interim City Manager was appointed as Vice-President of Operations of the Greater Roanoke Transit Company Board of Directors for a term of office ending June 30, 2025. Enclosed you will find a Certificate of your reappointment and an Oath or Affirmation of Office which must be administered by a Clerk of the Circuit Court of the City of Roanoke, located on the third floor of the Roanoke City Courts Facility, 315 Church Avenue, S. W. Please return one copy of the Oath of Office to Room 456 in the Noel C. Taylor Municipal Building, 215 Church Avenue, S. W., prior to serving in the capacity to which you were appointed. Pursuant to Section 2.2-3702, Code of Virginia (1950), as amended, I am enclosing copy of the Virginia Freedom of Information Act. The Act requires that you be provided with a copy within two weeks of your reappointment and each member is required "to read and become familiar with provisions of the Act." Sincerely, Cecelia T. Webb, CMC Assistant Secretary Enclosures COMMONWEALTH OF VIRGINIA ) To-wit: CITY OF ROANOKE ) I, Cecelia T. Webb, Assistant Secretary, and as such Assistant Secretary of the Greater Roanoke Transit Company Board and keeper of the records thereof, do hereby certify that at a regular meeting of the Greater Roanoke Transit Company Board of Directors held on the fifteenth day of July 2024, the Interim City Manager (Dr. Lydia Pettis Patton) was appointed as Vice-President of Operations of the Greater Roanoke Transit Company Board of Directors for a term of office ending June 30, 2025. Given under my hand and the Seal of the Greater Roanoke Transit Company this sixteenth day of July 2024. d9.-7\----ssistant Secretary GREATER ROANOKE TRANSIT COMPANY BOARD OF DIRECTORS July 16, 2024 Angela O'Brien Assistant City Manager Roanoke, Virginia Dear Ms. O'Brien: At a regular meeting of the Greater Roanoke Transit Company Board of Directors held on Monday, July 15, 2024, the Assistant City Manager was reappointed as Assistant Vice-President of Operations of the Greater Roanoke Transit Company Board of Directors for a term of office ending June 30, 2025. Enclosed you will find a Certificate of your reappointment and an Oath or Affirmation of Office which must be administered by a Clerk of the Circuit Court of the City of Roanoke, located on the third floor of the Roanoke City Courts Facility, 315 Church Avenue, S. W. Please return one copy of the Oath of Office to Room 456 in the Noel C. Taylor Municipal Building, 215 Church Avenue, S. W., prior to serving in the capacity to which you were reappointed. Pursuant to Section 2.2-3702, Code of Virginia (1950), as amended, I am enclosing copy of the Virginia Freedom of Information Act. The Act requires that you be provided with a copy within two weeks of your reappointment and each member is required "to read and become familiar with provisions of the Act." Sincerely, Cecelia T. Webb, CMC Assistant Secretary Enclosures COMMONWEALTH OF VIRGINIA ) To-wit: CITY OF ROANOKE ) I, Cecelia T. Webb, Deputy City Clerk, and as such Assistant Secretary of the Greater Roanoke Transit Company and keeper of the records thereof, do hereby certify that at a regular meeting of the Greater Roanoke Transit Company Board of Director held on the fifteenth day of July 2024, the Assistant City Manager (Angela O'Brien) was reappointed as Assistant Vice-President of Operations of the Greater Roanoke Transit Company Board of Directors for a term of office ending June 30, 2025. Given under my hand and the Seal of the Greater Roanoke Transit Company this sixteenth day of July 2024. Assistant Secretary Oath or Affirmation of Office Commonwealth of Virginia, City of Roanoke, to-wit: I, Angela O'Brien, Assistant City Manager, do solemnly swear or (affirm) that I will support the Constitution of the United States of America and the Constitution of the Commonwealth of Virginia, and that I will faithfully and impartially discharge and perform all the duties incumbent upon me as Assistant Vice-President of Operations of the Greater Roanoke Transit Company Board of Directors for a term of office ending June 30, 2025, according to the best of my ability. So help me God. A GELA O'BRIEN The foregoing oath of office was taken, sworn to, and subscribed before me by Angela O'Brien this day of , jtz{2024. Brenda S. Hamilton, Clerk of the Circuit Court J `c2 , Clerk GREATER ROANOKE TRANSIT COMPANY BOARD OF DIRECTORS July 16, 2024 Cecelia F. McCoy City Clerk Roanoke, Virginia Dear Ms. McCoy: At a regular meeting of the Greater Roanoke Transit Company Board of Directors held on Monday, July 15, 2024, the City Clerk was reappointed as Secretary of the Greater Roanoke Transit Company Board of Directors for a term of office ending June 30, 2025. Enclosed you will find a Certificate of your reappointment and an Oath or Affirmation of Office which must be administered by a Clerk of the Circuit Court of the City of Roanoke, located on the third floor of the Roanoke City Courts Facility, 315 Church Avenue, S. W. Please return one copy of the Oath of Office to Room 456 in the Noel C. Taylor Municipal Building, 215 Church Avenue, S. W., prior to serving in the capacity to which you were reappointed. Pursuant to Section 2.2-3702, Code of Virginia (1950), as amended, I am enclosing copy of the Virginia Freedom of Information Act. The Act requires that you be provided with a copy within two weeks of your reappointment and each member is required "to read and become familiar with provisions of the Act." Sincerely, Cecelia T. Webb, CMC Assistant Secretary Enclosures COMMONWEALTH OF VIRGINIA ) To-wit: CITY OF ROANOKE ) I, Cecelia T. Webb, Deputy City Clerk, and as such the Assistant Secretary of the Greater Roanoke Transit Company Board and keeper of the records thereof, do hereby certify that at a regular meeting of the Greater Roanoke Transit Company Board of Directors held on the fifteenth day of July 2024, the City Clerk (Cecelia F. McCoy) was reappointed as Secretary of the Greater Roanoke Transit Company Board of Directors for a term of office ending June 30, 2025. Given under my hand and the Seal of the Greater Roanoke Transit Company this sixteenth day of July 2024. Assistant Secretary Oath or Affirmation of Office Commonwealth of Virginia, City of Roanoke, to-wit: I, Cecelia F. McCoy, City Clerk, do solemnly swear or (affirm) that I will support the Constitution of the United States of America and the Constitution of the Commonwealth of Virginia, and that I will faithfully and impartially discharge and perform all the duties incumbent upon me as Secretary of the Greater Roanoke Transit Company Board of Directors for a term of office ending June 30, 2025, according to the best of my ability. So help me God. Cine--Zr CECELIA F. MCCOY The foregoing oath of office was taken, sworn to, and subscribed before me by Cecelia F. McCoy this r444 day o41_,Ly 2024. Brenda S. Hamilton, Clerk of the Circuit Court , Clerk GREATER ROANOKE TRANSIT COMPANY BOARD OF DIRECTORS July 16, 2024 Cecelia T. Webb Deputy City Clerk Roanoke, Virginia Dear Ms. Webb: At a regular meeting of the Greater Roanoke Transit Company Board of Directors held on Monday, July 15, 2024, the Deputy City Clerk was reappointed as Assistant Secretary of the Greater Roanoke Transit Company Board of Directors for a term ending June 30, 2025. Enclosed you will find a Certificate of your reappointment and an Oath or Affirmation of Office which must be administered by a Clerk of the Circuit Court of the City of Roanoke, located on the third floor of the Roanoke City Courts Facility, 315 Church Avenue, S. W. Please return one copy of the Oath of Office to Room 456 in the Noel C. Taylor Municipal Building, 215 Church Avenue, S. W., prior to serving in the capacity to which you were reappointed. Pursuant to Section 2.2-3702, Code of Virginia (1950), as amended, I am enclosing copy of the Virginia Freedom of Information Act. The Act requires that you be provided with a copy within two weeks of your reappointment and each member is required "to read and become familiar with provisions of the Act." Sincerely, tfni'6y Cecelia F. McCoy, CMC Secretary Enclosures COMMONWEALTH OF VIRGINIA ) To-wit: CITY OF ROANOKE ) I, Cecelia F. McCoy, City Clerk, and as such Secretary of the Greater Roanoke Transit Company Board and keeper of the records thereof, do hereby certify that at a regular meeting of the Greater Roanoke Transit Company Board of Directors held on the fifteenth day of July 2024, the Deputy City Clerk (Cecelia T. Webb) was reappointed as Assistant Secretary of the Greater Roanoke Transit Company Board of Directors for a term of office ending June 30, 2025. Given under my hand and the Seal of the Greater Roanoke Transit Company this sixteenth day of July 2024. efAxleal* VY1b61Qt i 2 Secretary Oath or Affirmation of Office Commonwealth of Virginia, City of Roanoke, to-wit: I, Cecelia T. Webb, Deputy City Clerk, do solemnly swear or (affirm) that I will support the Constitution of the United States of America and the Constitution of the Commonwealth of Virginia, and that I will faithfully and impartially discharge and perform all the duties incumbent upon me as Assistant Secretary of the Greater Roanoke Transit Company Board of Directors for a term of office ending June 30, 2025, according to the best of my ability. So hel me God. CECELIA T. WEBB The foregoing oath of office was taken, sworn to, and subscribed before me by Cecelia T. Webb this !inlay of 2024. Brenda S. Hamilton, Clerk of the Circuit Court Clerk GREATER ROANOKE TRANSIT COMPANY BOARD OF DIRECTORS July 16, 2024 Andrea Trent Acting Director of Finance Roanoke, Virginia Dear Ms. Trent: At a regular meeting of the Greater Roanoke Transit Company Board of Directors held on Monday, July 15, 2024, the Acting Director of Finance was appointed as Treasurer of the Greater Roanoke Transit Company Board of Directors for a one-year term ending June 30, 2025. Enclosed you will find a Certificate of your appointment and an Oath or Affirmation of Office which must be administered by a Clerk of the Circuit Court of the City of Roanoke, located on the third floor of the Roanoke City Courts Facility, 315 Church Avenue, S. W. Please return one copy of the Oath of Office to Room 456 in the Noel C. Taylor Municipal Building, 215 Church Avenue, S. W., prior to serving in the capacity to which you were appointed. Pursuant to Section 2.2-3702, Code of Virginia (1950), as amended, I am enclosing copy of the Virginia Freedom of Information Act. The Act requires that you be provided with a copy within two weeks of your reappointment and each member is required "to read and become familiar with provisions of the Act." Sincerely, Cecelia T. Webb, CMC Assistant Secretary Enclosures COMMONWEALTH OF VIRGINIA ) To-wit: CITY OF ROANOKE ) I, Cecelia T. Webb, Deputy City Clerk, and as such Assistant Secretary of the Greater Roanoke Transit Company Board and keeper of the records thereof, do hereby certify that at a regular meeting of the Greater Roanoke Transit Company Board of Directors held on the fifteenth day of July 2024, the Acting Director of Finance (Andrea Trent) was appointed as Treasurer of the Greater Roanoke Transit Company Board of Directors for a term of office ending June 30, 2025. Given under my hand and the Seal of the Greater Roanoke Transit Company this sixteenth day of July 2024. Assistant Secretary Oath or Affirmation of Office Commonwealth of Virginia, City of Roanoke, to-wit: I, Andrea Trent, Acting Director of Finance, do solemnly swear or (affirm) that I will support the Constitution of the United States of America and the Constitution of the Commonwealth of Virginia, and that I will faithfully and impartially discharge and perform all the duties incumbent upon me as Treasurer of the Greater Roanoke Transit Company Board of Directors for a term of office ending June 30, 2025, according to the best of my ability. So help me God. GAM ANDREA TRENT The foregoing oath of office was taken, sworn to, and subscribed before me by Andrea Trent this )8 day ofTC 2024. Brenda S. Hamilton, Clerk of the Circuit Court Bye '//( ( , Clerk Timothy R. Spencer City Attorney Roanoke, Virginia Dear Mr. Spencer: At a regular meeting of the Greater Roanoke Transit Company Board of Directors held on Monday, July 15, 2024, the City Attorney was reappointed as General Counsel of the Greater Roanoke Transit Company Board of Directors for a term of office ending June 30, 2025. Enclosed you will find a Certificate of your reappointment and an Oath or Affirmation of Office which must be administered by a Clerk of the Circuit Court of the City of Roanoke, located on the third floor of the Roanoke City Courts Facility, 315 Church Avenue, S. W. Please return one copy of the Oath of Office to Room 456 in the Noel C. Taylor Municipal Building, 215 Church Avenue, S. W., prior to serving in the capacity to which you were reappointed. Pursuant to Section 2.2-3702, Code of Virginia (1950), as amended, I am enclosing copy of the Virginia Freedom of Information Act. The Act requires that you be provided with a copy within two weeks of your reappointment and each member is required "to read and become familiar with provisions of the Act." Sincerely, ece is T. Webb, CMC Assistant Secretary Enclosures COMMONWEALTH OF VIRGINIA ) To-wit: CITY OF ROANOKE ) I, Cecelia T. Webb, Deputy City Clerk, and as such Assistant Secretary of the Greater Roanoke Transit Company Board and keeper of the records thereof, do hereby certify that at a regular meeting of the Greater Roanoke Transit Company held on the fifteenth day of July 2024, the City Attorney (Timothy R. Spencer) was reappointed as General Counsel of the Greater Roanoke Transit Company Board of Directors for a term of office ending June 30, 2025. Given under my hand and the Seal of the Greater Roanoke Transit Company this sixteenth day of July 2024. ssistant Secretary Oath or Affirmation of Office Commonwealth of Virginia, City of Roanoke, to-wit: I, Timothy R. Spencer, City Attorney, do solemnly swear or (affirm) that I will support the Constitution of the United States of America and the Constitution of the Commonwealth of Virginia, and that I will faithfully and impartially discharge and perform all the duties incumbent upon me as the General Counsel of the Greater Roanoke Transit Company Board of Directors for a term of office ending June 30, 2025, according to the best of my ability. So help me God. T OTH PENCER The foregoing oath of office was taken, sworn to, and subscribed before me by Timothy R. Spencer this 02 day of ,t ;cp ,cs 2024. Brenda S. Hamilton, Clerk of the Circuit Court By ice// /A0 ,� :� Clerk),- GREATER ROANOKE TRANSIT COMPANY BOARD OF DIRECTORS July 16, 2024 Laura M. Carini Deputy City Attorney Roanoke, Virginia Dear Ms. Carini: At a regular meeting of the Greater Roanoke Transit Company Board of Directors held on Monday, July 15, 2024, the Deputy City Attorney was appointed as Assistant General Counsel of the Greater Roanoke Transit Company Board of Directors for a term of office ending June 30, 2025. Enclosed you will find a Certificate of your reappointment and an Oath or Affirmation of Office which must be administered by a Clerk of the Circuit Court of the City of Roanoke, located on the third floor of the Roanoke City Courts Facility, 315 Church Avenue, S. W. Please return one copy of the Oath of Office to Room 456 in the Noel C. Taylor Municipal Building, 215 Church Avenue, S. W., prior to serving in the capacity to which you were appointed. Pursuant to Section 2.2-3702, Code of Virginia (1950), as amended, I am enclosing copy of the Virginia Freedom of Information Act. The Act requires that you be provided with a copy within two weeks of your reappointment and each member is required "to read and become familiar with provisions of the Act." Sincerely, Cecelia T. Webb, CMC Assistant Secretary Enclosures COMMONWEALTH OF VIRGINIA ) To-wit: CITY OF ROANOKE ) I, Cecelia T. Webb, Deputy City Clerk, and as such Assistant Secretary of the Greater Roanoke Transit Company Board and keeper of the records thereof, do hereby certify that at a regular meeting of the Greater Roanoke Transit Company held on the fifteenth day of July 2024, the Deputy City Attorney (Laura M. Carini) was appointed as Assistant General Counsel of the Greater Roanoke Transit Company Board of Directors for a term of office ending June 30, 2025. Given under my hand and the Seal of the Greater Roanoke Transit Company this sixteenth day of July 2024. Assistant Secretary Oath or Affirmation of Office Commonwealth of Virginia, City of Roanoke, to-wit: I, Laura M. Carini, Deputy City Attorney, do solemnly swear or (affirm) that I will support the Constitution of the United States of America and the Constitution of the Commonwealth of Virginia, and that I will faithfully and impartially discharge and perform all the duties incumbent upon me as the Assistant General Counsel of the Greater Roanoke Transit Company Board of Directors for a term of office ending June 30, 2025, according to the best of my ability. So help me God. A M. CARINI The foregoing oath of office was taken, sworn to, and subscribed before me by Laura M. Carini this f L day of ULt- IL) 2024. Brenda S. Hamilton, Clerk of the Circuit Court ��,, 1 l li - Clerk .. Greater Roanoke Transit Company(GRTC) Board of Directors Meeting Management Update July 15, 2024 Planning and Special Projects Micro-Transit Project Update MetroFLX,Valley Metro's micro-transit extended service pilot project, continues to experience an increase of overall ridership activity. On June 25, 2024,the MetroFLX Project Group held its initial meeting in order to evaluate the MetroFLX service and suggest any immediate service adjustment needs to the contractor.The MetroFLX Project Group consists of bus transportation staff,vehicle maintenance, administrative staff, and members of the ATU (labor union).The following matters were identified and discussed: • MetroFLX ridership is strong on Sundays • New user trip booking may require extended call times/hold periods for other callers • Trip denials are increasing due to full buses at certain times of the service period (Peak period) • Additional marketing activities may be necessary. "How to" campaign. • Develop formal complaint/compliment process TPAC Meeting Update On June 13, 2024,TPAC held a virtual meeting via Zoom Meeting.Transit Strategic Plan (TSP),transfer center, transit ridership updates, and MetroFLX were the primary topics discussed. Staff also responded to questions from TPAC members. Minutes from the June 13, 2024 meeting is included in the GRTC Board Packet. GRTC Ridership Update July August September October November December January February March April May June FY 2019-20 141,320 159,236 120,273 87,972 82,419 102,825 FY 2020-21 90,458 88,555 89,867 99,908 83,596 89,238 82,833 74,879 87,513 87,133 81,333 84,803 FY 2021-22 90,431 87,879 88,971 91,032 88,832 91,133 77,062 83,3997 97,253 92,504 89,717 92,939 FY 2022-23 91,094 101,568 95,504 _99,417 98,182 90,038� 105,279 102,521 112,093 100,569 110,798.1 ,839' FY 2023-24 100,048 114,450 104,700 110,313 110,039 107,170 102,010 112,672 106,787 115,560 119,416 111,426 NOTE: Ridership for FY24(1,314,591) increased by 8%as compared to FY23 (1,216,902) Transit Bus Shelter Projects Included in the GRTC Board Packet is the most up-to-date transit bus shelter project update.Currently Valley Metro has approximately 15 bus shelters in various stages of completion. Greater Roanoke Transit Company Respectfully S fitted, Kevi . Price Gen ral Manager Copy: Vice President of Operations Assistant Vice President of Operations Treasurer Secretary GRTC General Counsel Municipal Auditor Greater Roanoke'Transit Company 1108 Campbell Ave SE Roanoke,VA 24013 P : 540-982-2222/ F : 540 982 2703 "' +• www.valleymetro.corn TPAC Meeting Notes from June 13, 2024 June 13, 2024—6:30pm Virtual Meeting 1. Welcome/Roll Call TPAC Member Present Chris Andrews Steve Grammer X Laura Hartman X Monique Janelle Cole Keister Sean McGinnis X Alison Stinnette X Hope Trachtenberg-Fifer X Vacant GRTC William Long X Attendees Jeff Richards X Yvonne French X 2. Transit Strategic Plan • William Long reviewed progress on the TSP. Draft chapters have been completed and are being reviewed. The next step is to confirm projects recommended in the plan. The plan will be complete by June 30, 2024. o Laura Hartman asked when the plan will be available to the public. William answered that the GRTC board will vote in July and the meeting is public. o Sean McGinnis asked if the TPAC will be able to review and comment before the plan is voted on. William said that he wasn't sure what the official process is, and he will send out a draft if it is possible. 3. GRTC Updates a. Route Updates • William Long noted that Wasena Bridge closed for reconstruction since the last TPAC meeting. The new route has been running smoothly. • William reviewed a complaint regarding a stop on Washington Avenue in Vinton. Upon review, the stop was closed on June 7. The stop shares a block with another stop, which will remain open. Page 1 1108 Campbell Ave SE Roanoke,VA 24013 y P : 540-982-2222/ F : 540 982 2703 www.valleymetro.com b. Shelter updates • William Long said that the concrete pads for shelters Jamison WB at 14th(moved from 13th), Jamison WB at 6th, and Jamison EB at 14th(Fire Station#5) have been built. William also noted that surveys have been conducted, engineering drawings have been finished, and the shelters will be ordered for stops at eight other stops. Six more stops will have surveys completed soon. c. Follow-up Items • William Long updated the committee on a conversation with RADAR regarding MetroFLX dispatch. There appeared to be confusion between STAR and MetroFLX among dispatchers who schedule both trips. That has been addressed and William noted hearing from a rider who said he has had more success scheduling MetroFLX since the conversation. • Laura Hartman mentioned a need to update operators as well. BRRAG members have recent feedback regarding operator knowledge and behavior. William said there could be another conversation with RADAR about driver training. • Laura asked if there was a formal path for MetroFLX feedback. William said that Valley Metro would address feedback and RADAR can handle feedback directly as well. • William returned to the discussion regarding single-ride MetroFLX passes. William said that single-ride passes for MetroFLX and the regular fixed-route buses are kept separate for required accounting purposes. Because the services operate with different funds, the accounting for passes must be kept separate. • Hope Trachtenberg-Fifer asked if there was a way to get that information to organizations that purchase large quantities of passes for clients/customers to avoid confusion. William said that he would try finding which organizations buy passes and directly contact and update them on the difference. • William said that the "Campbell Court" sign on I-581 has come down and conversations to replace it with"Third Street Station" are underway. o Hope noted that people may not know what"Third Street Station"means and asked about considering clarifying that it is a bus transit center on the signs. d. Ridership • William Long reviewed ridership updates. Ridership is climbing across all services. o William also noted that ridership on the Smart Way Express is increasing exponentially and will likely continue as the FBRI/VTC expands. William said that RADAR's report(STAR and MetroFLX) will be sent over the weekend. o Laura Hartman said that she's heard that MetroFLX is busy enough that it has started turning down riders scheduling trips on Sundays. Laura asked if RADAR is tracking the number being turned away, as it is demonstration of high demand to extend the service past the two-year pilot. William said that he believes they do but will double- check and suggest it if they do not. 4. Questions/Comments Page 2 1108 Campbell Ave SE Roanoke, VA 24013 Va Otty ''� P : 540-982-2222/ F : 540 982 2703 www.valleymetro.com • Laura Hartman asked if Valley Metro is getting close to re-opening 30-minute headways. William Long said the operator numbers are growing but are now approaching the required numbers to run one-hour headways without stressing over scheduling. • Steve Grammer asked if STAR and MetroFLX have online scheduling and ticketing capabilities. William answered that there isn't at this time. o Hope Trachtenberg-Fifer said that MetroFLX and STAR need to implement scheduling online and/or on an app, especially for those who may need help to make a phone call. William noted that for MetroFLX's two-year pilot there is a balance between offering cutting-edge technology and offering the most-expansive and longest-running service; however, there have been discussions about improving the technology. o Laura asked if a RADAR representative could join a meeting in the future. William said he would reach out to schedule for the August meeting. • Sean McGinnis said that the website is an important piece of Valley Metro's service and needs to be updated. William said that discussions have begun to update the website, but current progress has been slowed by several related and unrelated events. • Laura asked for an update on the TPAC member recruitment. William said that it is ongoing. The biggest issue is filling specific seats for which no applications were received. o Laura asked if members could be removed for low attendance, and TPAC members discussed the possibility of changing the bylaws to remove a"Member of the business community" and add an operator who can provide another point of view. William said he would check the process for changing the bylaws and reignite the recruitment of members. • Hope thanked William for delivering MetroFLX brochures to Roanoke Memorial Hospital. William asked that members recommend places to leave brochures and flyers for Valley Metro's services. 5. Next Meeting—August 8,2024 • William Long announced that the next meeting is August 8, 2024, and shared the 2024 TPAC meeting schedule. 6. Adjourn Page 3 Bus shelters since 6/30/21 Shelter Location Route Status Shenandoah WB at Peters Creek(Food Lion) 75 Complete (8/19/22) Melrose EB at 23rd 92 Complete (8/5/22) Melrose WB at 23rd 91 Complete (8/5/22) Salem WB at 16th 61 Complete (10/5/21) Melrose EB at 15th (Melrose Park) 92 Complete (11/13/23) McDowell WB at 6th (Burrell Center) 11 Complete (11/15/23) Salem Turnpike EB at Delta 76 Complete (11/22/23) Jamison WB at 6th 42 Under construction Jamison EB at 14th 35 Under construction Jamison WB at 14th 42 Under construction King Charles SB at Pike 42 Upcoming Hunt EB at 8th 16 Upcoming Dale WB at 19th 36 Upcoming Orange WB at King 32 Upcoming Melrose WB at 35th 91 Upcoming Blue Hills at Blue Hills Circle 31 Upcoming Blue Hills at FedEx 31 Upcoming Smart Way Express at VTC SWX Upcoming Edgewood NB at Brandon 72 Survey complete Town Square EB at Kroger 22/25 Survey complete Cove SB at Peters Creek(Food Lion) 85/86 Survey complete 9th NB at Stewart 36 Survey complete 9th SB at Dale 35 Survey complete Lafayette SB at New York 86 Survey complete Dale WB at Vernon 36 Survey complete 9th SB at Elm 41 City Project on 9th St. 9th NB at Highland 42 City Project on 9th St. Gainsboro SB at Patton 16/86 City Project on Gainsboro Gainsboro NB at Patton 15/85 City Project on Gainsboro Salem Turnpike WB at Delta 75 Investigating Melrose WB at 20th 91 Investigating Orange WB at 3 1/2 85 Investigating Burrell SB at Whitten 16 Investigating Bennington NB at Queen Anne 41 Investigating Potential Bench locations Location Route Red Rock NB at Brambleton 61/62 Blue Hills at Creative Kids 32 3rd Street NB at Church (Municipal Building) 42/56/62 Brandon EB at Brandon Oaks 72 GREATER ROANOKE TRANSIT COMPANY FY24 FIRST HALF FINANCIAL OPERATING PERFORMANCE REVENUES FY 24 ACTUAL FY 24 BUDGET %INCR/DECR PASSENGER REVENUES $ 583,278 $ 1,138,055 51% ADVERTISING $ 80,293 $ 180,000 45% INTEREST $ 968 $ 1,300 74% OTHER REVENUES $ - $ 16,000 0% TOTAL REVENUES $ 664,539 $ 1,335,355 50% EXPENSES LABOR $ 2,411,941 $ 4,622,896 52% FRINGE BENEFITS $ 816,049 $ 2,380,524 34% SERVICES $ 447,643 $ 786,832 57% MATERIALS&SUPPLIES $ 550,829 $ 2,201,835 25% UTILITIES $ 89,460 $ 198,962 45% INSURANCE $ 100,559 $ 265,800 38% MISCELLANEOUS $ 1,547,528 $ 2,671,100 58% TOTAL EXPENSES $ 5,964,009 $ 13,127,949 45% DEFICIT $ (5,299,470) $ (11,792,594) 45% SUBSIDIES FEDERAL $ 1,310,856 $ 5,556,263 STATE $ 2,592,313 $ 3,360,495 OTHER LOCAL $ 315,147 $ 713,528 CITY OF ROANOKE $ 1,081,154 $ 2,162,308 TOTAL SUBSIDIES $ 5,299,470 $ 11,792,594 NET INCOME(LOSS) $ - $ - D 1 1 operating budget 7/10/2024 C 1604 pia al motl pia r� o D c12 cCA CL 1111:1 81. 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(D r+ 'yg mei. cii- c O - = n cn —I, a) r1-' CO -+' O O v• D CD cm (.0 _. * 0 c n m 0) = `< O O m.,• C0 1G O CD O CD (D 0 cn n Q O (D a) O * E O—I-I r+ CD r+ = O' r�-r ( \h‘4,‘ cam„ O (D. 0 nV .s' r+ V) O () -i, Z CD cry -n rl ov DO X O cn 3 -0 a a gin' 0 'C ( CD O y �+ - O' + tD -0 v, 3 a 0 _ O rD v ci O Mal II gleir 4110 Greater Roanoke Transit Company Board of Directors Meeting Action Item July 15, 2024 The Honorable Joseph Cobb, President, and Members of the Board of Directors Greater Roanoke Transit Company Roanoke, Virginia Dear President Cobb and Members of the Board: Subject: Adoption of Valley Metro's Transit Strategic Plan (TSP) for Fiscal Years FY2025 through 2034 Background The Transit Strategic Plan (TSP) is intended to guide Valley Metro's next 10 years by outlining the path the agency will take to improve transit services in the Roanoke Valley. The Transit Strategic Plan will also provide Valley Metro with the documentation and support for including capital and operating programs in Virginia's Six Year Improvement Program (SYIP) and Statewide Transportation Improvement Program (STIP) as well as the Roanoke Valley Transportation Planning Organization's (RVTPO) Transportation Improvement Program (TIP) and fiscally constrained 20-year transportation plan. A copy of the Transportation Strategic Plan is included in the board packet. Recommendation Adopt Valley Metro's Transit Strategic Plan (TSP) for Fiscal Years 2025 through 2034. Respectf ab fitted, Ke n . Price Ge ral Manager cc: Vice President of Operations Assistant Vice President of Operations Treasurer Secretary GRTC General Counsel Municipal Auditor Greater Roanoke 3 rans!t ConRa:ir' y. . BOARD OF DIRECTORS OF GREATER ROANOKE TRANSIT COMPANY A RESOLUTION ADOPTING THE TRANSIT STRATEGIC PLAN (TSP) FOR FISCAL YEARS FY2025 THROUGH 2034 FOR GREATER ROANOKE TRANSIT COMPANY. WHEREAS, at the Board's July 15, 2024, meeting, the GRTC General Manager recommended that the Board adopt the Greater Roanoke Transit Company (GRTC) Transit Strategic Plan (TSP) for fiscal years 2025 through 2034, as more fully set forth in the General Manager's report dated July 15, 2024. THEREFORE, BE IT RESOLVED by the Board of Directors of the Greater Roanoke Transit Company that the Board of Directors hereby adopts the Greater Roanoke Transit Company (GRTC) Transit Strategic Plan (TSP) for fiscal years 2025 through 2034, all as set forth in the Board Report dated July 15, 2024, from the GRTC General Manager. ATTEST: Date Adopted: M5/0f 1 Cecelia F. McCoy, Secretary GREATER ROANOKE TRANSIT COMPANY BOARD OF DIRECTORS September 9, 2024 Joseph L. Cobb, President, and Members of the Greater Roanoke Transit Company Board of Directors Dear President Cobb and Members of the Board: The regular meeting of the Greater Roanoke Transit Company Board of Directors will be held on Monday, September 16, 2024, at 12:30 p.m., in the EOC Conference Room, Room 159, first floor, Noel C. Taylor Municipal Building, 215 Church Avenue, S. W., Roanoke, Virginia. Sincerely, • _-eU,b-oc-, "-4 (f)/i--4. e-€9.1r Cecelia F. McCoy Secretary c: Angela O'Brien, Deputy City Manager Timothy Spencer, General Counsel, GRTC Laura M. Carini, Assistant General Counsel, GRTC Margaret A. Lindsey, Director of Finance Troy A. Harmon, Municipal Auditor Kevin Price, General Manager, Valley Metro Ron Parker, Assistant General Manager, Valley Metro GREATER ROANOKE TRANSIT COMPANY BOARD OF DIRECTORS Monday, September 16, 2024 12:30 P.M. EOC CONFERENCE ROOM ROOM 159 ACTION AGENDA 1. Call to Order— Roll Call - Director Maxwell Dillon was absent. Director D'Wayne D'Ardenne arrived late (12:35 p.m.) 2. Approval of Minutes: Regular meeting of GRTC held on Monday, May 20 and Monday, July 15, 2024. Without objection,the reading of the Minutes were dispensed with and approved. 3. Reports of Officers: a. Secretary: 1. Election of Vacancy on the Board of Directors to replace Andrea Trent, Treasurer. Margaret A. Lindsey was appointed as Treasurer of the Greater Roanoke Transit Company to fill the unexpired term of Andrea Trent,ending June 30, 2025. (5-0). b. General Manager: 1. Management Update: • All-Electric Bus Update • TPAC Meeting Update • Art by Bus Event • Designated Smoking Area —Third Street Station • GRTC Ridership Update Without objection, the Management Update was received and filed. 4. Financial Report—July 2024 Without objection, the Financial Report—July 2024 was received and filed. 5. Authorization to approve and adopt Fare Free Transit Service for Go Fest on October 19, 2024. Adopted Resolution. (6-0), Director Dillon was absent. 6. Authorization to approve and adopt Fare Free Election Day Service on November 5, 2024. Adopted Resolution. (6-0), Director Dillon was absent. 7. Other Business: Third Street Station Discussion. Without objection, Director Michalski-Karney moved that the renaming of the Third Station for Margie Jumper - (Station,Center,Junction) be presented to City Council for consideration and/or adoption and seconded by Director Sanchez-Jones. (6-0), Director Dillon was absent. 8. Next Meeting: Monday, November 18, 2024, at 12:30 p.m., in the EOC Conference Room. 9. Adjournment: 1:33 p.m. GREATER ROANOKE TRANSIT COMPANY BOARD OF DIRECTORS September 16, 2024 Margaret A. Lindsey Director of Finance Roanoke, Virginia Dear Ms. Lindsey: At a regular meeting of the Greater Roanoke Transit Company Board of Directors held on Monday, September 16, 2024, the Director of Finance was appointed as Treasurer of the Greater Roanoke Transit Company Board of Directors for a one-year term ending June 30, 2025. Enclosed you will find a Certificate of your appointment and an Oath or Affirmation of Office which must be administered by a Clerk of the Circuit Court of the City of Roanoke, located on the third floor of the Roanoke City Courts Facility, 315 Church Avenue, S. W. Please return one copy of the Oath of Office to Room 456 in the Noel C. Taylor Municipal Building, 215 Church Avenue, S. W., prior to serving in the capacity to which you were appointed. Pursuant to Section 2.2-3702, Code of Virginia (1950), as amended, I am enclosing copy of the Virginia Freedom of Information Act. The Act requires that you be provided with a copy within two weeks of your reappointment and each member is required "to read and become familiar with provisions of the Act." Sincerely, Cecelia F. McCoy, CMC Secretary Enclosures COMMONWEALTH OF VIRGINIA ) ) To-wit: CITY OF ROANOKE ) I, Cecelia F. McCoy, City Clerk, and as such Secretary of the Greater Roanoke Transit Company Board and keeper of the records thereof, do hereby certify that at a regular meeting of the Greater Roanoke Transit Company Board of Directors held on the sixteenth day of September 2024, the Director of Finance (Margaret A. Lindsey) was appointed as Treasurer of the Greater Roanoke Transit Company Board of Directors for a term of office ending June 30, 2025. Given under my hand and the Seal of the Greater Roanoke Transit Company this sixteenth day of September 2024. eate1-.4 J• V)14-6c-1/ Secretary 40, • Greater Roanoke Transit Company(GRTC) Board of Directors Meeting Management Update September 16, 2024 Planning and Special Projects All-Electric Transit Bus Update Valley Metro has ordered three all-electric transit buses.This project will mark Valley Metro's first revenue vehicle project which will involve alternative fuel or power.The charging infrastructure necessary to operate the vehicles is scheduled to be in place prior to the delivery of the first vehicle.Valley Metro has been in contact with local first responders(fire) as this type of bus presents a different challenge in the event of an emergency event, such as a vehicle fire. The first bus is scheduled to go on the assembly line on November 17, 2024 with a projected delivery in January 2025. TPAC Meeting Update On August 8, 2024,TPAC held a virtual meeting via Zoom Meeting. Transit Strategic Plan (TSP),transfer center, transit ridership updates, and MetroFLX were the primary topics discussed. Staff also responded to questions from TPAC members. Minutes from the August 8, 2024 meeting is included in the GRTC Board Packet. Art by Bus Event The 2024 Art by Bus project will be celebrated on September 16, 2024 at the Third Street Station passenger waiting area.The event will begin at 10:30am followed by a ride on one of the buses displaying the visual art (exterior).This year we will celebrate "United Abstract, 1985" by Ray Kass, Bus Chatbook—"The Mountains Rumble" by Lindsay Smith Hull. Designated Smoking Area—Third Street Station Effective September 3, 2024, a designated smoking area was created at Valley Metro's Third Street Station.This designated smoking area is located on the west side of the property, on the sidewalk adjacent to the former Homeless Assistance Team (HAT) building. Additional information on this change is included in the board agenda package. Greater Roanoke Transit Company GRTC Ridership Update Fixed Route, Starline Trolley, Smart Way, Smart Way Express July I August ISeptemberJOctoberkovemberJDecember January February March April May June FY 2019-20 ,320 9,23641 20 FY 2020-21 90,458 88,555 89,867 99,908 83,596 89,238 182,833 74,879 187,513 87,133 81,333,273 87,972 82,419102$4,825 803 FY 2021-22 90,431 87,879 88,971 91,032 88,832f 91,133 77,062 83,397 97,253 92,504 89,727" 92,939 FY 2022-23 91,094 101,568 95 504 99,417 98,182 90038 FY 2023-24 , ��.: ' � ,� 7'", '� � � �? � .� *��, e* ixO �� ,, •` 41 1O,o .�. 1.,o3g 0 ,17 102,010 112,672 106,787 115,560 119,416 111,426 FY 2024-25 118,0301 STAR July August September October November December January February March April May June FY23 5,019 5,825 5,390 5,832 5,776 5,425 5,722 6 341 5 904 6 362 6,555 6,082 FY24 �'� , ��o i. ,o ...V w t , .a. ,i14" V; ,�0a a,I �a.� a, �, :Fin i.& �,. w e,,ta "` MetroFLX July August September October November December January February March April May June FY24 FY25 ,`..r ;� a s �r� ; 20 743 802 922 1,073 1,199 .� .ate s �.�:� v k.;,.. ."...t ` `� ;', p c 1 7 Kevi . Price Ge ral Manager Copy: Vice President of Operations Assistant Vice President of Operations Treasurer Secretary GRTC General Counsel Municipal Auditor Greater Roanoke Transit Company 1108 Campbell Ave SE V411E':y '' Roanoke, VA 24013 P : 540-982-2222/F : 540 982 2703 www.valleymetro.com TPAC Meeting Notes from August 8, 2024 August 8, 2024—6:30pm Virtual Meeting 1. Welcome/Roll Call TPAC Member Present Chris Andrews Steve Grammer X Laura Hartman X Monique Janelle Cole Keister X Sean McGinnis X Alison Stinnette X Hope Trachtenberg-Fifer X Vacant GRTC William Long X Ron Parker X Attendees Yvonne French X 2. Transit Strategic Plan • William Long announced that the draft of the TSP was approved by the GRTC board in July. The executive summary is being drafted, and the plan will be finalized by the end of August. • Laura Hartman asked if TPAC would be able to comment on the TSP draft. Ron Parker noted that TPAC members provided input to the plan at the meeting on October 12, 2023. 3. GRTC Updates a. Route Updates • William Long reviewed changes to the Smart Way and Smart Way Express routes with the opening of the Virginia Tech transit center. Smart Way will no longer stop at Squires Student Center and Smart Way Express will no longer stop at Burress Hall. Both with serve the transit center's bay 1. These changes go into effect on August 12, 2024. • Sean McGinnis asked why the Smart Way Express would not do a timecheck at the transit center. o Ron Parker answered that bay 1 was the stop for all regional buses. While the Smart Way will do a timecheck at the transit center, bay 1 will be shared by other buses like Virginia Breeze. Ron also noted that Blacksburg Transit will be moving the Smart Way signage from Alumni Mall to the transit center by August 12. Page 1 1108 Campbell Ave SE Ve711140y Roanoke, VA 24013 P : 540-982-2222/F : 540 982 2703 MOrellihr4130 www.valleymetro.com • Sean asked if they Smart Way Express schedule was changing to match the class schedules. o Ron said that changes would affect operators schedules and would require a full rebid of routes. The next rebid will go into effect in January 2025, which gives Valley Metro a semester of the new routes to examine possible changes. • Hope Trachtenberg-Fifer asked how many Smart Way Express riders are students. o Ron said that the data doesn't differentiate students from faculty and staff, but the large majority of riders are affiliated with Virginia Tech. Sean estimated that about half of riders were students. • Sean asked that the new route brochures and website maps indicate which stops are timechecks. o William said that would be done. b. Shelter Updates • William Long said that the concrete pads for shelters Jamison WB at 14th (moved from 13th), Jamison WB at 6th, and Jamison EB at 14th(Fire Station#5)have been built and are ready for shelters, which are currently begin fabricated. Engineering and design at Orange WB at King have been completed, and that project will move forward soon. The city will oversee the contracting and construction. The sidewalk at the stop will eventually connect to a bigger sidewalk project along Orange Avenue. • Laura Hartman noted that BRRAG's work regarding bus stops was to highlight the possibility of improvement and not to ignore the work being done to improve stops. She also noted that BRRAG favors using stop improvement funds to upgrade many stops over high-cost stops, such as Orange and King. • Sean McGinnis asked who could be contacted at the city to ask about construction costs. Laura reviewed a discussion regarding using trade programs, such as local high school programs, to lower the costs. • Steve Grammer asked if there were plans to improve accessibility. o William answered that all shelters currently underway will be accessible. The funding provided for the bus stop improvement program requires that funds be spent to upgrade bus stops. The city's pedestrian plans are working through accessibility priorities that are unrelated to, but may be near, bus stops. c. Other Updates • William Long said that the FTA's Triennial Review took place two weeks ago. The final review documents will be finalized soon. d. Follow-up Items • William Long updated the committee on a conversation with RADAR regarding MetroFLX operators. There appeared to be confusion between STAR and MetroFLX among operators on payment and how many people can ride. William also noted that MetroFLX dispatch can help Spanish-speaking riders and RADAR does not track the number of riders turned away when the service is full. • Hope Trachtenberg-Fifer asked why fixed-route Valley Metro bus passes cannot be used on MetroFLX. Page 2 1108 Campbell Ave SE levall t':y `""= Roanoke,VA 24013 P : 540-982-2222/F : 540 982 2703 Mireithrta. www.va l leymetro.corn o William said that single-ride passes for MetroFLX and the regular fixed-route buses are kept separate for required accounting purposes. Because the services operate with different funds, the accounting for passes must be kept separate. • Laura Hartman asked when the future of MetroFLX will be evaluated. o Ron Parker answered that Valley Metro and RADAR meet quarterly to evaluate MetroFLX. The program is not at the phase to discuss future plans yet. The Department of Rail and Public Transportation will be involved in those discussions when the time comes. o William shared a map showing the top 10 origins and destinations, which will eventually be used to evaluate future plans. d. Ridership • William Long reviewed ridership updates. Ridership is climbing across all services. William also noted that ridership on the Smart Way Express is increasing exponentially and will likely continue as the FBRI/VTC expands. William also reviewed the MetroFLX ridership, which has grown by approximately 100 rides each month of service. 4. Questions/Comments • Laura Hartman asked about a second sign for the trolley stop at Third Street Station that faces the station. o Ron Parker said that signs for the trolley stops, and all stops in the system, will be updated by early 2025. • Laura asked if the bylaws provide direction to the committee and mention membership requirements. o Ron said that a discussion of the bylaws will be added to the October agenda. Any changes-to the bylaws will require a vote by the GRTC board. • Laura asked if TPAC was fulfilling its mission to inform the GRTC board. o Ron answered that the board reviews TPAC meeting notes for each meeting and have discussed TPAC-related items at board meetings. • Laura asked if board members would be open to attending a TPAC meeting. o Ron said that an invitation would be extended to board members. • Laura asked if a RADAR representative could present at a TPAC meeting. o Ron said that RADAR would be invited, but questions from TPAC should be forwarded to before any presentation. • Ron thanked TPAC for its support and guidance for the TSP process. o Ron noted the successes that came from the 2018 Transit Development Plan and is excited for the future presented in the latest plan. 5. Next Meeting—October 10, 2024 • William Long announced that the next meeting is October 10, 2024, and shared the 2024 TPAC meeting schedule. 6. Adjourn Page 3 THIRD STREET STATION DESIGATED SMOKING AREA EFFECTIVE SEPTEMBER 3RD, 2024 1. Effective September 3`d,three Ash Receptacles and "Designated Smoking"signs will be installed along the fence adjacent to the HAT building, facing the bus lanes. Ash Receptacles on the North and South Platform will be removed and installed in the designated smoking area DESIGNATED SMOKING AREA AREA DESIGNADA PARA FUMAR 2. Effective September 3, digital advertisements will be displayed on exterior infotainment screens at Third Street Station Effective Sept. 3: Third Street Station will open a designated smoking and vaping area Norfolk Ave 1♦ ra N 0 North Platform _ I H F_ 8 A -Q C") Salem Ave 3. Date Pending-Six"Smoke Free Area"signs will be installed on the North and South platforms NOTICE THIS IS A koC:\: SMOKE FREE AREA THANK YOU FOR NOT SMOKING GREATER ROANOKE TRANSIT COMPANY (A Component Unit of the City of Roanoke, Virginia) Statement of Net Position (Unaudited) As of July 31,2024 Assets Current Assets: Cash and cash equivalents $ 738,014 Cash and cash equivalents-ARPA 1,636,244 Petty cash and change funds 3,455 Due From: Federal Transit Administration 369,609 Commonwealth of Virginia 112,849 Accounts receivable 443,812 Fuel, lubricants and parts 485,395 Total Current Assets $ 3,789,378 Capital Assets: Land $ 1,627,487 Buildings,structures and improvements 21,745,475 Buses 24,977,986 Shop and garage equipment 3,314,695 Office equipment and furnishings 691,393 Construction in progress 1,031,058 Accumulated depreciation (22,385,814) Capital Assets, Net $ 31,002,280 Total Assets $ 34,791,658 Liabilities Current Liabilities: Accounts payable and accrued purchases $ 1,421,450 Accrued leave liabilities 266,791 Unearned revenue-ARPA 1,455,303 Total Current Liabilities $ 3,143,544 Net Position Net investment in capital assets $ 31,002,280 Unrestricted 645,834 Total Net Position $ 31,648,114 GREATER ROANOKE TRANSIT COMPANY (A Component Unit of the City of Roanoke, Virginia) Statement of Net Position(Unaudited) As of July 31,2024 Assets Current Assets: Cash and cash equivalents $ 738,014 Cash and cash equivalents-ARPA 1,636,244 Petty cash and change funds 3,455 Due From: Federal Transit Administration 369,609 Commonwealth of Virginia 112,849 Accounts receivable 443,812 Fuel, lubricants and parts 485,395 Total Current Assets $ 3,789,378 Capital Assets: Land $ 1,627,487 Buildings,structures and improvements 21,745,475 Buses 24,977,986 Shop and garage equipment 3,314,695 Office equipment and furnishings 691,393 Construction in progress 1,031,058 Accumulated depreciation (22,385,814) Capital Assets,Net $ 31,002,280 Total Assets $ 34,791,658 Liabilities Current Liabilities: Accounts payable and accrued purchases $ 1,421,450 Accrued leave liabilities 266,791 Unearned revenue-ARPA 1,455,303 Total Current Liabilities $ 3,143,544 Net Position Net investment in capital assets $ 31,002,280 Unrestricted 645,834 Total Net Position $ 31,648,114 Well Ivey Al° 111014eltilriCa Greater Roanoke Transit Company Board of Directors Meeting September 16, 2024 Honorable Joseph L. Cobb, President, and Members and Officers of the Board of Directors Greater Roanoke Transit Company Roanoke, Virginia Subject: Authorization—Fare Free Service for Go Fest—October 19, 2024 Background Go Fest provides a unique opportunity for citizens of the Roanoke Valley and regional visitors to explore the world of outdoor sports in downtown Roanoke. A free transit option presents an opportunity to enhance the diversity and equity of GO Fest participants attending this major recreational event,while also allowing residents of the Valley Metro service area to explore transit for a day, hassle-free. Affordable transportation is a vital component of regional tourism. Citizens can enjoy a family friendly outdoor activity, leave the car at home, and ride America's safest mode of transportation. Recommendation Authorize the provision of Fare Free Transit Service on Saturday, October 19, 2024. Respectfully Su itted, in L. r e ener Manager Cc: Vice President of Operations Assistant Vice President of Operations Treasurer Secretary General Counsel Municipal Auditor . . Greater Roanoke Transit Company dr `/; „.,., BOARD OF DIRECTORS OF THE GREATER ROANOKE TRANSIT COMPANY A RESOLUTION authorizing Fare Free Day Transit Services for Go Fest on Saturday, October 19, 2024, and authorizing the Vice President of Operations and General Manager to take such further actions as may be necessary to implement Fare Free Day Transit Services. BE IT RESOLVED by the Board of Directors of the Greater Roanoke Transit Company that GRTC's President, Vice-President of Operations, Assistant Vice-President of Operations, or General Manager, or any combination of two of the four aforementioned individuals are each authorized, for and on behalf of GRTC, to take such actions to implement Fare Free Day Transit Services for Go Fest on Saturday, October 19, 2024, as outlined in the General Manager's report dated September 16, 2024, to this Board. ATTEST: aeezet . Secretary. %Pall I 4Ialr Arnie MillerlhirCI° Greater Roanoke Transit Company Board of Directors Meeting September 16, 2024 Honorable Joseph L. Cobb, President, and Members and Officers of the Board of Directors Greater Roanoke Transit Company Roanoke,Virginia Subject: Authorization—Fare Free Election Day Service—November 5, 2024 Background On Tuesday November 5, 2024 (Election Day 2024), Valley Metro will provide fare free transit service on all services. The lack of affordable transportation to polling locations is often mentioned as an obstacle in a citizen's quest to exercise their right to vote. On Election Day 2024, registered voters can exercise their right to vote and select transit as their mode of transportation. Fare Free Election Day Transit Service provides an affordable option for citizens looking to access their local polling location to cast their ballot. Recommendation Authorize the provision of Fare Free Election Day Transit Service on Tuesday, November 5, 2024. Respectfully bmitted, evin . Price Gen al Manager Cc: Vice President of Operations Assistant Vice President of Operations Treasurer Secretary General Counsel Municipal Auditor Greater Roanoke Transit Company 'SF, 4,/, 6, , ,,,, ��:. 3 ,. ', ,; ,, ,:f/ „/ ! .x, 7,tit+ f, .0 'C BOARD OF DIRECTORS OF GREATER ROANOKE TRANSIT COMPANY A RESOLUTION approving and adopting Fare Free Election Day Service for Tuesday, November 5, 2024, for the Greater Roanoke Transit Company (GRTC) DBA Valley Metro. WHEREAS, GRTC staff recommended Fare Free Election Day Service for Tuesday, November 5, 2024, so that registered voters would have the opportunity to exercise their right to vote for the national and local leadership, as further set forth in a report to the GRTC Board dated September 16, 2024. BE IT RESOLVED by the Board of Directors of the Greater Roanoke Transit Company as follows: 1. The Board of Directors hereby approves and adopts Fare Free Election Day Service for Tuesday, November 5, 2024. 2. The above passenger Fare Free Election Day Service is effective on November 5, 2024, and is fare free for those citizens looking to access their local polling location in order to cast their ballot. 3. 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